Rated 4.3 out of 5 by 403
Rated 3.0 out of 5.0 by Business Stayer Multi Overall Disappointed
Just gained Platinum - didn't get an upgrade which is understandable but a disappointment - worse still I was given a room at the end of a long corridor with the smallest windows I have ever ever had in any hotel I have ever stayed in. The only benefit was it showed less of the poor view over the kitchen. If Platinum members are given preferential rooms (if not upgrades) then I can't see how that worked on this occasion - I checked and there were still rooms available that evening when I checked in.
September 29, 2015
Rated 4.0 out of 5.0 by whambamzam No complaints
The service was great.
Only detail which the greeting letter missed was the url address to setup the wifi. I had to call the front desk and figure it out.
Would have been easier if it was explained in the greeting letter
September 28, 2015
Rated 5.0 out of 5.0 by MAT222 good all round attention by staff
good location for general visit to area.
hotel and facilities are very good and leave others to be desired
September 23, 2015
Rated 5.0 out of 5.0 by SusanJohn Great staff, beautiful room
From check in to check out greeted and served by very friendly staff. Food amazing, bedroom an upgrade given which made this stay even more romantic. Will defiantly return again very soon.
September 19, 2015
Rated 5.0 out of 5.0 by Mick110 Stay
Attentive staff, willing to help when possible. The ability to adjust and request items from the menu to create the desired meal.
September 15, 2015
Rated 3.0 out of 5.0 by CDPCDP Stop over
Good stop over hotel on the drive from near London to Edinburgh. Hotel was clean and tidy. The price was acceptable. The Hotel had decent beer on at the bar which was a good change but allowed other guests to monopolise the bar area which was not good.
September 15, 2015
Rated 5.0 out of 5.0 by JollyJohn review
Good for business. Rooms are nice. Gym is good. Food is fine.
September 14, 2015
Rated 5.0 out of 5.0 by Joe London Just what we needed
Stayed at this hotel to visit a local wedding. It was just what we needed.
September 10, 2015