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Rated 4.4 out of 5 by 255 reviewers.
Rated 5.0 out of 5.0 by Excellent weekend stay Friendly staff, excellent breakfast and comfy bed - can't fault this hotel will return next time we visit friends. 16 October 2014
Rated 5.0 out of 5.0 by unique location Staff were the\ friendliest ever in a holiday inn. Mattress and bedding were excellent, very comfortable 15 October 2014
Rated 2.0 out of 5.0 by Great Location - Bad room We have stayed at this hotel before with no problem.. However this time, the room was not upto standard. In fact, it looked as though it had been vandalised. The toilet continually flushed, the plug socket on the writing desk had been smashed and the bath plug closure did not work properly and looked as though it had been deliberately broken. All these points were mentioned to the maintenance manager before departure. We do NOT expect this sort of standard from the Holiday Inn group. 14 October 2014
Rated 1.0 out of 5.0 by Could do better Worst experience at Ellesmere Port. I have stayed at this hotel on numerous occasions but by far this was the worst. 11 October 2014
Rated 5.0 out of 5.0 by Great Service Fantastic staff who were kind and attentive as we were staying with very young children 10 October 2014
Rated 5.0 out of 5.0 by Excellent all round A very pleasant experience. We stayed for two nights on an obviously busy weekend (There were a couple of large wedding parties staying so the hotel was full) Our room was very spacious, clean and comfortable with two large beds and despite the wedding revellers we did not hear a sound of this in our room and hence slept very well. Good to have in room coffee/tea/biscuits also! The breakfast and dinner were excellent and the staff were very helpful, friendly and unflustered making for very relaxing dining. The breakfast was especially brilliant with a great and varied choice assisted by really nice staff. The location is interesting and quite different from the "car park" view from many such hotels. We would definitely stay here again. Especially impressed by the staff - ALL were very helpful, friendly and very efficient, See you again! 07 October 2014
Rated 5.0 out of 5.0 by My little Hidden Gem This Hotel is my ' Little Hidden Gem ' The location is beautiful by the side of the canal, quiet & peaceful All staff are so friendly & nothing is too much trouble, it's certainly service with a smile. Superb cleanliness from the reception, dining room, bar, hallways and bedrooms, I commend your staff The breakfast is excellent! I truly recommend this to start your day and fantastic value, once again the staff are great, making you very welcome and making sure that your breakfast is enjoyable Bedrooms are excellent, comfortable with complimentary tea/coffee & biscuits, everything you need is there for your use The atmosphere is extremely friendly and enjoyable What more could you wish for! This is my second stay and it certainly won't be my last Thank you for making my stay yet again a very enjoyable one! 30 September 2014
Rated 5.0 out of 5.0 by Best holiday Inn We've been too We stayed here as we were visiting Cheshire Oaks to shop for the weekend. Its about a 5 minute simple car journey away. The hotel is situated by a beautiful canal and lovely surroundings. There's plenty of free car parking space, including an overflow car park which has CCTV and is locked at night. We didn't use the swimming pool or leisure facilities but they looked nice from what we saw and looked ideal for families. We stayed in a room with a double bed and sofa bed, even though there were only 2 of us staying because we like that extra bit of space. Views out the room were lovely. Room was very clean, comfy bed, air conditioning, hairdryer and iron, everything you need . Breakfast was nice with the usual fry up which you help yourself too, also cereals, fruit, and a small selection of pastries. I did ask for a quite room when booking and we were positioned as far away from the function room as you could get :-) I can say 100% without a doubt that I will be staying at this hotel again when I next visit Chester.. 24 September 2014
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