 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.5
94%
Recommend This Property
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nice hotel
Byericka656
26 September 2016
Easy stay - nice area for lounge/bar service and breakfast. Dinner in the restaurant did not have enough vegetarian options then found more in the bar afterwards.. a consistent menu would have been more practical.
The room-service is average and they do not bring change/card machine or receipt with them so ask for this when placing the order.
Staff otherwise are incredibly friendly and the bed's are lovely.
Our stay at Ellesmere Port
ByWelshfargo
22 September 2016
We stayed at this Holiday Inn on the 11th and 16th of September. Both visits were very comfortable and the staff were very helpful and pleasant. Both our evening dinner and breakfast were very well presented and very good value for money. We will certainly recommend the hotel to family and friends and look forward to our next visit.
Beautiful location
ByLynn2121
19 September 2016
The location of this hotel is beautiful. Started off with a walk by the canal. coffee overlooking the canal. A meal in a nearby restaurant followed by drinks in the hotel. Although we did not eat there, the food looked really good and smelt delicious.
The room was spacious and the bathroom spotless. We would definitely go back.
Lynn from Durham
A good IHG property
Bydarkcon
16 September 2016
A good UK IHG property we were pleased with restaurant menus and service.
Marvelous Experience.
BySanjohn
13 September 2016
Hotel was a little difficult to locate at first but there were roadworks and I suspect the sign had been moved, ended up going around the same roundabout 3rd time lucky.
We were amazed on arrival at what must be one of the best locations ever, surrounded by marina, museum and views over the Manchester ship canal and river Mersey flats.
Whatever floats your boat (could not resist that pun)
Room was ready before normal check in time which was fine for a freshen up before taking a meal in the bar.The meal was marvelous and well worth the money and plenty of it.
The Wedding service was well organised by attentive staff.
Room was perfect and after a very late reception we retired to bed. I can truthfully say the mattress was one of the best I have slept on and I normally rely on an orthopedic type to rest.
Breakfast was a pleasure,tea and coffee was served by a very nice waitress and the breakfast cook was a lovely lady,could not apologize enough because eggs were not ready,believe me a slight wait for eggs was worth it,perfection. All in all No complaints whatsoever the stay at Ellesmere Port was a delight.
Great Service
ByFifi21
13 September 2016
This is a good hotel in a great location, for either business stays, leisure or shopping breaks. The staff were friendly, helpful and professional.
great all round hotel
ByEm43
12 September 2016
Our stay was for one night. Staff are very helpful and quick to resolve any small issue there may be. I demagnetised the hotel room key with my mobile phone which I did not know could happen and within minutes they had it working again.
Fantastic setting.
Byrobertoblanco
12 September 2016
I had a great experience with my visit to this Holiday Inn. For the most part everything was of an excellent standard. The staff were helpful and polite, the food was good, the rooms were spotless and comfortable. I had a room on the ground floor and the the only issue I had was the noise level from the kitchen area. But other than that the visit was very pleasant., I would highly recommend and will probably visit again.
Nice Location , Comfortable beds and lovely staff
ByCraigUK
11 September 2016
Has been our best hotel so far as we travel to chester zoo every year as a family the hotel was great it had every thing we wanted only thing that was a let down was the parking but that didn`t spoil our day..
ian
Bypommy66
07 September 2016
Nice hotel very clean, Staff very helpful nice relaxing bar, beds very comfortable
Not comfortable.
ByMr_Kurdish
30 August 2016
I would not recommend this place as its not value for what you are paying! The beds are rock hard and the rooms are smell. You need to have about 10 pillows to make it up for sleeping. It's definitely not Holiday inn standard.
On the Canal
ByBazza42
26 August 2016
Good location for driving to Chesire Oaks and visiting Port Sunlight. The hotel has everything you need and situated on a Canal next door to the Boat Museum. Not too much else around within walking distance, but the staff were lovely and the hotel was ideal for my needs.