 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property
Overall Experience 4.6
96%
Recommend This Property
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Open Gallery
excellent stay
Bydad1
18 January 2021
this is a lovely canal side setting close to the river mersey. very friendly staff who are most efficient and effective. highly recommended
Business trip in COVID times
ByAdam
15 January 2021
Great staff, very helpful and polite
Lovey room and easy free parking
Holiday inn
ByStevo
10 January 2021
Very good service, from signing in to leaving, good choice on menu for these times , also nice food , friendly staff again behind bar nice clean rooms , always quiet at night easy to good nights sleep , good comfortable beds breakfast grab and go good for if your going work early or can get delivered to room if preferred
Stay for a funeral during the COVID-19 crisis
ByHoward Field
01 January 2021
Our stay was a pleasant experience with no fuss on booking in, a totally adequate room to sleep in, and a very reasonable packed breakfast delivered to our room in the morning.
Cheshire Oaks Christmas Shopping Break
ByLyndxx
29 December 2020
Just had the most wonderful stay at the Holiday Inn Ellesmere Port with our 2 kids. We were worried that it would be strange to stay at a Hotel with all the COVID restrictions but this Hotel is managing that so well. Warm, friendly staff and every area including the rooms was immaculately clean. The food was way above expectation and the breakfast buffet was amazing. Loved it and will be back again.
Everything was perfect
BySportp
23 December 2020
Lovely hotel, near canal, lovely view. Staff were the best I have experienced in a long time... helpful, friendly, attentive a real credit to the hotel cant wait to book again.
Birthday stay
ByJessyp
23 December 2020
Lovely stay and would recommend
Great fast check in experience with very nice staff who made conversation even with the difficulty of a mask.
We really enjoyed our stay albeit short and sweet
The only gripe I would mention is that we booked a disabled room because my partner is disabled. Access to the room was absolutely fine but we had a bath in the room which he couldn’t get into being disabled that meaning he couldn’t shower in the morning. So that was just slightly disappointing that they didn’t read our request.
Other than that very pleasant and would return due to friendly staff.
Great service and situated in a lovely area
ByKtwales
22 December 2020
Staff were helpful and friendly, the breakfast was good and the breakfast staff were particularly attentive and helpful, they made us feel very comfortable and our stay was very enjoyable indeed. The area around the hotel was lovely, very relaxing and peaceful.
Lovely
ByNatalie
21 December 2020
This hotel was lovely. Receptionist was very welcoming rooms were clean and comfy. Lovely view over the canal. Breakfast was beautiful and staff were amazing. Have my children bred to go and feed the ducks. Couldn’t of been better.
Made that extra effort during these strange times
ByRobspringman
13 December 2020
Perfect, the guys at holiday inn made everything feel like normal.
Well done guys
Excellent all round
ByGillmacca
13 December 2020
Apart from the Wi-Fi being a bit weak in some rooms, no other issues.
All staff are extremely helpful and polite. Restaurant food is of high quality
Great room
ByHattong
11 December 2020
Upgraded to the suite... simply lush. Awesome space and totally quiet