 Guest Reviews
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94%
Recommend This Property
Overall Experience 4.5
94%
Recommend This Property
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Perfect one night stay
ByFran05
07 August 2016
Clean, comfortable room. Great value breakfast. Would stay here again.
By the far canal!
ByChurchill65
03 August 2016
An excellent hotel, comfortable, clean and well serviced, with exceptionally friendly and polite staff. Breakfast is a typical Holiday Inn buffet, which is very generous, though there were no boiled eggs on day two of my stay. The dinner was - I was totally surprised, expecting basic fare - extremely good. The room was clean and very comfortable.....and air conditioned! The bed was comfortable, but fitted into a 'boxed' shaped woodwork, leaving no access to 'side table' and no over head light of a bedside light casting light on the bed area. The situation of the hotel is very pretty indeed and the dining/breakfast area, a very comfortable one, looks out over the canal. My misgivings about the hotel are relatively minor and I would have no hesitation in recommending it and noting it as good value for money, though an inclusive breakfast would be better (and I think some offers do offer that, but I never found them!).
Good staff
BySnowdog 2212
01 August 2016
Nice view on the canal, rooms are small and tight,
Business trip
ByDTP01
01 August 2016
Good place to relax after a busy day. Ideal setting on the canal in a quiet part of town. Only down side was getting drinks at the Bar, only one member of staff also dealing with food orders so had to be patient, as not their fault. could have done with two serving. or another area where food was ordered.
Overall a good stay and I'd recommend this hotel
nice outlook
Bysteve295
01 August 2016
The hotel is perfectly acceptable for business and the views over the canal are a nice bonus.
Reasonable Hotel
By33Steve
29 July 2016
This hotel was the best of the Holiday Inn properties in the Cheshire some years ago. I'm sad to say that in the past few years, the standard have slipped as has the attitude of the staff.
Do not expect to be able to park close to the hotel if you arrive after 6.30 and even if you have the highest level of the IHG program, this will not offer you any real benefits.
All aspects of stay excellent
ByCarp1
28 July 2016
Easy to check in and check out.
Staff very friendly and helpful.
Room very clean and bed very comfortable.
Easy to relax in all areas.
Quiet location, comfortable rooms
ByBubs1977
25 July 2016
Great stay once again at Ellesmere Port. Rooms are comfortable and quiet.
Location is a out of the way and has very limited restaurants / facilities in walking distance.
Excellent Staff and service with lots of smiles.
ByChapman's
21 July 2016
From the moment we stepped in the door we were greeted with a smile and great service that continued until the time we checked out. Debbie the receptionist should receive a highly commended for her service and the way she made us feel that we were home, even when it was our first visit. Her smile and attention to detail are a plus, plus, plus for this hotel. The staff in the Restaurant also deserve mention as they too went above and beyond. The staff as a whole made our stay memorable.
An enjoyable break
Byclairmar
09 July 2016
A well appointed hotel, although the initially finding the location was a challenge! The staff were helpful and attentive and a credit to the hotel. We booked dinner bed and breakfast and the quality of the food exceeded our expectations.
Overall a pleasant experience.
Great Service as always
ByTHFC
06 July 2016
This hotel is very good and in a lovely area.
The staff make you feel the hotel is like home.
Food is good and the breakfast is brill.
Would recommend this hotel.
Great hotel
ByKerryg
06 July 2016
I would highly recommend this hotel. Although it is busy, the service of staff still remains great. They are very attentive and nothing is too much trouble. The rooms are adequately sized and very clean. The food, particularly breakfast is great. There is so much choice and the plates are constantly being replenished. Would definitely stay again.