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96%
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전반적 평가

4.6

기반: 1736 이용후기
96%
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Ratings Breakdown

1736이용후기

  • 5 스타
    1297
  • 4 스타
    331
  • 3 스타
    62
  • 2 스타
    25
  • 1 스타
    21

Great leisure stay

By

7월 29, 2021

Throughout the stay staff were friendly and helpful, going above and beyond to make our stay comfortable and enjoyable. The breakfast buffet was excellent and well stocked as well as being well laid out. The pool and sauna are good and a nice way to relax at the end of the day. The location is perfect for visits to the local area, we visited the Cheshire Oaks outlet and on our departure travelled back via other places of interested. Thanks for a great stay

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Lovely stay

By

7월 29, 2021

club

Lovely staff clean and tidy room staff were polite and patient food was amazing

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Excellent

By

7월 29, 2021

club

Great service, lovely room with comfy bed, good bar

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Very interactive staff

By

7월 28, 2021

Really good staff communication, asked how our day was and also were very enthused as we were going to a place they had been before. Gave good reviews which helped my kids relax

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Well located hotel

By

7월 26, 2021

club

A great location for our trip to Chester City, Zoo and outlet shopping. Located on old canals providing a pleasant surrounding. Staff friendly and helpful room clean and of a good size. If book half board be aware will be given a different evening menu option which offered a reduced choice though didn’t really affect us...apple pie was scrumptious!! Breakfast was superb, plenty of options and never ran short on choices.

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Excellent

By

7월 26, 2021

club

I have no faults with the hotel!
Everything was spot on from the welcome on arrival to the cleanliness of the room to the lovely breakfast and friendliness of staff to the checkout.
Thoroughly recommend a stay here.
Close to everything but far enough away to be peaceful!

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Perfect half term stay

By

7월 25, 2021

club

Stayed here for 2 nights with my two teenage sons and husband. Rooms were comfortable and clean. The staff at this hotel really make this place shine above other hotels. They are so friendly and helpful. It was a joy speaking to them. Breakfast was perfect, plenty and tasty. There is a bad smell from canal outside front of hotel but can't smell from inside Hotel. We used the swimming pool/gym/sauna, all were fab. The hotel menu was a bit pricey, so we went else where for tea. Location for us was perfect. 15mins away from Chester zoo and 7mins to Cheshire Oaks.

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Excellent accommodation

By

7월 23, 2021

I would highly recommend this hotel when visiting Ellesmere Port or Chester. The staff where extremely welcoming and helpful when we had requests.

The breakfast staff made our morning experience with a one year old very enjoyable.

There are also EV charging points at the Boat Museum which is a 2 minuet walk from the hotel.

I would also recommend the Port

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Lovely stay

By

7월 22, 2021

Very clean room and bathroom, breakfast was great and all the staff were very friendly and helpful thank you

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Nice place to stay

By

7월 21, 2021

club

Stayed for a night room was big enough for family to stay in (two double beds) was my daughter’s 6th birthday and hotel left her a slice of cake on a decorated slate which made her day and was a great touch. lady on check in was really friendly and remembered about my daughter’s special day
Pool was outside Hotel. Changing rooms are open no cubicles to change, were tired in appearance pool was nice and the towel given useful. We didn’t eat or drink at hotel would’ve liked more actual coffee sachets in room adjoining room was loud and we heard all the noise, not good if you have children going to sleep

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Getting away.

By

7월 19, 2021

Had a fab family break at Ellesmere port, used this hotel previously like the hotel location to use as a base , always find this hotel clean tidy and staff very helpful, can get busy when weddings on but no great hardship, no doubt will visit again.

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Great service the staff were all amazing. Comfortable rooms

By

7월 19, 2021

I enjoyed my stay the staff are amazing and very attentive. Any problems were not a problem for long as the staff sorted it out there and then.

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