Rated 4.4 out of 5 by 514
Rated 3.0 out of 5.0 by Pointer 10 Good experience conditions very poor restaurant and bar servive
I have being staying at Guildford for the last 6 years and each year the restaurant has moved nearer and neared to a snack bar type. I used to look forward to the curry night that went two years ago. The restaurant menu is now the same as the bar. I would not bring business colleagues here for a meal. After our first night there this stay we went into the centre of Guidford. We complained last time and it has got worse. You are certainly loosing income from our visit.
It is a very impressive set up with a poor restaurant which looks to be competing with cheaper brands
August 23, 2015
Rated 5.0 out of 5.0 by Gregie B Another good quality holiday inn with excellent staff
Stayed here with the England Visually Impaired Cricket Team, agent had forgotten to book a room for me, reception manager extremely helpful and understanding, made me feel welcome and relaxed, and sorted a room out for me, arranged parking for the coach outside reception and genuinely made me feel "special" well done Holiday Inn Guildford, keep up the good work ;-)
August 23, 2015
Rated 5.0 out of 5.0 by Verity7 Legoland package
We stayed here last weekend (Friday night) as part of a legoland package and couldn't of been happier, we were made to feel welcome as soon as we stepped threw the door by lovely members of the front desk. Our kids received welcome packs and cookies and milk tokens which we thought were such a lovely touch, it was a quick check in and our room was easy to get to, our room was a lot more than we expected which was lovely and very clean and had everything we needed and more (the only issue was we were under the stairs which were quite noisy, but that was due to other guests being noisy not to any fault of the hotel). The staff at breakfast were very friendly and were more than happy to help with anything you asked for, the choice at brekafast was he best id seen (even make your own pancakes), the late checkout was great as we even got chance to try out the pool and jacuzzi which was also very clean and staff were friendly there too. We were in no way rushed at all and we were made to feel very welcome and comfortable. Would definitely stay again and recommend. Thank you for a lovely experience.
August 19, 2015
Rated 5.0 out of 5.0 by suebry Excellent stay
I have said it all already Very pleased We will be back.i will have to stay in this location again probably very soon for on going medical problems and treatments.I am sure the stay will be beneficial for me
August 18, 2015
Rated 5.0 out of 5.0 by Fox Fan Guildford Holiday Inn Guest Experience
I enjoyed a very pleasant and rwlaxing stay ay the HI Guildford during a recent business trip to the area. The localtion of the hotel is close to the City Centre amenities (by taxi) with a good choice of restaurants and bars. The hotel itself isvery comfotrtable and situated in a pleasnt, quiet setting. Car parking is excellent. The hotel staff are very welcoming, friendly and courteous. I would definitiely stay at the same hotel when visiting the area again.
August 17, 2015
Rated 4.0 out of 5.0 by johnwey81 Good room, very spacious
The rooms are very spacious, comfortable and very quiet, however the bathrooms are very dated and a bit 'tatty'.
As I regularly stay in IHG hotels, I have to point out that It's the only IHG hotel I have checked into that I have not been welcomed as a IHG member and offered a complimentary room upgrade or free drink (which I normally get).
August 17, 2015
Rated 1.0 out of 5.0 by JBJjjj Rooms ridiculously hot and a/c is restricted
a/c restricted so you cant cool the room. The only reason i use this hotel is it's location.
August 16, 2015
Rated 5.0 out of 5.0 by mkc65 great value and service
this was the first time we had stayed in a Holiday Inn and we were left wondering why we had never done it sooner. the room was very comfortable, immaculately clean and plenty of room. the service was second to none, we found the staff could not do enough for you, polite at all times and very smart appearance . food and drink was definitely value for money . the only thing we could have wished for was to spend more time there , but we shall certainly be returning on our next visit . thank you to all the staff for a relaxing and enjoyable weekend xxxx
August 14, 2015