Rated 4.3 out of 5 by 107
Rated 3.0 out of 5.0 by TravellingCatMan Inexpensive but still good service
Hotel and room nice although bed very hard. Free beer offered for being a Platinum Ambassador member which was nice as status so rarely recognised.
Restaurant nice but the evening meal was mediocre at best (I had fish and chips and the fish was small and practically non existent under the batter coating).
The free WiFi for my status is a good move by IHG - however, the signal everywhere I went was appalling and that was in a relatively quiet hotel.
I have a sneaky feeling that if the WiFi had been paid for it would have been supplied at a higher speed - and if not, then guests paying for it would be more than justified in asking for a refund as the speed was that poor.
28 November 2013
Rated 2.0 out of 5.0 by leavingonajetplane executive rooms?!?!
I booked an executive room on a reward night expecting what I ordered. simply adding bottled water and a mars bar does not make it executive. The rooms are tired and very small. We even had a double sofa bed in our room but I have no idea how you would function if 4 people slept in that room.
Very disappointing and I would not stop at this holiday inn again.
27 November 2013
Rated 5.0 out of 5.0 by CEDAR1967 All you can eat!
The daily evening all you can eat buffets were absolutely gorgeous and well worth the money.
A different theme every night and all freshly cooked. It was like eating home cooked food evry night.
The restaurant staff were particulary good, especially Karan, who made us feel welcome every night and was very friendly and helpful.
The rooms were better than most hotels I've stayed in and the beds were super comfy.
All in all I had a very pleasant stay at the Hotel albeit for work purposes!.
26 November 2013
Rated 4.0 out of 5.0 by bunksey Great Place to Stop
Great location with friendly staff and plenty of parking. Ideal for an overnight stop when travelling.
20 November 2013
Rated 5.0 out of 5.0 by Stewart33 Excellent, Freindly Service & Great Food
I have just read the previous review & am shocked. I stay at the Holiday Inn at least once a month & have nothing but good things to say about the hotel & staff. I use the gym every time & find the equipment exellent. The staff address me by name & cannot do enough to make my stay enjoyable. I am in the area visiting family & all suggestions made for days out etc made by the staff have been spot on. Cannot praise the management & staff enough.
18 November 2013
Rated 1.0 out of 5.0 Disgraceful!
Absolutely hated our stay in the holiday inn haydock to start we checked in and never got told where any of the facilities where such as the spa and pool area, our mood picked up when we entered the room and it was nice and big with a comfy bed and was spotless so no faults in the room, went to go for dinner and seen the prices and nearly died around 14 pound for a burger in a holiday inn are you joking me!? So went out for food as we went for to go out got stuck as we was not told you needed the code to actually get out! Come back in and went to bed very comfy bed and lovely sleep until I was woken up at 4am by children playing knock on!! Rang reception and they said they would send someone up. Didn't hear anyone come up and yet again 5am was woke up again by people running round in the corridor and screaming and shouting. Went to the pool the next day it was freezing cold when we were told it was heated so thought we would have a chill in the steam room and sauna until we went in and kids no older than 10 were running in and out of there! And nobody done anything about it, then thought go and chill in the jacuzzi till I seen a kid not even 1!! Swimming around in the jacuzzi and the lifeguard sat watching her! So overall I hated our stay :)
15 November 2013
Rated 5.0 out of 5.0 by Ottelie BUFFET
The hotel was brilliant. The staff were all very friendly and I could
not fault anyhing. I would recommend the hotel but the only thing I was really disappointed in was the buffet both after the wedding ceremony at 4.30 p.m. and the evening buffet which was Hotpot.
Apart from this everything else was perfect.
14 November 2013
Rated 2.0 out of 5.0 by CV76 Average hotel, poor housekeeping standards, good brekkie
Check in - quick and IHG status recognised, thanks.
Room - was ok, nothing flash, furniture seemed out of place with the room. Get the impression the hotel used to be part of a different chain! Where the mini bar had been it was blocked off with wood.
The TV was very good, nice modern HD tv which have seen a few times now in IHG hotels.
The bed was nice and big but the mattress was oddly bouncy! Same as experienced in a Holiday Inn Express.
Housekeeping and maintenance - wow, what a let down. When it's one or two 'things' you let it go, but when there is a list of issues then you realise this place seems to have a problem.
So the list - dirty fingermarks on curtains, hole in bedding, cracked bathroom tiles, badly discoloured brass fittings - and a general feel of patchy repair standards. Then there was the rubber shower mat - covered in mould.
Also, although i should have realised at the time what an issue it would be, the room had a strong smell of fresh emulsion paint (i.e. that day?) which with windows open was ok, but trying to sleep with such a strong odour was a bad experience.
Breakfast - it was great. Great staff and very good tasty food. Can you get these guys to sort out the housekeeping?
Due to its convenient location i would end up staying again, but with little expectation.
11 November 2013