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Rated 4.3 out of 5 by 273 reviewers.
Rated 5.0 out of 5.0 by Well located hotel just off M6 This hotel is well located just off j23 M6 yet despite this is quiet. The staff are very welcoming and quick to sort out any problems. The room was large and well decorated though we did have a problem raising the temperature in the room. This was quickly sorted by the staff . There is a well equipped gym and pool. I got a good nights sleep. The breakfast was excellent as the choices were wide. 18 December 2014
Rated 5.0 out of 5.0 by excellent stay again Second time I've stayed at this hotel and it didn't disappoint, very friendly staff and the breakfast in the morning was fantastic, excellent value for money, would definitely stay again. 17 December 2014
Rated 5.0 out of 5.0 by Reliably comfortable and happy staff We have stayed here several times and never had a bad moment. I would like to see an improvement to the bar area. This can be draughty and cold in front of the main entry doors and, unless you are truly hammered you are not likely to fall asleep in the seating! 17 December 2014
Rated 4.0 out of 5.0 by great comfy bed and peaceful nights sleep Would stay here again, lovely place and friendly staff 16 December 2014
Rated 3.0 out of 5.0 by noisy night at haydock A last minute booking due to family emergency did not meet with previous experience of this hotel which we have previously experienced. Owing to my wife being registered disabled we were offered an access room which my wife was pleased to accept. Unfortunately the room may not have recently in use and was quite cold. This issue was resolved on contacting reception. The fiasco in the restaurant was beyond belief, the place was virtually empty but apparently a football team was expected-of whom we did not see. Still awaiting food and beverage managers intervention. Some one called from the hotel and left a message on answer phone. On return I called hotel x 2 but no return call. 16 December 2014
Rated 4.0 out of 5.0 by Haddock Holiday Inn Nice hotel however I arrived a bit late so can't comment on the food. 05 December 2014
Rated 4.0 out of 5.0 by Great customer service always I have stayed in this hotel on numerous occasions The staff are excellent right down to housekeeping ....The food in the restaurant is very good ..The breakfast is good value and chef cooked my bacon and eggs fresh for me ....There is still room for improvement but this would not put me off staying here again . I think the bar prices are overpriced and is a little off putting . I would like a choice of pillows as they are very hard and uncomfortable .I would also like a fridge in the room and I do think the pool area could be improved...Overall I have always enjoyed staying here the staff make it what it is so congratulations on the excellent customer service 04 December 2014
Rated 1.0 out of 5.0 by Poor hotel avoid Awful experience from beginning to end, the best part of the stay was checking out and leaving. Stay anywhere but here. 02 December 2014
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