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Rated 4.2 out of 5 by 254 reviewers.
Rated 5.0 out of 5.0 by making it special for our child It was our child's birthday, and they made it so special for her. Even the things we did not ask for. From the moment we stepped in the staff made us feel that we were very welcome. 17 December 2014
Rated 4.0 out of 5.0 by Always a pleasure to return here We've stayed here a few times now, we always manage to relax, staff are so helpful and only too happy to try and sort out any issues, of which there are few. We'll be back again, that's for sure. You're not far from St Albans which is a fabulous ancient city with a beautiful cathedral. On Saturday's and Sunday's they have an atmospheric open market! Enjoy this hotel, breakfasts are very good too, so is the swimming pool! Have fun 13 December 2014
Rated 5.0 out of 5.0 by Happy Customer A lovely place to stay, nothing was to much trouble. Friendly, helpful staff made our time very pleasant . 12 December 2014
Rated 5.0 out of 5.0 by Great family hotel Perfect for family stays on route to London, with a great breakfast to wake up to. 11 December 2014
Rated 4.0 out of 5.0 by friendly staff most enjoyable stay ,staff very friendly,nice and clean with good choice of food and drink. 08 December 2014
Rated 4.0 out of 5.0 by Did the job I stayed here for business, the welcome staff were very friendly and attentive. However the restaurant let the side down, as they forgot my side order (even though it was only me and my college in the restaurant) and they started laying out the breakfast service while we were still eating (around 9pm) 08 December 2014
Rated 5.0 out of 5.0 by Holiday Inn Hemel Very Good overall service, as a regular hotel user, this property offers easy accessibility, where the food offering has improved. Katie on reception is totally customer focussed, and makes guests feel very welcome 08 December 2014
Rated 5.0 out of 5.0 by A very nice place to stay The hotel staff could not do enough for us, the breakfast was excellent and the rooms were very well appointed 08 December 2014
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