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Rated 4.2 out of 5 by 222 reviewers.
Rated 4.0 out of 5.0 by Fantastic Hotel close to Harry Potter Studio Tour! Lovely hotel upon arrival. Reception staff fantastic and nothing is too much trouble for them. Resturant and bar staff are equally as helpful. Room was a little dated with a few stains on carpet and bathroom again was tired looking. The bed was uncomfortable and have slept on better bigger beds in cheaper hotel chains. Swimming pool was lovely and my children really enjoyed themselves. Perfect location for visiting Harry Potter Studio Tour!!! 23 October 2014
Rated 4.0 out of 5.0 by pleasant stay and excellent service very friendly hotel staff comfortable room a little noisy from corridor and the gymnasium below our room 19 October 2014
Rated 3.0 out of 5.0 by Comfortable hotel for the price Overall service food, drink, room good and if you fancy a swim or exercise during your stay you can do in the gym and pool. The only thing that lets the hotel down is the ability to bill you accurately I would advise that you pay with cash and don't use you cards as on your return home you could find that you have been double billed or charged for services you didn't have !! The hotel is quick to investigate incidents of overcharging and they will action refunds but be warned it could take up to 6 days to get your money back and in the mean-time you are out of pocket with only an apology for the erroneous charges for comfort !! 16 October 2014
Rated 5.0 out of 5.0 by Good place for Harry Potter fans The hotel offered the opportunity to stay overnight with children in adjoining rooms with a connecting door. This made us feel much safer. The swimming pool was a very welcome addition it was shallow, safe and clean and there was access to sauna and steam room facilities. Breakfast was a real highlight with buffet style hot food, cereals, fresh fruit, yoghurt and an amazing machine which produced pancakes at the touch of a button. It was very convenient for our visit to the Harry Potter studio tour. I would not have wanted to travel any distance and then gone round the attraction as this took several hours to do properly. 09 October 2014
Rated 5.0 out of 5.0 by Ideal Gateway to London We came as a overnight stop over to enable a afternoon in London. Perfect place for us to stop, just off the M1. Time for a swim, breakfast and leisurely pack up before shooting into Stanmore (20 mins and £2) for Lunch in town and visit to the Tower of London. 07 October 2014
Rated 5.0 out of 5.0 by Excellent service/value would highly recommend this hotel to others, the receptionist was exceptionally friendly/professional/helpful/cheery. Overall visit was excellent. 07 October 2014
Rated 5.0 out of 5.0 by Friendly servicer. Great hotel for staying with children. Staff were helpful and friendly. 03 October 2014
Rated 4.0 out of 5.0 by Good Quality hotel Having stayed at this particular hotel a number of times over the past few years I have always found it provides a good quality of service and standard, staff are friendly and particularly well trained. 25 September 2014
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