Rated 4.3 out of 5 by 394
Rated 4.0 out of 5.0 by Addled One night stay
We stayed one night to go to a friend's party, so were not in the hotel much. The hotel was perfect for our purposes, convenient, clean and comfortable. Staff were friendly and helpful.
August 25, 2015
Rated 4.0 out of 5.0 by Samantha J Overall comfortable stay and lovely staff
I was staying in this hotel for business purposes. The staff were very friendly and made me feel welcome. The room was clean and i was happy with the quality of the furnishings through the hotel i.e. room, common areas.
The internet speed was maybe a little slow at times but it served a purpose for what i needed.
I would definitely stay here again and would recommend.
August 24, 2015
Rated 5.0 out of 5.0 by Premier John Good nights stay
Comfortable and provided all I needed for a business stay.
August 24, 2015
Rated 4.0 out of 5.0 personale cortese e disponibile
buona impressione dal personale di servizio della reception e del bar. Camera ok, ma minibar era vuoto,
Il resto tutto ok - ci tornero'
August 24, 2015
Rated 5.0 out of 5.0 by mojo12 As always excellent
As always an excellent visit really lovely and helpful staff. Great hotel my favourite when I visit London thank you for a great stay
August 20, 2015
Rated 5.0 out of 5.0 by lesleyjane Great Hotel, good price
We travel around the country a lot as my son is a freestyle and mogul skier and competes most weekends. I was really impressed at the standard of this hotel especially as we got a really good deal. It cost less than the budget hotels in the area. The breakfast was really good and fresh and my son loved the pancake machine. To impress a 13 year old is really an achievement, also the child bed in the room was comfortable, unlike similar priced hotels.
August 18, 2015
Rated 5.0 out of 5.0 by pteri Really good service at a decent price
I have stayed at this hotel for weeks at a time on business and have had really good experience. In fact it is one of the nicer hotels in the UK that I have stayed due to good consistent service, it is clean, the rooms are comfortable, the wifi works, and the restaurant serves really good food. It is a business hotel during the week and then gets tourists/families over the weekend due to it's proximity to Watford and the Harry Potter Warner Bros tour. It is right off the M1 and about 20 mins from Heathrow by car. The hotel is not near any restaurants, so it is a good thing that the restaurant and room service menus are varied, and the food is of good quality. They just changed the menu. Don't know how often they do that, but kudos to them for making changes. It's nice not to have the same menu year upon year! The hotel is across a small side street from a BP Station with an M&S express, so I normally go to the M&S to pick up breakfast/lunch because it is cheaper. The rooms are spacious and clean. The only thing I don't like is that the housekeepers open the windows in the room and many times they leave them open after cleaning... what if it rains later? Also they don't change the sheets even on long term stays unless you ask them to do so. You have to write a note as there is no card in the room asking for a change of linens, but the good thing is that if you do leave the note, they will change the sheets and the duvet cover. They do a nice job of cleaning and maintaining the rooms and the rest of the hotel. Some rooms have refrigerators left over from when they used to have in room bars. You can use them for other items if you can fit them in between the shelves. Rooms also have a safe, iron, and hair dryer. I noticed the last time I stayed there (in August 2015) that the towels were much more plush than before, so with the changed menu and the new towels, they are paying attention to the detail.
August 17, 2015