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Rated 4.3 out of 5 by 363 reviewers.
Rated 5.0 out of 5.0 by loved it really nice hotel perfect for getting into st albans and then to London. I love this hotel and we have stayed here before and will do again. love love love the leisure facilities at this hotel July 1, 2015
Rated 3.0 out of 5.0 by Acceptable Hotel for one night stay Staff were friendly at reception, breakfast staff were OK but I did have to find someone to get the tea that I had asked for. Bed was decently comfortable, shutters were a good idea for a dark room. Shower pressure a little poor. June 26, 2015
Rated 5.0 out of 5.0 by Excellent value for money Stayed at the hotel whilst visiting Harry Potter Experience. Hotel was excellent value for money June 26, 2015
Rated 5.0 out of 5.0 by Excellent value; clean and comfortable This hotel fulfilled all our needs. The room was clean and comfortable with all the facilities we needed. The location of the hotel was ideal for our visit and the car parking was perfect; there were always plenty of empty spaces. The staff were professional, polite and always looking to help and assist wherever possible. Did everything it said on the tin and more; highly recommended. June 24, 2015
Rated 5.0 out of 5.0 by Always excellent and welcoming Great hotel to be a regular at. Food is soooo much better than it used to be. Katie on reception is really helpful and is a real credit to the hotel June 22, 2015
Rated 2.0 out of 5.0 by Mr Dillon Fantastic, Manager Great...Night Staff Inflexable Dillion (Mr. D) and Manager Fantastic Customer Service. Night Staff was ridged & inflexible, we were only "platinum". Bed was too small, uncomfortable, and hard. Services were reduced from a month ago when we stayed last. Poor internet speed. Kept getting dropped. No water in room and now charge 3 pound 50 per bottle. No safe in room.. Could not unpack. Only able to relax in bar area. Compared to all the other IHG properties we have stayed, this was our less favorite. June 19, 2015
Rated 4.0 out of 5.0 by great value family stay excellent value for money for a family of four - the dinner, bed June 17, 2015
Rated 5.0 out of 5.0 by Great staff Ate in the bar almost every night and the service and food was excellent. June 17, 2015
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