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Rated 3.8 out of 5 by 173 reviewers.
Rated 5.0 out of 5.0 by Absolute gem of a hotel! Went not expecting too much as only wanting somewhere to stay for the night after collecting our daughter from the airport. Everything about the hotel was excellent from the warm welcome to comfort and cleanliness of the room. 27 January 2015
Rated 1.0 out of 5.0 by Disgusting !!! I could put up with bland food cooked in a microwave, damp patch around window, stains on floor in the room, but the mattress on removing the cover was absolutely disgusting,. there were more stains of various types, deep rooted, than clean mattress, which the duty manager was totally embarrassed about and refunded my two night stay. There are better hotels in Manchester, never would I venture into this one again. Could I suggest house keeping check the mattress's at least once a week? See the pictures of the mattress yourself and make your view around this establishment. 27 January 2015
Rated 3.0 out of 5.0 by Bad experience Not at all what I expected, or thought I was going to get, a grubby room, in a seedy hotel, with inconsiderate guests and inattentive staff. 26 January 2015
Rated 3.0 out of 5.0 Nice room, let down by some staff. Everything about this hotel was satisfactory other than the fact that a member of staff offered to order us a taxi, forgot, then lied about doing so when questioned. Consequently we were late for an expensive event. The rooms themselves were clean and the beds were comfortable. The food was of good quality both in the bar and at breakfast. 25 January 2015
Rated 5.0 out of 5.0 by A good night's stay with attentive staff...... I've stayed at this hotel a few times before and have always had a good experience. I booked this at short notice and the hotel was almost full. However when I arrived the following day I was welcomed as a Platinum card member, received a room upgrade and the staff, as normal were so friendly! The room was great and I ate downstairs later. Only a light meal but it "hit the spot" and that was fine. The only downside was that the parking was tight in the ar park but this was probably because of some meeting that had taken place with non-staying guests attending. Hardly worth mentioning as the rest of the stay was absolutely fine The breakfast was excellent! I will return; definitely! 25 January 2015
Rated 5.0 out of 5.0 by comfortable bed and best sofabed ever tried Wonderfully friendly helpful and chatty staff. Had a lovely nights sleep, even asked if we hadnt had the gale force winds we'de been forecast then, only to be told tht yes we had...I just obviously hadn't heard them. Wonderfully comfy sofabed letting my daughter have the huge bed to herself 21 January 2015
Rated 4.0 out of 5.0 by Good value for money Hotel was very good value for money and in a good location for Manchester City Centre and the Trafford Centre. 12 January 2015
Rated 5.0 out of 5.0 by Great Staff What made the difference was the staff. The man on reception was excellent, fantastic customer service. I am sorry but I cannot remember his name, but I do remember he was from Poland. He was there on the night of our arrival and also on the morning of our departure. A CREDIT TO YOUR COMPANY!! 12 January 2015
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