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Rated 3.8 out of 5 by 151 reviewers.
Rated 5.0 out of 5.0 by Highly Recommend This Hotel From the genuine warm welcome from the reception, through dinner and breakfast, my stay here was very enjoyable. When on business it's nice to feel like you can relax. The quality and choice of food from the restaurant was very good and the breakfast was also good. All the staff were cheerful, friendly and attentive. When in Manchester, this is where I will choose to stay next time. 17 November 2014
Rated 3.0 out of 5.0 by Lower standard than other Holiday Inns The staff are hit and miss, but if you're lucky they can be very nice. Food is good if you want to stay in, but a little over priced. It seems like sometimes the cleaners completely forget to clean a room. And IMPORTANT point, the day before your booking call up and request not to be in a room neat the kitchen fans. 17 November 2014
Rated 5.0 out of 5.0 by Nice Stay! The staff were very friendly and helpful, the room was comfortable. 14 November 2014
Rated 5.0 out of 5.0 by Great comfort Friendly and curtesy staff Nothing too much trouble at all Food good and room service Will be defiantly staying again 14 November 2014
Rated 3.0 out of 5.0 by Ok if there aren't any alternatives Having stayed at many IHG brands over the years I would say that this comes across as more of an HI Express standard as opposed to the fully blown Holiday Inn experience. Unfortunately the pricing is anything but HI Express levels! The building is clean, service is average but the rooms appear to be a little tired and outdated. I think this is being addressed at least as their were some renovations taking place to the reception when we stayed. Don't bother with breakfast. Poor selection and quality for the money. This place needs to try and achieve the standards set by its counterparts. 12 November 2014
Rated 2.0 out of 5.0 by noisy with little sleep I stayed at this hotel for convenience of the location, howe ver the hotel was very noisy untill early hours of the morning on a tuesday night. the decor is tired and although clean and good service from staff I will think twice on staying here again. 10 November 2014
Rated 4.0 out of 5.0 by Will Return The location was fine for us as we like to walk and could easily reach the centre of Manchester, The room was comfortable and relatively quiet apart from the noise of the factory next door which started at seven in the morning. Our only disappointment was experienced in the restaurant where at breakfast, we had to ask for items to be replenished and was told that one had run out only to see it on the cold platter as we left. We ate in the restaurant and the food was good but my drink took twenty minutes to arrive as a new barrel had to be connected up but them the waitress simply forgot to bring my beer. Equally, we waited forty-five minutes for one course and had to ask twice when it would arrive. The lighting in the restaurant was extremely dim. Staff were friendly. 02 November 2014
Rated 2.0 out of 5.0 by General Stay at hotel and food was not good and night staff dissappeared as per other comments. overall not a good experience. food was poor and could not complain that evening. Night staff disappeared so could not complain. Day staff great - helped to deal with the situation. 01 November 2014
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