Rated 4.2 out of 5 by 92
Rated 5.0 out of 5.0 by DurhamRed1 Its always a pleasure to stay at this hotel
Every time we stay at this hotel we are made very welcome by all the staff who work there. They are a credit to the Holiday Inn brand and always worthy of a mention, something that's very obvious from other guest reviews. The breakfast staff are absolutely brilliant - my young daughter loves meeting them all.
Rooms are cleaned to a consistently good standard and the whole facility continues to shine even though it is by no means the most modern building.
Whenever we visit we are always guaranteed a stress free experience which begins with a warm reception upon arrival and finishes with a friendly cheerio on departure.
Keep up the good work!
04 December 2013
Rated 5.0 out of 5.0 by genie04 excellent breakfast
really comfortable two night stay, really friendly and helpful staff , and the breakfast was wonderful, room was very clean and tidy and the bed very comfortable
04 December 2013
Rated 1.0 out of 5.0 by Debmat21 Over priced executive room none of extras specified
Very unhappy with my recent stay, I usually have a normal double room which I find good value and a nice size, hotel was almost fully booked so I had to go for an executive room at a cost of almost £30 more but it claimed to be more spacious with fridge, bath robes, newspaper, water etc.
Arrived to a room so small you could barely swing a cat, much smaller than even some of the standard rooms, the only thing the room had that was stated was the fridge which didn't work properly, no bath robes, no newspaper or water. The bed was so small my feet were sticking out the bottom and I'm only 5,6. I don't usually write poor reviews however I feel this has to be said as I feel this room was over priced and very poor for what's supposed to be an executive room at a much higher cost than the standard rooms.
Cannot fault staff in any way
26 November 2013
Rated 4.0 out of 5.0 by RamblingOn Nice room. Restaurant got order wrong.
Very handy for the motorway, and a very nice executive room. Chose to dine in the hotel for once, but unfortunately order was wrong when it arrived. Quickly rectified. Please tell the waiter to stop saying "Surely" to everything!
25 November 2013
Rated 4.0 out of 5.0 by rasc5913 Cost of breakfast
Although we had breakfast, I resent having to pay over £10.00
for breakfast when my wife only had cereal and coffee. The room tariff was reasonable compare other local hotels.
Had you put it in too the cost of the breakfast within the room rate I would have having happily paid. We enjoyed our stay and have used your hotel a number of times.
22 November 2013
Rated 4.0 out of 5.0 by SallyAnn60 Yet another great stay!
As regular visitors at this particular Holiday Inn it yet again did not disappoint! The friendly staff from check in to check out were, as ever, extremely pleasant and efficient. The room was comfortable, and the breakfast spot on............
19 November 2013
Rated 4.0 out of 5.0 by Sagittar Refreshing stop-over
A typical, practical Holiday Inn. Great friendly staff & everything as it should be.
18 November 2013
Rated 5.0 out of 5.0 by Boyleyj1 Excellent
Good recognition as a platinum member, including points and a room upgrade.
New menu was a nice change.
Good polite service.
12 November 2013