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Rated 4.0 out of 5 by 115 reviewers.
Rated 5.0 out of 5.0 by Slightly small room. good food and service. Only two problems with an otherwise good stay: 1) not enough room to get round suitcase when opened up on case stand and 2) disappointing surroundings in small dining room. Restaurant service was excellent. One expects this from senior staff but young waiter James was just as good. Having requested 131 or similar because of a difficulty with walking, it was annoying to be right atr the end of the corridor in 225. 14 August 2014
Rated 5.0 out of 5.0 by Great staff I stayed here for 5 weeks and it was amazing, the staff were great and would sort anything you needed. Ann one of the waitress at breakfast was so nice she always had a smile on her face and would always have a chat with us, every morning she would have our table ready and pots of tea waiting for us. Reception staff are very friendly and always had our wifi codes ready for when we got back to the hotel. Brilliant hotel and I highly recommend for people to stay here because it is very relaxing with amazing friendly staff that give first class service. 09 August 2014
Rated 5.0 out of 5.0 by 2nd time its our second time at this hotel, and will continue to use this one in the future, The staff are always helpful and friendly ..the car is safe in hotel car park which is important to us as we drive an old classic car.The food is fabulous and good value.We look forward to re-turning in the future. 07 August 2014
Rated 5.0 out of 5.0 by Enjoyable place to stay. Very happy with everything at this hotel. Staff were excellent and the room was quiet and comfortable. The dinner was very good as was breakfast. We will stay here again when next in the area. 07 August 2014
Rated 5.0 out of 5.0 by Consistently excellent! I stay at least once every week and have to say that ALL the staff are wonderful, from the reception to the dining room and breakfast team. My room is always as I want it and I am always made to feel very welcome. 10/10 guys and girls, thank you. 06 August 2014
Rated 5.0 out of 5.0 by Overnight stay Made to feel very welcome. Excellent comfortable room. Food very good 05 August 2014
Rated 5.0 out of 5.0 by Executive points stay We were warmly welcomed and greeted as Platinum members. It was so pleasant to be able to book an executive room using points and we were even more pleased to find that the room was already being cooled by the a/c as it was a very hot day. We were tired and hungry so went down to dinner (very good food) and then for a pleasant walk in the grounds. We were able to catch up with e-mails and did manage to watch NetFlix on our tablet although we had difficulty maintaining our internet connection at times. We were in a very quiet section of the hotel and turned in for an early night after a long soak in the bath and were pleased with the soft comfort of the towels and bathrobes provided. We slept well in the very comfy bed and awoke early to go for a swim at 6;30 am. Having bathrobes available makes all the difference to using the Health Club. Breakfast was excellent and the food of a good quality. We had to cut our trip short but there was no problem in leaving early and we will definitely be back. 05 August 2014
Rated 5.0 out of 5.0 by Excellent Customer Service I've stayed in this Hotel on a couple of occasions and will definitely be returning. The Hotel offers a first rate service and it's the first time I've stayed in a Holiday Inn, where they actually ring you to enquire if everything is alright with your room. They rang again to enquire if I had enjoyed my room service. Holiday Inn should roll this out to all of their Hotels, as this is the personal touch that customers like and want. I have a club card, which I really value and being a Gold member and with room availability they upgraded my room. On entering the room, I had been provided with welcome gifts of pringles and chocolate. A really nice touch to make the stay more pleasureable. Top marks to this Hotel for their attention to customer service. 05 August 2014
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