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Rated 4.2 out of 5 by 366 reviewers.
Rated 4.0 out of 5.0 by Peterbouogh Whilst the hotel was clean and tidy and hotel reception was very good, due to pre payment of the hotel, there was no open handling arranged by staff, nor was one offered. as an aspire elete I would have expected the offer of this as a minimum. Upon using other hotel aspects cash was the only way for payment and hotel staff did not even offer to amend any aspects of the stay to facilitate room payment of other hotel amenaties. January 26, 2016
Rated 4.0 out of 5.0 by Impeccable Staff We have stayed at Peterborough-West previously but since then Reception and the Restaurant have had a small makeover. The room was clean and we slept well. Breakfast was good although personally, I would have loved porridge, but there was sufficient fruit, yoghurt and bread to satisfy my tastes. My husband thought the cooked breakfast was excellent. Unfortunately, half way through breakfast the lighting in the restaurant failed. This would have been a problem except for the excellent staff who ensured anyone who wished to move to a table close to a window did so without fuss and smoothly. Otherwise, they continued to work as if nothing untoward had happened. January 26, 2016
Rated 4.0 out of 5.0 Brian from Canada I was travelling from London to leeds, and wanted a stop-over to get me part way to Leeds, due to the icy weather forecast for the next day. I planned the trip only the previous day, and was pleased to find availability. The Hotel was somewhat difficult to find, as I had no Sat Nav [GPS]. If it had not been for a colleague who I was meeting that evening for dinner, and who i met at an easy location on the A1 junction fuel ststion, I would probably still be looking for the hotel location. Otherwise - i great stay, with very helpful and attentive staff. January 25, 2016
Rated 1.0 out of 5.0 by Heating in room not working and overcharged on check out Heating in room not working and overcharged on check out January 25, 2016
Rated 3.0 out of 5.0 by Not up to the standard I expected I was disappointed that for an executive room the shower was over a bath rather than a walk in shower. The bottles of shower/bath gel and shampoo are not as convenient as the pump facilities found in standard rooms. A second armchair would have been more comfortable than an upright chair. When logging into WiFi it said it was for 24 hours, we were told not to worry we had it for the whole weekend. After 24 hours we had to log in again to re-establish contact. Never been a problem at other destinations. Visited the swimming pool, however the ladies changing room was not particularly clean. Staff in Club Motivation not helpful or concerned. I have 2 standard rooms booked for this coming Sunday evening. It will be good to see the comparison between the different rooms. January 21, 2016
Rated 5.0 out of 5.0 by Comfortable stay The room, bar area and function room were all clean, comfortable and attractively decorated. The choice at breakfast was good, but let down by some items not being replenished regularly, though more was supplied when we asked. January 21, 2016
Rated 4.0 out of 5.0 by Good standard Holiday Inn Free parking, good comunication, generally satisfactory January 21, 2016
Rated 5.0 out of 5.0 by Great service Used hotel for 2 day leisure break. The helpful, attentive and friendly service of the staff stood out and were a credit to the hotel. The room was excellent and the location was fine- nice walk into P'boro and stroll aronud Ferry Meadows Park. January 21, 2016
  • 2016-02-04 T13:16:38.195-06:00
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