Rated 4.1 out of 5 by 64
Rated 5.0 out of 5.0 by Monsterpuss Service with a smile
Checked in here on a stay in October and was pleasantly surprised to be greeted by name by the restaurant staff, inquiring how I was (I had last stayed at the property a year previously)! Some of the newer additions to the waiting staff (guys with red ribbons on) are inclined to be a bit over familiar (I'd rather not be addressed as "mate" by a gum-chewing someone I've never met!) but apart from that the service is great!
The weekly specials menu adds an additional element of variety to a reasonably comprehensive menu and the meals are always very well cooked and presented and are delicious (compliments to the chef for the vanilla mash the other week!).
Glad to see that at last the old TV's in the rooms have been replaced by something more modern, even if the carpets in the corridors and landings haven't received the same facelift that the reception area has.
Bedrooms are comfortable and quiet, with the exception of some of the ones on the 4th floor which are inclined to be a bit noisy and cold due to poor double glazing - the wifi signal in some of these is extremely temperamental too, meaning that trying to face-time with friends at home isn't possible while sat on your bed!
From the outside it's fair to say the building will never win any prizes for inspiring architecture but once through the doors the place offers so much more than just a bed for the night!
22 November 2013
Rated 5.0 out of 5.0 by Walesboy1955 Holiday Peterborough West
An excellent stay. Hotel very clean in general and my room eas very clean and comfortable. I found the staff very friendly and extremely helpful. This hotel is excellent value for money and I would recommend it to all my friends.
16 November 2013
Rated 5.0 out of 5.0 by FabulousMsEmma Literally live in this place, home away from home
Great new refurb and the staff here are a dream!
Fab service throughout, and so longs you are not in a twin/single room the beds are just perfect.
The bar and restaurant menu give a great choice.
06 November 2013
Rated 1.0 out of 5.0 by ccfcmojo Not impressed
After staying in plenty of Holiday Inn's this has got to have been the worst stay ever ! The meal i had as room service was awful as the steak was as undercooked as the chips and onion rings. When i took a shower in the morning the hot water pressure was so low that it dribbled out so i had to do without. The front desk staff were unhelpful and due to checking out didn't seem intrested. Overall awful
31 October 2013
Rated 5.0 out of 5.0 by littlemo30 Great Breakfast
Very enjoyable 2 night pre-paid stay in excutive room excellant value, very clean and great towels in the bathroom. Breakfast was a great standard plenty of choice, well presented and hot. Location is good 10mins from City Centre, will no doubt use the hotel again on future visits to Peterborough
24 October 2013
Rated 4.0 out of 5.0 by Norma25 Kindness of strangers
My husband collapsed on a train from London to Edinburgh on Monday last and we had to leave the train. He spent two nights in Peterborough Hospital. My daughter was fortunate to find me a cancellation at HI and I was able to stay there for two nights and tale taxis to and from the hospital. The staff at the hotel were kind and. considerate.
18 October 2013
Rated 4.0 out of 5.0 by niffy lovely room and friendly staff
I have stayed at this hotel several times now and the service is consistantly good with clean rooms and lounges. The staff are always helpful and nothing is too much trouble for them. The food is good considering they are catering for lots of guests at one time. I will definitely use this hotel again
16 October 2013
Rated 5.0 out of 5.0 by steve50206 restaurany
room good, nice large bed for comfort, rooms at the back of hotel a little noisy due to the air-conditioning unit and extractor fans. could be over come by addition of double glazing. food is really good although portion size is a little small for the price. Overall i have had a good experience, the staff are warm and friendly, I will stay again and recommend it to friends and family.
12 October 2013