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Rated 4.0 out of 5 by 310 reviewers.
Rated 5.0 out of 5.0 by Would recomend this Holiday Inn - Rochester The whole complex was well kept and inviting. All staff were smartly dressed and helpful. The rooms were well presented and clean. This was the first time we stayed at a Holiday Inn and our stay was a positive one. Would certainly consider staying at a Holiday Inn again based on our experience at the Holiday Inn Rochester. 11 December 2014
Rated 4.0 out of 5.0 by Executive Room I always stay at this hotel when I am in this area. The food is decent and I really like the attached fitness center. As a Gold Member, I appreciate the upgrade Executive Room with complimentary water, chocolate bars and WIFI. My one complaint is that the hotel should provide better irons (with steam) so I can prepare for my business meetings in less time. If they cannot upgrade the whole property, they should at least upgrade the irons in the Executive Rooms. 08 December 2014
Rated 3.0 out of 5.0 by Comfortable but showing some age Comfortable and clean but some area are showing some age. Public areas get quite busy and they were showing football when we got to the lounge that quite a few locals had dropped in for. Service in the restaurant for dinner was prompt despite a large coach party having been seated shortly before we arrived. Bed was very comfortable and had a great nights sleep. Breakfast was good quality and plentiful. 03 December 2014
Rated 4.0 out of 5.0 by Very good service Very friendly, polite & professional staff - reception, bar & breakfast areas. Room was clean (as usual with IHG Europe) although shower was a little "weak" presssure-wise. Overall excellent. 01 December 2014
Rated 4.0 out of 5.0 by a good example of a 3 star holiday inn The location of the hotel was ideal for me, parking at the hotel no problem. Having a leisure centre attached is a great benefit which is not always available at other holiday inns I have stayed.. I would recommend this hotel to others but would ask for a room a little closer to the from desk and leisure centre or you make feel the distance from room to hotel will feel about a mile away. 01 December 2014
Rated 4.0 out of 5.0 by Long walk to my room The only thing I did not like was that I had to walk a long distance to my room as it was on the ground floor, 30 November 2014
Rated 5.0 out of 5.0 by friendly efficient service Generally a very good stay, the cooked breakfast on the Sunday was a little piecemeal with empty plates which were refilled one at a time and caused people to queue, The Jacuzzi was out of order and we were told it could not be fixed until after Christmas. However looked to be working on the day we left. Would definitely stay again. 30 November 2014
Rated 5.0 out of 5.0 by Does what it says on the tin. Good hotel - friendly, attentive staff. Room was a tad expensive for the area but still provide smoking rooms so the bullet had to be bitten ! 25 November 2014
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