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Rated 4.1 out of 5 by 283 reviewers.
Rated 5.0 out of 5.0 by Excellent Hotel!! This really is a super hotel. The hotel is clean, quiet and the staff are really friendly. All the staff were interested in the reason for our stay and had time for a chat. The swimming pool, steam room and sauna were clean and complimentary to guests. We use the hotel as is it less than five minutes away from Buckmore Park. I have marked down on the room cleanliness as the underside of the sink, in the bathroom, needed a wipe. Not a major issue but you notice it when you are seated on the loo. Secondly, the value of the room is good, the value of the food & the drinks is not, as always! The food is excellent, it is just too expensive! We thoroughly enjoyed our stay and will be using the hotel again in the very near future! 23 October 2014
Rated 1.0 out of 5.0 by Noise Second time I have had to stay here and both times put in rooms that are noisy due to guests in rooms above.. not their fault just not enough soundproofing between rooms. Not good enough for paying guests and not up to IHG standards and what I am used to. 21 October 2014
Rated 3.0 out of 5.0 by comfortable bed and effecient service Restaurant experience was not good, breakfast being very overpriced and I suspect the sausage are not as advertised. Evening meals were substandard in quality 20 October 2014
Rated 5.0 out of 5.0 by Best Holiday Inn To Date Breakfast was amazing! Comfy clean room and a happy friendly welcome which is just what I needed after a 3.5 hour drive! 20 October 2014
Rated 3.0 out of 5.0 by Holiday Inn Slipping ? Hair in shower, main room light not working. Bar payment restrictions. No Priority Club Reward Points as I booked through my company. No free wi fi unless you are a Club member. Holiday Inn are trying their best to disappoint. Thank goodness the breakfast is still good. 20 October 2014
Rated 4.0 out of 5.0 by Good, friendly Hotel Was a brief stay around an emergency and as usual at this hotel, staff made the difference. 16 October 2014
Rated 5.0 out of 5.0 by Excellent! A lovely hotel with very welcoming staff. We were upgraded to an executive room which was very quiet (a little warm due to air con not working, mentioned to reception staff at check out and felt confident that they would deal with it). We enjoyed a relaxing afternoon at the pool, which is a lovely bonus to this hotel, followed by a tasty evening meal in the restaurant. The food was beautifully presented and there was a very wide choice on the menu. We chose to book breakfast at check in, this is cheaper than booking on the day. Again the food selection was outstanding as were the staff. We would definitely stay here again and would highly recommend it. 16 October 2014
Rated 5.0 out of 5.0 by great place to stay I was having some major work done to my house and needed to stay elsewhere for a few days because I was working nights and needed to be able to sleep during the day. The Holiday Inn was brilliant for this for all sorts of reasons but for 3 especially. 1) there were notices around the hotel asking other guests to be considerate to nightworkers. 2) The window had inside shutters, rather than curtains and, when they were in place, the room was totally dark and totally quiet. 3) There was a fridge in the room so I could keep the ingredients to make sandwiches to take to work. It was also a comfortable room with TV and wifi, the breakfast was very nice indeed and the staff were helpful. I would most definitely recommend this hotel to other people and have already earmarked it for another stay when my kitchen is done next year. I'd also try Holiday Inns in other locations when I'm on holiday. 08 October 2014
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