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Rated 4.0 out of 5 by 565 reviewers.
Rated 4.0 out of 5.0 by (April 2016) Will be good once refurbishment is finished. The hotel is undergoing a refurbishment - and our room's facilities were somewhat lacking - no towel-rail, no soap / shampoo dish in the shower (all baths appear to be being replaced with showers, so if you like a bath you'd better check before you book), no toilet-roll holder - and no table or coffee-table in the room itself. When we commented about this we were advised that they were experiencing difficulties with their suppliers - but if this is the case one wonders why they haven't obtained a few, 'non-fixture' items from the local B April 21, 2016
Rated 4.0 out of 5.0 by Good Weekend An enjoyable 3 nights stay, The atmosphere and ambiance of the hotel was extremely comforting. April 21, 2016
Rated 3.0 out of 5.0 by Not the Best Experiance from A Hotel Poor Service, Person Sleeping in Corridor making it impossible to sleep and then invoicing incorrectly and to top it off there card machine did not work , had to go and get cash April 21, 2016
Rated 4.0 out of 5.0 by Always a good welcome Have stayed at this Hi many times over the years, and one thing that is always consistent here is the warm welcome from the Reception team. First time I have stayed here in a year or so, and the welcome was as good as ever. . Have to say that I think the first sentence of the description on the IHG website is easy to mis-interpret, as it says "Refurbished and reopening in spring 2016......" - This does not refer to the hotel but a nearby historic building! Sadly the rooms (especially the bathrooms) are rather tired and the room I stayed in had been given a very poor tosh over with a coat of emulsion - some of which was on the carpet and bathroom floor. Tiles had been really badly patched up in the bathroom, and one was on the verge of falling off. But don't get me wrong it was very clean. As with all Holiday Inn's the selection of Tv channels is pretty poor. Don't be put off staying here though - rooms are warm and cosy the pool is great, and staff always most welcoming. Exterior would look better if it wasn't for the overflowing waste bins in the car park. April 14, 2016
Rated 4.0 out of 5.0 by Decent hotel Nice enough hotel, pleasant staff and decent value. Food very limited if you want to eat after 11 pm!! April 6, 2016
Rated 5.0 out of 5.0 by Lovely Hotel! I stayed at the Rochester Holiday Inn whilst away on business. I'd had a drive of nearly 7 hours to get there and was greeted by the most friendly and helpful staff. Lovely clean hotel. Room was excellent and comfortable. Food was great too. Good location with easy access to the motorway. April 6, 2016
Rated 5.0 out of 5.0 by Give this hotel a try! Stayed for a couple of nights en route to Canterbury/Dover. Whilst the building seems to consist of lots of corridors it nevertheless has everything you could wish; great pool, lovely breakfast and restaurant food and staff give fantastic service. We would especially like to say thank you to Dee who looked after us in the restaurant; very professional and caring. April 4, 2016
Rated 5.0 out of 5.0 by Great hotel I stayed here on business and this is a very clean and friendly hotel , i will definetley return. April 4, 2016
  • 2016-04-28 T12:15:23.345-05:00
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