Rated 4.0 out of 5 by 368
Rated 3.0 out of 5.0 by Pauline2014 nice staff
Weekend away after family bereavement, hotel staff friendly, room clean and bed comfortable, Evening meal was not so good, have stayed at many holiday inns, but this one had a completely different menu, not a la carte as we have had in the past, more like your local pub 2 for a £10. WHAT A LET DOWN, the staff in the restaurant where great, over all stay was good just evening menu.
15 April 2015
Rated 4.0 out of 5.0 by luke1972 Nice comfortable hotel
We stayed in the Holiday Inn Rochester for one night before a wedding. The stay was nice, no problems except the swimming pool being closed during our stay for refurbishment.
14 April 2015
Rated 3.0 out of 5.0 by Will 449 Claustrophobic Room
Arrived for stay and was greeted by a very enthusiastic receptionist. The room was fine but we were not allowed to open the windows, even with the aircon running it was unbarable ! Otherwise a normal Holiday Inn.
09 April 2015
Rated 3.0 out of 5.0 by tomgf Unavailability of services
The absence of the pool area was disappointing over Easter week, and the overall experience was worsened by the rupture of the cold water tank on the first night, and further lapses by the maid service team in availability of basic room necessities gave the four day stay an uneasy feel, as we are regular visitors and IHG members
06 April 2015
Rated 3.0 out of 5.0 by Spud36 Friendly staff, Clean
When we got to the hotel we were greeted by a big pile of builders debris in the car park. On checking in we were greeted by a very friendly member of staff, who informed us that the Swimming Pool and Wet Area was closed for major works. This wasn't highlighted very well on the property web site. This was very disappointing as that is why we particularly booked this hotel.
Monday morning, we awoke to find there wasn't any hot water in the Hotel for a wash or shower.Another reason for the break as , no hot water at home.
The front desk were very apologetic. but there wasn't anything they could do.
There was plenty of choice at breakfast, best toaster machine we have come across for a long time.
Overall, The staff were very good, and the hotel was very clean and tidy. Shame about the pool
02 April 2015
Rated 4.0 out of 5.0 by Mart@G Broken toilet seat, chewing gum and used mouthwash left in the room
Broken toilet seat, chewing gum and used mouthwash left in the room from previous occupants, staff helpful, provided with an upgraded room, food in restaurant very good
01 April 2015
Rated 4.0 out of 5.0 by twinkletoes king good hotel
room a route march away from the reception and no other way to leave. otherwise fine.
01 April 2015
Rated 5.0 out of 5.0 by Dabbler clean and comfotable
Had an excellent 2 night stay, the bed was comfortable and the black out screens worked really well.
01 April 2015