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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.1

based on 953 reviews
86%
Recommend This Property

Ratings Breakdown

953reviews

  • 5 Stars
    429
  • 4 Stars
    311
  • 3 Stars
    114
  • 2 Stars
    51
  • 1 Stars
    48

Avoid rooms by the road

By

22 January 2018

platinumelite

firstly, let me say that the staff here are excellent, and we like the pool, jacuzzi, steam room, etc. Could do with a shower in the pool area but otherwise very good facilities.

The main issue this time around was with the room. It is the first time we've had a room by the road and the noise was intrusive even with the window closed. The room was hot, even with the radiator off, and the noise made it impossible to have the window open. The air conditioning wasn't working so the room was uncomfortable.

Finally there was an additional choice of ale! Hurray! Only they'd run out...

Hopefully they'll order more of the ale in future, and I'll be asking for a room away from the road, but otherwise this is a good choice for when crossing the channel.

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