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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4

based on 757 reviews
85%
Recommend This Property

Ratings Breakdown

757reviews

  • 5 Stars
    329
  • 4 Stars
    247
  • 3 Stars
    97
  • 2 Stars
    43
  • 1 Stars
    41

Good stay Food issue

By

20 May 2017

club

Everything was really good but let down by the Caesar salad need's a lot of work more like a Caesar soup ! Not good.
I mentioned it and was told this is the way they are trained to make it, Surely full leafs and nice presentation is a really simple dish ,, Its a shame because everything else was really nice.

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Does what a good hotel should

By

20 May 2017

club

The hotel was well located for my needs, the staff were helpful, it has good facilities, is clean, serves good food and represents good value for money

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Comfy bed

By

17 May 2017

club

All together an enjoyable stay , was lovely to relax staff made us feel at home ,,

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A modern hotel with good facilities

By

16 May 2017

We enjoyed the room, the three meals we had, and the swimming pool. We thought the Dinner B

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Refurbishment

By

13 May 2017

club

I was impressed with the refurbishment that has been carried out on the second floor at least. My room and bathroom was very good. Well done Holiday Inn Rochester.

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comfortable bed and a great pool loved it

By

11 May 2017

club

Had a fantastic time in this hotel and enjoyed my swims in the pool had a great time and would go back to this hotel with my family the staff was fantastic and very helpful they made my stay very comfortable i stayed for 4 nights and enjoyed it

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Mr

By

11 May 2017

All good but air condition unit didn t work ad bathroom had hair in it and not 100 per cent clean.

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Super stay

By

11 May 2017

club

We usually use 4* hotels when we visit London etc , but have never enjoyed a faultless stay as we did in Rochester Holiday Inn. It was absolutely super.Staff were welcoming

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My stay was comfortable

By

05 May 2017

club

The hotel is in a convenient location ,staff were friendly and helpful.
House keeping staff should pay attention to the cleanliness and replenishment of commodities in the bath rooms; there were black marks on the shower tray, the hand washing soap had finished and the tissue box was almost empty.

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Comfortable overnight stay

By

04 May 2017

club

Friendly efficient staff . Warm comfortable room comfortable bed. Breakfast good value plenty of choice slightly overdone bacon. Bar looked great although didn't use on this visit .

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Comfortable bed

By

04 May 2017

Average hotel located a little bit out of town. Ground floor rooms can be bit noisy as face an A-road

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Bedroom window

By

03 May 2017

The double glazed window in the room was cracked causing condensation and therefore loss of view.

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