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Rated 3.8 out of 5 by 694 reviewers.
Rated 2.0 out of 5.0 by Horrible buzz permeates through the hotel If you're sound sensitive definitely stay away from this hotel. While the facade is fine, the infrastructure is definitely old and lacking: A horrible electrical buzz permeates through the floors and likely in most rooms. 21 November 2014
Rated 4.0 out of 5.0 Great Location great location, good service, big bed but small room. any way that is a nice hotel. 20 November 2014
Rated 3.0 out of 5.0 by Restaurante deficiente y costo excesivo a) El restaurante no presento diversos platillos de un dia a otro, siempre fue el mismo b) El costo del desayuno no esta incluido en el servicio del pago del hospedaje c) El estacionamiento tiene un costo excesivo y no esta incluido en el pago del hospedaje 19 November 2014
Rated 5.0 out of 5.0 by Pleasantly surprised I was expecting dark and dingy and out dated. what I saw was bright airy and modern. Staff was friendly and hospitable. I would definitely stay there again. M. Smith 18 November 2014
Rated 1.0 out of 5.0 by Overall Bad Where do we begin? ...It was pouring freezing rain and 1) we couldn't find the main entrance. No signage except for one green "Holiday Inn" light. 2) Concierge was not very helpful and informative. They cpuldnt direct me to where the parking was. 3) Parking: Couldn't find the entrance to that either. (No thank you, concierge!) Small and dingy. No instructions on how to get in, etc. Figure it out for yourself kind of thing. 4) NOISE! Room doors are so flimsy, you can hear all the drunks waiting on the elevators ALL NIGHT. We couldn't sleep! 5) Rooms are small & tight. I dont know how they fit a swivel chair between the bed and can't even swivel it! 6) Concierge (again) not very friendly or helpful. "no you cannot use the dining coupon"...why? Please EXPLAIN to me why. No answer. Rude! 6) Expensive for what they have to offer. (Just because you are in downtown?) OVERALL: I stayed at this location when it used to be another chain...didnt think it would be the same place. Bad then, worst now. 17 November 2014
Rated 5.0 out of 5.0 by Quiet, comfortable, courteous. Very nice ,relaxing stay, nice property good location. 17 November 2014
Rated 5.0 out of 5.0 by Great location, good rooms, great service. This hotel was located in the heart of downtown, close to shopping and entertainment. The rooms were well appointed but on the small side. Overall it was a great stay. We will stay there again. 17 November 2014
Rated 5.0 out of 5.0 by Exceptional Amenities Loved the Ethernet internet connection, which is more reliable and secure than a wireless internet connection. Not many hotels offer Ethernet connections anymore. Pool was large enough to swim laps for exercise, rather than simply wading. Also loved the daily provision of free copies of the Toronto Star. Many hotels are only providing free copies of national papers, such as the Globe and Mail in Canada or USA Today in US, rather than local newspapers. 15 November 2014
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