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Rated 3.8 out of 5 by 606 reviewers.
Rated 4.0 out of 5.0 by Für einen Citytrip ideales Hotel Haus liegt sehr zentral, U-Bahnstation gleich vor der Haustür, aber auch zu Fuß sind die meisten Sehenswürdigkeiten problemlos zu erreichen; für Nordamerika ausgezeichnetes Frühstück, geräumige Zimmer, freundliches und hilfsbereites Personal an der Rezeption, insbesondere Christine, die mir bei einem Problem sehr geduldig und kompetent geholfen hat, möchte ich diesbezüglich noch gesondert hervorheben 10 September 2014
Rated 2.0 out of 5.0 by Poor Guest Services I stayed at the Toronto Downtown Centre for one night and was very disappointed with the service from the staff. I had called more than 24 hours in advance in order to check in early. The operator assured me that it was marked down and my room would be ready. When I arrived to check in, there was no record of my request as well as being rudely told by the lady at the front desk that my request would not be given. When I finally checked in hours later, I was told I had to make a safety deposit for the room. I have made deposits before but never a deposit that cost more than the room did. I was appalled by the safety deposit price. Later on in the night, my friend who was staying with me had forgotten her toothbrush and we called the front desk for a complimentary toothbrush as stated in the washroom card. It took 2 more calls and an hour later to receive the toothbrush which seems absolutely ridiculous. I have called their desk since checking out because I hadn't received my deposit back. They told me that my bank was responsible for my deposit and not them. If I can avoid staying here again, I will. 04 September 2014
Rated 2.0 out of 5.0 by Business Trip Hotel The Holiday Inn Toronto Downtown Centre is okay for a business trip but I wouldn't stay for vacation. 04 September 2014
Rated 4.0 out of 5.0 by staff are friendly I enjoyed my stay here. It's very close to the subway and the downtown restaurants and bars. The only negatives were the slowness of the elevators and the small sizes of the rooms. The rooms were comfortable but crowded for 2 people. The rooms on the plus side are modern with a nice compact washroom. 03 September 2014
Rated 1.0 out of 5.0 by no room.. so,I had to check in midnight. but...I couldn't... they say my room is not ready yet...wow, do you know what time right? they goes, airline crew had to do late check out. well..again it is already 12:30am... I just can not understand their excuse... We are 12 people crew from NY. I do not think we will use that hotel in the future...unfortunately. 03 September 2014
Rated 5.0 out of 5.0 by Last Visit was 1975 in Toronto Toronto is still the cleanest City in North America. I worked in 1975 for Four Season Hotels in CANADA. I immigrated in 1978 to the USA. I'm almost retired , now I will travel more and Toronto is on the top of my list . I always will staying in your Hotel. Thank you for a great stay 03 September 2014
Rated 4.0 out of 5.0 by Much Better I stayed at another IHG property "down the street", but this one is so much better. Just a block or two from the subway station, and the main drag of Yonge St. Lots of stuff around -- a great shwarma / shisha place across the street, awesome Loblaws grocery store a couple of blocks away, a movie theater next door. Refrigerator, albeit tiny, in the room. Ample outlets. I didn't eat in the restaurant or bar, but the waitress was a bit snooty when I asked for a fork. She gave me a PLASTIC one. Not what I wanted. Staff was friendly. 03 September 2014
Rated 5.0 out of 5.0 by Excelente Ubicacion Excelente ubicación, accesibilidad a todas las opciones, el personal atento a tus necesidades y te resuelven desde la renta de un carro, hasta la realizacion de una excursion, y en mi caso, me ayudaron a encontrar mi camara que olvide en un tour y me ayudaron a traer de regreso a mi hotel, MAS QUE AGRADECIDA, sin costo y con mucha amabilidad 02 September 2014
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