Rated 3.6 out of 5 by 295
Rated 4.0 out of 5.0 by FleuretteDesChamps Great location, average room
The location was great, close to the Carlton cinema and the former Maple Leaf Garden which is now a fantastic Lowblaws/Joe Fresh. The mini fridge was convenient to keep some fresh fruits for the morning.
The lobby was nice and the personnel pleasant. However, the room I stayed in had a very bleak view, squished between two building. The room itself was clean, modern and comfortable. No bathtub, just a modern shower. There was no place to sit other than at the desk, the room could have used a comfortable seat for reading.
The placement of the bed was really strange: it faced the entrance door, so all night I was annoyed with the light and the noise coming from the corridor. There were no towels at the pool and we had to go through a very cool corridor to get there, so we turned back and did not go for a swim.
The internet was free and uncomplicated to work out, which is great.
09 December 2013
Rated 4.0 out of 5.0 by twobefunie great service
We only stayed the night but the location is great-very close to the Eaton Centre - walking distance. the staff were very accommodating, helpful and they let us in our room early-which was nice.
05 December 2013
Rated 5.0 out of 5.0 by Pleasedcustomer1 Very Considerate
When I booked this hotel, I asked for a city view room because it was my husband and I's anniversary. Well, we got that and more. While checking in, the receptionist noticed it was our anniversary and upgraded our room for us! The rooms are small because we were in Toronto, but thats the norm there. Although small, it was comfortable and beautiful. The hotel staff were ALL great and wonderful. They were plesant and ready to help. This made our 3rd anniversary trip memorable and we really appreciate the staff, room and overall experience at this hotel!
03 December 2013
Rated 5.0 out of 5.0 by MikeMountain Another comfortable stay
I stay for a couple of nights every second week. Service is always top notch from the team, including the restaurant and room service. Nice to have Starbucks on the main level. Rooms pretty small but bed always comfortable and the room is always clean and well kept. Location is terrific of course, in the middle of downtown TO with subway up the block, lots of taxis around the clock, the huge Loblaws and liquor store next door etc. I will keep going back!
01 December 2013
Rated 3.0 out of 5.0 by Smoki Comfortable and quiet - good location
Room was well suited for my one night stay in Toronto - the only issue I had was the TV was disabled for watching any movies you would pay for. A call was made to the front desk but as it was late in the evening, no one came.
Good location for the course I was attending - downtown Toronto.
29 November 2013
Rated 4.0 out of 5.0 by ivan25 great location
Beside the good quality of the hotel ( room , breakfast, hotel staff )
it was really a good surprise to be close to almost all the places
where I was looking for , also good for my Toronto friends when
they were coming to pick me up .
Only one small bad point : the frigo into the room was a little
to much noisy.
28 November 2013
Rated 2.0 out of 5.0 by M50000 Acceptable but Not Great
Staff were great at getting me into a room early, but the actual room was tiny with almost no natural light. Definitely disappointed.
Also $40 for a day and a bit of parking seems excessive.
27 November 2013
Rated 5.0 out of 5.0 by Jellicoe Perfect room and staff, thanks Jenny
I'm a helicopter pilot from Laval, Montreal, was in business trip from 20 to 23 living in room 808 of this hotel on 30 Carlton St. It was a emergency booking when my flight was delayed and I was actually first time in Toronto.
Thanks for your reception staff Jenny, a Chinese lady She is so kindness with patience with all my questions on these days, which made me feel I was in my hometown. Also other service staff were so nice.
I will definitely choose to stay at Holiday Inn, 30 Carlton St. next time for sure. WIth my family and crews.
26 November 2013