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Rated 3.9 out of 5 by 260 reviewers.
Rated 3.0 out of 5.0 by Average stay, Bar food not up to scratch I've stayed in a few holiday inn's including express and this one seems average overall. It was clean and presentable and there were no major problems during my stay. The Bar food quality however wasn't acceptable. I will be eating at the neighboring pub next time. all in all a very average stay but I guess value for money. 26 October 2014
Rated 4.0 out of 5.0 by NEC Birmingham Accomodation This hotel is OK to stay at if visiting the NEC. But make sure that you are not given a room overlooking their delivery yard, because you will not need a requested alarm call for the morning, you will get one from the wagons reversing horns below your room 25 October 2014
Rated 4.0 out of 5.0 by Excellent Cleanliness. We recently stayed over night whilst attending the Motor Home & Caravan show at the NEC and wanted to commend your reception staff and especially housekeeping staff for such a clean room and bathroom. The cleanliness throughout was very good. It was a shame though that it seemed breakfast proved a problem for lack of staff to clean away tables as this lead to lack of cutlery at a very busy time. We waited for clean cutlery before collecting our food which other guests did not so of course their food got cold as it was a long wait. It would be good if this could be addressed as apart from this it was a lovely stay. 21 October 2014
Rated 4.0 out of 5.0 by clean and comfortable ideal for nec great hotel ideal for nec nice pub next door breakfast could of been better but it was alright 21 October 2014
Rated 3.0 out of 5.0 by Great location for NEC Great location Not so great breakfast choice - stayed for 6 nights and had the same fake scrambled eggs, sausages and beans offered every morning. Internet wifi excellent and able to connect throughout the hotel. Hotel room clean but shower and toilet very old 20 October 2014
Rated 5.0 out of 5.0 by everything was exellent the stay was really comfortable and great area for work. 14 October 2014
Rated 1.0 out of 5.0 by Terrible!!! This hotel is terrible. I am a regular Holiday Inn guest and this Hotel would be better shut down. As a platinum member they checked me in pretty quick. However, when I arrived in my room they 'accidentally' made the sofa also - even though I stayed by myself. The bathroom was very noisy with a fan that obviously had seen better days!!! The shower and bathroom itself was also very old, and in need of a good scrub. The following morning I realised there was no iron and ironing board (I am staying here for BUSINESS and need to look smart!) so I rang to ask if they could send the items up. I was told that they had none and they had an ironing room downstairs. So I had to head downstairs in an un-ironed shirt. Upon arriving at the 'room' it was a meeting room with two irons and ironing boards set up. It was the cheapest and nastiest irons I have ever used in my life?! Why cannot they provide decent steam irons?!!? The covers on the boards were nasty and dirty - I was scared that I would get the dirt ON MY WHITE SHIRT!!! When I arrived at breakfast it was as if locusts have just been. There was NOTHING left and when I asked them for cutlery, they said that it was too close to the finish for breakfast to put anything fresh out- REALLY!!! They only thing I am sorry about is not taking pictures of all the issues and posting it on social media to all my 20k followers!!! What a disappointment....!!!! 10 October 2014
Rated 3.0 out of 5.0 by Parking cahrges ? Just received a £60 parking fine for staying at this hotel 10 October 2014
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