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Rated 3.9 out of 5 by 236 reviewers.
Rated 5.0 out of 5.0 by Great value, clean and smart, friendly staff Stayed there for a 3 day convention, staff couldn't do enough for us absolute pleasure to stay. Lovely selection for breakfast (tho did run out of some options toward the end of the Monday morning). Only downside was thin mattress on sofa bed but we asked for an extra quilt and slept on top of it which helped. Sofa bed really suits one person rather than two. Everything else was great. 03 September 2014
Rated 5.0 out of 5.0 by convention stay had a very good time all round staff were very helpful.and made it a good experence 03 September 2014
Rated 5.0 out of 5.0 by Great value Everything perfect. Mattress could be softer, thats all. 03 September 2014
Rated 4.0 out of 5.0 by HAPPY JW WEEKEND Great hotel, thank you for making us so welcome! Hope we come back your way next year. 29 August 2014
Rated 3.0 out of 5.0 by Food Staff were generally courteous and helpful. Breakfast was fine but the evening meal was expensive for what was on offer and surprisingly the cost for the meal for my 5 and 10 year old (who only had some chips and rice and a spoonful of curry) was the same as for an adult. It was only when I questioned this that the staff member at the till reduced the cost of the meal for the children. Beside this little annoyance, the hotel was fine for our purpose. 27 August 2014
Rated 4.0 out of 5.0 by Pleasant Birthday surprise & excellent staff We checked in and the staff accidentally booked us into a double as opposed to a family room. I highlighted that to the staff and that was changed immediately and when my son and I went to get the card key (I was offered to bring it up to us), my son was pleasantly surprised as there was a birthday card and a box of Thornton's chocolate waiting for him (He had mentioned that he has just turned into a teenager as the staff enquired about his big blue birthday badge). It's not often that happens in today's commercial world. Overall, the stay was nice and enjoyable in a clean friendly environment. The only negative would be the £7 charged for parking! 25 August 2014
Rated 5.0 out of 5.0 by Lovely thank you! We stayed for 3 days as we were attending a convention and I could not applaud this hotel and it's staff more. Very friendly staff, very clean and warm hotel and a great breakfast. Look forward to staying again soon. Thank you. 25 August 2014
Rated 5.0 out of 5.0 by Great location and excellent service Stayed here for IBSA Convention at the LG Arena for three nights. I booked three rooms and we had a wonderful time and stay. There were over 11,000 at the LG Arena so the hotel was full and Holiday Inn Expressed coped very well. The staff did not appear to be under pressure. Well done to all the staff and those behind the scene and the house keepers who we did not see but saw and benefitted from their hard work. WELL DONE Holiday Inn Express and Thank you! 25 August 2014
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