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Rated 3.9 out of 5 by 228 reviewers.
Rated 5.0 out of 5.0 by Good value with excellent service We stayed at this hotel on the nights of the 15th and 16th August 2014. Myself , wife and 6 year old grandson. Very good value with breakfast which is included in the price. Staff very professional and polite. Rooms very clean and WiFi was available with no fuss. The only moan I could have is the £7 a night charge for parking. £5 would be enough ! 20 August 2014
Rated 5.0 out of 5.0 by Holiday Inn Express NEC What a superb place to stay. We needed overnight accommodation for an early morning flight. The H I Express was ideal in every way. Staff were fantastic and nothing was too much trouble. Very early breakfast was great as we did not expect to have such a great choice so early in the morning. Would recommend without reservation and will certainly use this venue again. 18 August 2014
Rated 3.0 out of 5.0 by Rear rooms are quieter The location is apt for those wishing to visit the NEC or are travelling via the Midland's airport. The rooms are typical of a HI Express and as they have high traffic always look as though they could do with a paint touch up. The hotel has a limited choice of television channels so children will not be entertained. The adjacent pub, 'The Little Owl' serves a reasonable selection of keg ales. The food at the Owl is acceptable and reasonably priced apart from the 'side salad' as a lettuce leaf, one quarter of a tomato, two shavings of a section of cucumber and a sprinkling of diced onion did not meet expectations or the £2.50 price. The pub did not have muzak playing which is a definite plus. Returning to your room, ask for the top floor and at the rear for quietness, the lack of television channels will again disappoint leaving one wondering why the TV was not just tuned to the local DAB channels instead of a truncated selection. Whilst he parking is ample and secure, do check that the overnight cost is included in the room rate. 18 August 2014
Rated 4.0 out of 5.0 by rush time breakfast The question if the plates can be taken, while I was still eating gave me an unpleasant feeling. This happened every morning and gave me the impression I had to leave immediatly 17 August 2014
Rated 5.0 out of 5.0 by Sehr zufrieden Meine Freundinnen und ich kommen seit Jahren zum Festival of Quilts und sind immer in diesem Hotel abgestiegen. Die freundlichen, hilfsbereiten Mitarbeiter, die bequemen Betten und auch sonst alles rundherum machen den Aufenthalt jedes Mal zu einem besonderen Vergnügen. Wir werden dieses Hotel immer wieder buchen. 16 August 2014
Rated 4.0 out of 5.0 by Comfortable stay This is the second time I have stayed at this hotel whilst visiting the Festival of Quilts. Very comfy and good service. Good breakfast but feel there could be more variety given for the evening meal. Will be back again next year. 15 August 2014
Rated 5.0 out of 5.0 by Very clean, Friendly staff. Stayed for one night and PARKED CAR FOR A WEEK WHILE ON HOLIDAY, eXTREMELY GOOD STAY AND EXCELLENT VALUE FOR THE MONEY. 11 August 2014
Rated 1.0 out of 5.0 by Rubbish hotel - dont waste your money Rooms and bar area / restaurant were dirty. Staff unhelpful and rude. The 'breakfast' we had paid for consisted only of cold beans and burnt sausages as 'nothing else was available' and all coffee/juice machines etc were broken. Staff attitude to this was 'not my problem'. Go to another hotel, dont waste your time with this one. 11 August 2014
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