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Rated 4.3 out of 5 by 280 reviewers.
Rated 5.0 out of 5.0 by efficient and good value The rooms had everything we needed. The staff was courteous and efficient. 19 December 2014
Rated 4.0 out of 5.0 by No comments Ok just did a park and fly got in late and left early 17 December 2014
Rated 5.0 out of 5.0 by Excellent hotel! The staff was attentive. The room was comfortable and quiet. The breakfast was superb! 17 December 2014
Rated 5.0 out of 5.0 by Staff support The morning staff was so helpful in arranging a lift to the convention center after your scheduled times. THen the afternoon staff was helpful in letting me enter the business center, arrange for trip to airport on a late Friday afternoon. Excellent customer service and I would recommend this hotel to everyone coming to Boston... 16 December 2014
Rated 3.0 out of 5.0 by Second Tier Service I had difficulty getting into my room, the key card didn't work. So they gave me a different key card that worked. Next day the same thing, they sent a technician with the "black box", great, except they didn't fix it so the same thing happened again and I was late for a business appointment. The faucet in the bathtub leaked. 16 December 2014
Rated 5.0 out of 5.0 by Easy travel to the Airport! This hotel is an older building but very clean. The staff is friendly and always helpful with any questions you may have. The beds are not the most comfortable but sheets and pillows are always clean. It is a great stay over for those flying out of Logan early in the morning - the shuttle runs on time and easy very easy to catch. I highly recommend this hotel for business travelers!! 15 December 2014
Rated 4.0 out of 5.0 by Good Value, Tricky location Good value, clean, comfortable room with free breakfast. My phone GPS gave me bad directions!!! 13 December 2014
Rated 5.0 out of 5.0 by ACCOMMODATIONS, FREE PARKING AND INCLUDED BREAKFAST! We stayed for 3 nights and actually booked a 2nd room for our travelling companion as we were attending a family wedding in Back Bay. Our accommdations were awesome. We were on the 6th floor. The rooms were clean, quiet and the staff did an excellent job and were very friendly. The rooms also included a fridge, microwave and coffee maker. Our companion traveller was so happy with our choice of accommodations. She was so pleased with the price and the fact that breakfast was included. The breakfast bar had hot and cold cereals, pancakes sausage, eggs, yogurt, a variety of breads, buns, bagels, juices, coffee and tea and fruit. There was no shortage of food and staff kept the dining area neat and tidy. Fresh cookies were served at 6 pm. The coffee bar was open 24 hours. The only problem we had was finding the entrance. It was dark when we arrived and we didn't travel far enough along Boston Street. The good news was that we could see the building .. just couldn't get to it. We did not use the service but they had a shuttle service to different areas. Parking in downtown Boston was very expensive ! Would definitely stay here if we were going to Boston again.! 12 December 2014
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