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Rated 4.2 out of 5 by 188 reviewers.
Rated 5.0 out of 5.0 by good location and good people front desk person was a great help, friendly and very busy and shuttle driver at pickup was great! 13 August 2014
Rated 4.0 out of 5.0 by Wonderful Customer Service We had a wonderful lady check us in and provide lots of helpful information about traveling in Boston. 12 August 2014
Rated 4.0 out of 5.0 by Decent location This hotel is OK because of its central location in Boston. The place is clean but needs to be brought up to today`s standards ie. bathrooms, breakfast area. 10 August 2014
Rated 5.0 out of 5.0 by Very Pleasant Stay We stayed 2 nights at the HI Express - Boston and were very pleased with the facility. The proximity to the freeway is largely not a problem with only occasional truck noise making it into the room. The facility is well run by a very attentive and competent staff. Check-in was a breeze. The front-desk host had us on our way to our room in no time and was quick with information regarding their shuttle and using the subway. The room itself was clean with everything working as it should. The bathroom was a typical bathroom with nothing noteworthy but on the positive side, no complaints either. It was very clean. Overall, the stay was very good. One big positive was how quiet the room was. Aside from the occasional muted truck or motorcycle on the freeway, I heard nothing else from outside the room. A HUGE plus for anyone annoyed by slamming doors (there were none) or loud neighbors (didn't hear them). Would I stay here again? Yes. 09 August 2014
Rated 5.0 out of 5.0 by Guter Service Der Service war gut und freundlich. Die Klimaanlage liess zu wünschen übrig 09 August 2014
Rated 4.0 out of 5.0 by Good hotel near the city This was a good quality hotel close to the City of Boston. Staff was friendly and the room was up to date and clean. I did not have any issues during my stay. The rate was a little higher than expected for a HIE property. 08 August 2014
Rated 4.0 out of 5.0 by Surprise Surprise! Thought I was just getting a bed and a stale breakfast. Was I ever wrong. Top notch service from arrival to departure. Shuttle service to and from airport was excellent as drivers knew where they were going and how long it was going to take - right to the minute. Also gave us wonderful tips and recommendations for public transportation in the city as well as what was going on that weekend. Upon arrival at the hotel we were greeted by a wonderful woman at the front desk that answered every question we threw her way. We were very early but she invited us to enjoy the free breakfast and offered to stow our luggage until our room opened up. She made a call to service staff and our room was ready before we finished breakfast - at 9 am! Our room itself was standard - nothing fancy. However, the bed was very comfortable and the pillows were the best I've ever had in a hotel. Slept peacefully - no kids running the hallways. Great stay - will do so again! Thanks!!!! 06 August 2014
Rated 5.0 out of 5.0 by Park Sleep Fly I love the idea of parking, sleeping and especially if you must be at the airport in the middle of the night (4:00) there is a shuttle to take you there. Also of the other hotels I checked they stopped picking up at the airport at midnight....well my plane was late by 30 mins and the HIE sent their shuttle to pick us up right away! We loved this tremendously since it was late and we were able to get home without waiting long. 02 August 2014
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