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Rated 4.5 out of 5 by 324 reviewers.
Rated 5.0 out of 5.0 by Good Value with Clean Rooms Room was exceptionally clean and the bed was very comfortable. Excellent relations with hotel's staff. Only negatives: Hard to maintain initial WiFi service with my I Pad. Could never connect my smart phone with this same service. Breakfast food was not the greatest--turkey sausage had unusual flavors and the sweet rolls were way too sweet for an adult's taste. June 24, 2015
Rated 4.0 out of 5.0 by Good Hotel: Good Location The locations of the hotel was good for us as it's about 5 minutes walk from the NJ transit bus stop that goes right into Port Authority (Mid town Manhattan). The area is pretty quiet and secure with ample hotel parking. The common areas are clean and comfortable for this standard of hotels. I've been to other Holiday Inns that were not as clean. The pool and fitness center was a bit small. Rooms are pretty clean and house keeping does a good job. The one problem I had was from the inconsiderate guests above us who had their kids running and jumping from one end of the room to the other until after 12 AM. They continued to do it even after I had the hotel advise them there that guests were below them. I think it's disrespectful and rude. Even though a little small, the breakfast area was clean, tidy and up to date. It's right by the windows so you get a view of the outside while you dine. The staff was very good and attentive to our needs. Maybe it's a NY, NJ thing, but I'd just just suggest that they smile more. They were really pleasant to talk with and helpful. June 24, 2015
Rated 4.0 out of 5.0 by comfortable and freindly at one point the coffee was all gone. i loved that they had coffee in the lobby and was disappointed. with out a second thought the staff stopped what he was doing and made fresh coffee. June 24, 2015
Rated 5.0 out of 5.0 by 快適なベッドと親切なスタッフ 他のホテルと比較して、ベットが快適であった。 またスタッフが英語が苦手な私でも親切丁寧に説明をしてもらった。 June 24, 2015
Rated 4.0 out of 5.0 by Business stay for a low maintenance guy I stay here often and the desk staff is very friendly (and pretty!). I just need a clean quiet room with a good shower and fast internet speed and usually this hotel delivers (sometimes my rooms have weak wireless connections but most times its OK). June 21, 2015
Rated 4.0 out of 5.0 by Average stay better than Georgetown HI. Good Breakfast. Average bed comfort. Parents on floor thought the hallway was the children's playground (little noisy at times). Staff was friendly. Parking in front - safe. June 21, 2015
Rated 5.0 out of 5.0 by Our Stay Was Excellent The stay was enjoyable and the staff friendly and personable. I do wish that the pillows that are described as firm were more firm and that more of them were available.We have family in the area and will stay at this hotel again. June 19, 2015
Rated 5.0 out of 5.0 by Professional staff and comfortable rooms. My room was very clean; the front desk personnel attentive and the cleaning staff very efficient. My only problem was the daily letter of almost insisting that they be allowed to enter to clean the room. If after the third day of not allowing the cleaning staff to enter they inform you that they have the right to enter and clean. I'm not a messy person, actually very neat when I travel so I do not need my room or bed to be made up. But all in all the room was very satisfactory. Enjoyed the daily newspaper slipped under the door. June 18, 2015
  • 2015-06-30T10:31:54.459-05:00
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