Rated 4.2 out of 5 by 137
Rated 4.0 out of 5.0 by Forstaller A Good Hotel for Overnight Stay
Friendly and courteous staff, clean and comfortable rooms providing reasonable value for money if you just need a bed for the night. My only suggestion is to eat out for the evening meal.
26 January 2015
Rated 2.0 out of 5.0 by auldreekie1 room was cold
room was cold on arrival and continued to be throughout our winter stay
room 4 was next to a pump room and heard all clicking
24 January 2015
Rated 5.0 out of 5.0 by Scarey59 Night out
Stayed here for one night to meet up with some friends. The room was very comfortable and spacious. The bar staff and reception staff were very amenable and helpful.
21 January 2015
Rated 5.0 out of 5.0 by giraffe1 Excellent stay
Staff very relaxed, friendly, courteous and helpful. Room and beds very comfortable. Great choice of breakfst and drinks. Spotlessly clean throughout. My kids wanted to take their bed home with them!
I always stay here when back in the area and will continue to do so!
20 January 2015
Rated 4.0 out of 5.0 by ladylovestravel Brilliant Value
We stayed overnight after a birthday party, hotel was absolutely fine. Clean, comfortable (although mattress was softer than we are used to it was ok for one night) Hubby felt room was cold, but I thought it was fine.
Breakfast was a bonus, lady who did breakfast service was very efficient and friendly, as were desk staff.
We usually stay in Holiday Inn, first time at an Express and was impressed- will definitely use again.Thank you.
19 January 2015
Rated 5.0 out of 5.0 by bigdoog123 Excellent quality, low price and good location
I use the Holiday Inn Express, Dunfermline frequently and always find the staff and the standard of the hotel facilities to be excellent. This is a budget hotel which offers a high quality service. It's good location in Fife is ideal to to visit the surrounding area and not too far from Edinburgh. I am always made to feel most welcome and treat it like a home from home (without the need to cook, tidy or wash the dishes!). I'll be back many more times.
12 January 2015
Rated 3.0 out of 5.0 by insulted-middle-class 3 night stay sheets were not changed once!
we stayed over new years eve for 3 nights, when we checked in we were not given the "free wifi" this is something we had to ask for the next evening, we were also only given 1 room key not sure if this is standard at holiday inn express but everywhere else give 1 to each person! on day one our room was not cleaned, we had to ask reception for towels a loo roll, so the next day my wife made sure she asked for this to happen on day two, the bed was made and new towels issued but when we lifted the quilt sheet the bottom sheet had not even been tucked in under the mattress and was all ruffled and exposing the mattress...........cleaner needs more training on how to do the job. was not aware that the hotel is pet friendly was not overjoyed to see dogs in the lounge area and on the third day there were muddy paw prints from the front door to the lift.
on one of the days I was stood outside smoking by the front door and it was quite windy all of a sudden one of the hotel staff came running out and asked me if I had been tampering with the fire door as the fire alarm was going off....I found this issue very offensive as I come from a class of society that would not dream of behaving in such a manner.
The free wifi was poor in signal strength and was unable to power itv player had to make my mobile a personal hotspot to power my ipad. reception staff were always friendly and happy to help. room was good size had everything you need at the end of the day it is what it says on the tin but no excuse for poor or no cleaning. Good access to Edinburgh and Glasgow easy to find convenient location and prices are better value than Edinburgh central.
We would stay here again a was good value but may have to give the cleaner lessons!;)
good breakfast plenty of choice only negative orange juice too cheap tastes horrible and we were served burnt pain ou chocolate on day three! other than that plenty of choice all fresh and tasty!
07 January 2015