Rated 4.4 out of 5 by 203
Rated 5.0 out of 5.0 by Hove Traveller Totally amazing stay
We loved this Holiday Inn Express - it far exceeded expectations based on other HI Express hotels we've stayed in before and indeed it's bigger sister brand, the Holiday Inn. In fact, we stayed for two nights at a Holiday Inn (not Express) in Harrogate for the two nights following this one and we just couldn't begin to compare - this hotel in Leigh was much, much better. Staff were friendler, food was better, breakfast for free (rather than £15 pp per day at HI), the heating worked (it didn't in a chilly Harrogate when it was minus degrees outside) and the common areas were amazingly attended and classy.
November 26, 2015
Rated 3.0 out of 5.0 by meanqueen Nice room but noisy
The main reception area is very nice with lovely décor and fittings etc. Our room was spacious and well presented.
However our room was very cold on arrival. The heating had been switched off. The noise from the traffic outside could be heard, it felt like a window was open it was that noisy, but the windows were closed.
One of the bedside tables hadn't been cleaned, it had 3 ring marks from drinks that hadn't been wiped off.
Breakfast was disappointing as there wasn't much left when we arrived downstairs at 9.45 (breakfast was till 10.30) no member of staff greeted us but as our first time in a holiday inn we didn't know if this was normal or not. The coffee was totally undrinkable as was the orange juice which was basically orange coloured water with no taste of orange at all. Coffee was more than just weak coffee it had no taste of coffee whatsoever. Just milk and water. When we complained we were told no one else has EVER complained about the coffee and juice before! We only saw one member of staff in the breakfast area and we asked her if we could have some scrambled eggs as there were none. She said yes, went to get some, came back a couple of minutes later but without the eggs, looked at us both standing there and went back to get them. Lack of choice in cooked items-only 3 things. Sausages, eggs, beans.
November 25, 2015
Rated 5.0 out of 5.0 by Lady_K Holiday inn - Leigh - 15/16th Nov 2015
Great stay, incredibly friendly staff, great customer service, clean and tidy room, comfortable bed. Only thing I could find that was slightly negative was NO BACON at breakfast!!!! Other than that, I would recommend this hotel to people visiting the area and would return here if the need arose.
November 20, 2015