Rated 4.3 out of 5 by 256
Rated 5.0 out of 5.0 by AnneNCSO Excellent, helpful staff
We stayed a week at Christmas 2013, needing 2 rooms for us and our children, so we wanted a convenient location at an affordable price. This more than fit the requirements. It was a 10 minute walk to the Tube, a 30 minute walk to Westminster Abbey & Parliament.
The rooms aren't huge, but sufficient. The beds are comfortable, water pressure is great. My only complaint about the room is that the lights are pretty dim, making it difficult to read if your eyes aren't great (like mine).
The staff was fabulous -- very friendly and helpful every step of the way. Breakfast was very good.
We would definitely stay here again. We stayed here for a couple of nights 4 months ago, too. Highly recommended!
30 December 2013
Rated 3.0 out of 5.0 by ballatom Nice staff, nice room, horrendous night
The hotel is very well situated, within walking distance of St Paul and Tower Bridge.
The staff is very nice and the rooms are fair for the price, taking into account that you are in London.
Everything went fine until 2 or 3 AM when the heating started making as much noice as an alarm clock. After I opened the valve, let the heater warm up and become silent again to finally close the valve, we could fall again into sleep... till it did it again. Eventually, at the 3rd episode, I went to the desk at 4:30 to get another room where we finished the night. In the morning, our kids that were staying in another room on the same floor told us that their heating had been noisy too during the night, though not as much as ours.
As I said, nice location, nice staff, bad night. If you go there, make sure the heating problem has been fixed !
25 December 2013
Rated 4.0 out of 5.0 by sachinshah11 Co-operative and helpful staff
The overall expierence of staying at the hotel was very good,the staff was very co-operative. The room was very clean and cosy.
It was very clean. Inspite of being a pure vegetarian we could enjoy a nice stomach full breakfast. And in every way a fulfilling experience.
23 December 2013
Rated 4.0 out of 5.0 by Lenee HI Southwark
We only stayed for one night but the hotel was clean and facilities were good, breakfast was good too. The only problem was the noise in the morning from the construction site next door which started at 8am! We did mention it on checking out as we were asked how our stay was, apparently they had been asked not to start works until 10 am at weekends but obviously didn't take much notice.
17 December 2013
Rated 4.0 out of 5.0 by Michaelinbanbury Good Location, Hotel Bright and welcoming.
Stayed here the night before going on Eurostar to Christmas Market in Brussels. If you stay here you must go to Borough Market by London Bridge, for the pubs, restaurants & People watching. different nights of the week have different produce on display in the centre. Eat at Bills or the main Clink St Restaurant.
17 December 2013
Rated 5.0 out of 5.0 by midsmark Excellent Stay - again
Hotel only a 10 min walk from Southwark Underground and 5 mins from Bankside.
Hotel staff are excellent and room was very clean and nicely furnished.
Would stay again
15 December 2013
Rated 4.0 out of 5.0 by Sueda Clean,comfy beds and friendly staff.
This was an ideal location for our overnight stay. The staff were helpful and friendly. The room was clean, the shower hot and the beds comfy.
07 December 2013
Rated 5.0 out of 5.0 by Josh67 Nice hotel, comfy bed and awesome shower!
Very nice hotel within easy walking distance of a tube station. Friendly staff, very welcoming. Room very nice, good TV service, lovely powerful shower.
Only downside for me was no bacon at breakfast. The free breakfast is very good, nice choice of cereal, muffins, pastries, toast and hot food.
Will stay there again.
07 December 2013
Rated 5.0 out of 5.0 by Jayne1106 Great location, family friendly and affordable!
Just spent a long weekend at this hotel with my 12 year old son and 20 year old daughter. Great location easy access to tube station and walking distance into the city centre. Room spacious and comfortable. Staff were extremely friendly and helpful even managef to find us some great savings off local attractions. The complementary breakfast was welcomed with such a great variety. No downsides at all to this hotel. We will definately be returning again and will recommend to friends. Great hotel, even better price!!
05 December 2013
Rated 4.0 out of 5.0 by OHIswe Great location !!
Found this hotel using Hotels.com which I used when looking at central hotels in London over a weekend.
This hotel have a perfect location , close to many London attractions (London Eye,O2, Picadilly etc) and good restaurants close by.
Comfortable beds, good breakfast and service.
I will return to this hotel when ever I will visit & stay in London !!
04 December 2013
Rated 4.0 out of 5.0 by Kunju Good service, comfortable stay
Good hotel. A bit to walk after late night shows and shopping
02 December 2013
Rated 1.0 out of 5.0 by AdieT CONSTRUCTION WORKS AT THE REAR OF THE HOTEL
This is a well located hotel, within walking distance of some of the major sights in central London. I stayed on business and arrived late - friendly staff, welcoming reception area and a clean and tidy room however, I woke at 6:30 to the most awful noise. The windows of the room were literally shaking. I complained to the staff and thankfully, Charlie the customer services manager was really apologetic and extremely helpful, pointing out that although it’s not the hotel’s fault, he was doing his best to manage the situation.
I recommend either a room in the front of the hotel or avoid for the time being until the work is finished.
29 November 2013
Rated 4.0 out of 5.0 by dreamingandscheming For one night only
Generally pleasant stay with rooms being very comfortable...beds good...the only downside was the so called free breakfast as I had to ask for replenishment of many items which had run out...This took far too long and a fair few people werent impressed . Dining area refurbishment very poor in my opinion ; bare walls floor and mostly plastic uncomfortable chairs . the previous decor was really nice...will not be returning...
27 November 2013
Rated 4.0 out of 5.0 by Gins Friendly and helpful staff
Hotel was in a convenient location, breakfast hours were great, staff was very accommodating to our requests for help in handling excess luggage. Computer access is lobby was helpful- only (minor) complain is lobby is cold due to door opening directly to outside.
25 November 2013
Rated 5.0 out of 5.0 by Dedney Very friendly and helpful staff
Front desk staff was very friendly and interested in helping us enjoy touring London during our time there.
22 November 2013
Rated 4.0 out of 5.0 by WelshWizard Excellent Staff
Service excellent, Staff were very keen to ensure we had a good stay. They catered for a gluten free breakfast. They were extremely pleasant and very friendly. We had booked four rooms and they ensured they were on the same floor.
17 November 2013
Rated 5.0 out of 5.0 by PollyP Remembrance Day and Lord Mayors show
We stayed for two nights at the holiday inn express in Southwark, we found the staff very welcoming friendly and helpful. It was easy getting around London as we were very near to at least two tube stations. I would have no hesitation in recommending this hotel to others and would certainly stay here again.
14 November 2013
Rated 5.0 out of 5.0 by Karajr3205 Excellent location and service
I stayed here with my 2 sons. One of whom has autism. We were made to feel extremely welcome from the minute we arrived. Staff are very friendly and keen to help with my questions about onward travel. Our room was very comfortable, with everything we needed. The shower was really good and spacious. Luggage room available, which I didn't need on this occasion, but would definitely be useful on future stays. Would definitely stay again and recommend to others
13 November 2013
Rated 4.0 out of 5.0 by lamery very good location and service
not only close to the underground, you can even walk to the main amenities in London.
staff nice & helpful
09 November 2013
Rated 5.0 out of 5.0 by Partist First rate customer service
We wanted a central London hotel, close to transport links, and with a car park. This hotel fulfilled all of those needs admirably, and surpassed our expectations in terms of the stay.
We arrived around midday, and headed to reception to check whether we could park our car, even though we couldn't check in. Reception staff were incredibly helpful, and even tried to contact housekeeping to see whether our room was ready yet, albeit to no avail. It wasn't, but we completed the check-in process, short of checking in, then!
The car park is bijou, but there were plenty of spaces whenever we went to it, during the course of the weekend. At a cost of £22 per day, it wasn't cheap, but it was secure. Taking into account the cost of driving three of us + parking against train fares for the three of us, it still worked out as a saving.
Word of warning: the lift is very slow, and it arrived in the car park in the basement three times in succession full of guests, meaning that we waited about 15 minutes for the lift! There is no other pedestrian exit from the car park, and no stairs accessible from there.
Our room was a good size family room, with two doubles, the second being a comfortable sofa-bed. It was quiet, in spite of over-looking the street, and provided a glimpse of St Paul's Cathedral, if you knew where to look! The room was clean, and the beds comfortable, affording a good night's sleep for all.
Breakfast was the usual Holiday inn Express fare, and was much enjoyed.
The hotel was ideally situated for our purposes, being a ten minute walk away from Waterloo Station, London Bridge Underground, and Blackfriars (even closer to Blackfriars Overground). We also walked to St Paul's Cathedral in about twenty minutes, and could see the London Eye from Blackfriars Bridge. Although we didn't use, the road outside the hotel is a bus route, including a direct bus to the West End.
I would have no hesitation in staying here, either for business or, as in this instance, for leisure with family.
05 November 2013
Rated 5.0 out of 5.0 by Luisma52 Excelent experience
I have siente a very good time at Southwark.
The staff...THE BEST
23 October 2013
Rated 5.0 out of 5.0 by Stuart62 Stuart and Carol.Markfield.Leicestershire
The main purpose of our visit to London was to see a play at the globe theatre.Our stay at the hotel made this a perfect weekend.Only a few minutes walk away.Hotel clean and comfortable.Staff very friendly and helpful.The rest of London of course is also within very easy reach.Would recommend.
16 October 2013
Rated 5.0 out of 5.0 by JennyJ Comfortable Beds but small room
My daughter and I enjoyed our week in London. We always stay at Holiday Inn Express whenever we travel. This was our first time to stay at one outside the U.S. Our room was clean but very small. We thought we would get queen size beds but we got twin beds. The beds were comfortable but small. Also there was no microwave or refrigerator or clock in the room. We appreciate the good breakfast each morning and were glad to have some choices that were gluten free like eggs, fruit and yogurt. The staff was always friendly and helpful. We were glad that the hotel was in an area that was fairly quiet at night and it was close to the tube. We enjoyed using the tube each day to take us to the places we wanted to see in London. We were glad to find out that we were just a couple blocks away from "Leon," a very good restaurant that serves healthy gluten free food. We were also close to a nice grocery store where we bought snack foods.
10 October 2013
Rated 5.0 out of 5.0 by Keny1946 Great Staff
My first time in London, the staff was so helpful in my stay
and also information about travel and site seeing.
Thank you Charlie and staff.
06 October 2013
Rated 5.0 out of 5.0 by curmudgeon Really great stay
Our room was ample in space and nicely furnished. The breakfast items were plentiful and complete. The staff overall was really friendly and helpful. We would stay here again as a first choice.
04 October 2013
Rated 5.0 out of 5.0 by Chairless Good beds
Expected little more cold choice for breakfast-no cold meat as in some Expresses but couldn't fault rest of hote
Why doesn't a second chair get provided in rooms,I get a bit fed up sitting on bed all the time! This is a comment for all hotels in chain, not just recent visit.n
04 October 2013
Rated 5.0 out of 5.0 by JenkinsFamily What a fantastic stay
We cannot say enough about the friendliness and helpfulness of the staff. They were absolutely fantastic, and made our first stay in London far more comfortable than it would have otherwise been. Highly recommended!
02 October 2013
Rated 5.0 out of 5.0 by HnJB London Tourists
If you plan to visit London, like to walk, wish to explore the lower portion of London's Square Mile, then the Holiday Inn Express makes for a great launch point. Easy access to BlackFriars bridge and the southbank Thames riverwalk allows for one to travel by foot to Borough Market/Southwark cathedral on one end of the riverwalk, and to London Eye/Westminster Bridge/Parliament in the other direction. Across the BlackFriars bridge is the Tube station to all parts of London. Across the Millenium bridge and you are at St.Pauls and up to the London Museum. The Big Bus can be caught at Westminster Bridge or at the Embankment, all easy walks from the H.I.X.Southwark.
Room accommodations are comfortable, air conditioned/heated, and perfect if you plan to be out most of the day and need a place to shower and get a good night's rest. Enjoy London and the H.I.X Southwark!
01 October 2013
Rated 5.0 out of 5.0 by PurpleQueen1 Excellent Accomodation at extremely reasonable prices
Staff more than welcoming, very helpful, caring & had impeccable manners.
Hotel extremely clean. Rooms good size. Great disabled facilities in room. Hair dryer and tea/coffee facilities in room. Lots of places to hang/store clothes.
Lift was a little snug for me and my electric Powerchair.
Breakfast was fabulous, excellent choice of hot, continental, cereals, fruits, plus hot & cold drinks.
Computers for guests to use, free wifi in hotel. Would stay there again.
Only downside is that it's not closer to Westminster area. Fantastic value for money. Me, my husband & son shared a room and the staff were kind enough to ensure the bed for my son was comfortable.
Honestly can't fault the hotel. Our family were really impressed & pleasantly surprised with the style of the hotel.
25 September 2013
Rated 5.0 out of 5.0 by Dadstaxiservice Wanted to stay longer
Really enjoyed our stay here!
The reception staff were fantastic.
Our room was a good size, very clean and quiet. Our daughter loved her sofa bed.
Was able to park in the underground car park no problem (first come first served). Has space for about 8 cars or so. Extra £22 per night.
Great location close to the heart of London. 5 minute walk to Tate Modern. Good chinese restaurant across the road.
Breakfast good - could have been hotter though, but plenty of it and included in the room price. Hot food included scrambled egg and sausages but no bacon.
2 Mac computers in dining area for free internet access.
Will definitely go back.
20 September 2013