Rated 4.4 out of 5 by 215
Rated 3.0 out of 5.0 by Ben H 54 Nickel and Dime
My wife and I stayed here for three nights well on vacation in London; the hotel is nice good size and has a great breakfast. However when it came time to check out we were changed 7£ for making a 14 min local call to book a cab to the airport the next morning.
First hotel I have ever been changed in to make a local call and very disappointed that the charge was more than I would have paid if we used our Canadian cell phones. When I ask about this at checkout we were informed that was the rate we agreed to.
Overall it’s a shame as we had been staying at IHG hotels for over 2 weeks prior in various locations throughout Europe and this was the only one that ever nickel and dimed us for services.
24 July 2014
Rated 5.0 out of 5.0 by TelC Great weekend
Stayed at the Holiday Inn Express Hammersmith for two nights, great location, good room, comfy bed, very clean, varied choice breakfast, very pleasant staff, great service, excellent value for money.
24 July 2014
Rated 4.0 out of 5.0 by blooderich Perfect place to drop your bags and go
The rooms was clean and we found the hotel staff extremely attentive. The rooms were exactly what you would expect--clean and big enough to fit our stuff. There was plenty of variety for breakfast for the entire family and ate there every morning of our stay. It was the perfect place for us to be able to unload our luggage and go out and see the city then come home for a good nights sleep.
22 July 2014
Rated 5.0 out of 5.0 by Swompster Overall stay
Many thanks to the staff
We only stayed for one night but everything was fantastic
will defiantly visit again
22 July 2014
Rated 5.0 out of 5.0 by US travelers Great stay in London
Comfortable room (small by US standards but very adequate, especially for London); very nice breakfast choices, staff was exceptional. We chose this location because of closeness to Heathrow - we took the Picadilly line to/from the airport and didn't have to buy an expensive ticket on the Heathrow Express. The hotel is a 5 minute walk to Hammersmith tube station and we took the Picadilly line almost everywhere we wanted to go.
19 July 2014
Rated 5.0 out of 5.0 by Mary1977 Great service
Very enjoyable, friendly and efficient staff members. It is located very near the hammersmith tube station. There was a great choice with breakfast for the mornings.
17 July 2014
Rated 5.0 out of 5.0 by petite business lady Excellent service by friendly and efficient staff
I always feel welcome at this hotel. Staff remember my name and the room I prefer to stay in,which makes me feel relaxed and valued.
Every one of the staff is first class at their job,but particular mention must go to Umar,Kittie,and the rest of the reception team.
14 July 2014
Rated 4.0 out of 5.0 by Tamertontreaclemines2 Base for London
Last weekend was my fourth visit to this hotel.
Location is great for access to central London, Hammersmith is lively and has loads of places to eat out.
Staff are friendly and helpful.
13 July 2014