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Rated 4.4 out of 5 by 384 reviewers.
Rated 5.0 out of 5.0 by Great location, lovely hotel. We chose this hotel as It was nearest to Olympia for the Ideal Home Exibition, and we are so pleased we did! This is the best HIE we have stopped in, in the UK. My immediate thoughts were that this is a very well managed hotel, the staff are all very professional,efficient and very customer focussed, taking a pride in delivering great service in all departments. I was immediately acknowledged with a smile as I walked up to the reception desk to check in. The wifi and breakfast was explained, along with bar times etc. The breakfast staff met us every morning with a cheery smile and kept the area beautifully clean. I observed some lovely interactions between the team and hotel guests. Our room was kept beautifully clean, and although we never saw the room staff they magically appeared and did a very good job. Finally, I would like to mention Simon on the reception desk, we were greeted with a lovely smile and genuinely warm greeting as we passed through the lobby, he is doing a fantastic job on the desk, and genuinely seems to love his job and takes great pride in delivering a great customer experience. The management of this hotel have obviously spent time and effort with staff training and it shows. We will definitely stop at this hotel again, and will recommend it to our family and friends. 26 March 2015
Rated 4.0 out of 5.0 by Comfortable bed and great service. comfortable stay in a clean room, staff very friendly and helpfull 26 March 2015
Rated 5.0 out of 5.0 by Very convenient for West End and quality accomodation Have stayed at this hotel many times as it is handy for West End and all its amenities and so easy to get to and outside the congestion zone so easy to drive there and parking is good also at the hotel . Highly recommended. 25 March 2015
Rated 4.0 out of 5.0 by Comfortable and convienietly located All in all a good hotel, 2nd time of staying there 25 March 2015
Rated 5.0 out of 5.0 by Just Right For a Hotel that is close to Central London and is well managed .. This would be your ideal choice, and is easily within walking distance of The Apollo! 25 March 2015
Rated 5.0 out of 5.0 by Großartiger London Aufenthalt Alles Bestens. Zimmer war komfortabel, Bett war groß genug, es waren mehrere Polster vorhanden, es waren genügen Steckdosen und Handtücher vorhanden. 24 March 2015
Rated 4.0 out of 5.0 by handy location and easy stay the hotel is fine - it is a reasonable room - a decent bathroom and a comfortable bed. easy as that. 17 March 2015
Rated 3.0 out of 5.0 by 売店が便利 ホテル内に売店があったのは長旅で疲れているときには、便利と感じた。もう少し食糧の種類が多いとよいとなおよいと思う。 17 March 2015
  • 2015-03-28T10:09:05.475-05:00
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