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Rated 3.9 out of 5 by 135 reviewers.
Rated 3.0 out of 5.0 by Nice Express-style Hotel but a bit Isolated The comfort and quality of the room were exceptional for the price and I would stay here again. However, unless you're going to the Stadium or the adjacent Science Park I feel it is a bit isolated for central Oxford. But then again, you would pay a hefty price hike for that privilege. 30 October 2013
Rated 2.0 out of 5.0 by The worst Holiday Inn stay I've had the misfortune to pay for... First off let me state that on the whole, staff here were great. Nothing too much - profuse apologies offered that the drink dispense machine was dispensing luke warm bottles; a pint glass filled with ice from the bar at reception helped rectify this. Main issue was the room. Bed was a small double - even though i'd stated other half 6ft 5 on booking. Poorly put together, extremely creaky and VERY uncomfortable. Bathroom rather compact with a unique one door solution for containing both the toilet stall from the rest of the bathroom when in use and acting as main door to bathroom when not in use. Ok for space saving, but not so great if suffering from claustrophobia! Shower stall very basic with curtain to the front and not the usual glass door (due to space issue at a guess#, resulting in leakage to front when in use. Side of shower tray adjacent to toilet also appeared to be suffering from leak as when other half got up in the night to use the loo, came back to bed with very wet feet from pool of water surrounding toilet. Mentioned issue to cleaning lady in am en route to breakfast. Ah yes, breakfast. Other half deeply upset that bacon didn't appear to be on the menu - only other options appeared to be #powdered) scrambled egg, greasy cheap sausages and baked beans. What no bacon?? Well I didn't hear the end of it all weekend, so did register our surprise at lack of said pork product with reception, which didn't produce a satisfactory response - as far as other half concerned. Not so Full English aside, the fresh rolls and ample supply of milk and cornflakes kept this camper happy enough. Didn't try the juice as overheard one guest remarking on 'gloopy taste'...... Not a venue I shall choose to spend my hard earned splish splosh again. Good enough if you haven't already stayed in other Holiday Inn locations which have, in my experience, ticked pretty much every box. Sorry Oxford, not good enough I'm afraid. 28 October 2013
Rated 4.0 out of 5.0 by Was fit for our purpose Booked a triple room for me and my sisters to stay in whilst our mum was in hospital in oxford. Arrived at hotel about 9.30 -was disappointed to find there was no restaurant but hotel does have a good arrangement with local Chinese, Indian and pizza place to have takeaways delivered to guests. They even provide plates and cutlery for you to use. Staff were all very helpful. Room was basic but had everything we needed. We had a double bed and a bed settee in our room. Bed was comfortable but bed settee wasn't really suitable for adult. There were no hangers for clothes and only 2 cups for 3 adults -although we were given one when we asked at reception. Breakfast was a. Disappointment. No bacon - only sausages, scrambled eggs and beans- but there were a lot of croissants etc. orange juice was like orange coloured water-but rest was fine. Mums op cancelled last moment but we will be staying here again as it was close to hosp and suited our needs. 24 October 2013
Rated 4.0 out of 5.0 by Very good stay This is the second time I have stayed at this hotel. Room is good and as advertised, Free Wi Fi added since my last stay which is great. Breakfast OK. All told good value for money. 22 October 2013
Rated 5.0 out of 5.0 by Ideal location for our purpose We usually stay in Oxford at an older hotel, with no guarantee of a parking space. Our son has moved house and this hotel is in a good location to visit him. We were wary beforehand thinking it might be downmarket but we enjoyed the sociableness of a busy breakfast time. Breakfast was fine for us. We paid no more than we have done in the previous hotel. The room was pleasantly styled and the shower was excellent. We have joined the loyalty programme because we will stay there again. 17 October 2013
Rated 3.0 out of 5.0 by Fine for a stopover This hotel was clean and comfortable. We choose this hotel as it was the closest hotel to an early morning activity. The bed was comfortable, but the bedding was far too thin and the room was also very cold. Since we arrived late at night, we had no energy to call the (limited) staff downstairs for extra blankets. None the less, everything else was fine. 15 October 2013
Rated 2.0 out of 5.0 by Needs refreshing Décor is the old style, rooms & public areas need redecorating. Bed lumpy, duvet wafer thin. No Air con. Not up to the normal standards of the many Holiday Inn Express that I stay in every week. 06 October 2013
Rated 4.0 out of 5.0 by Just what we needed Overall very pleased with our stay. Breakfast choices are OK and met our needs. Not great transport links as the walk behind the stadium through as dark poorly lit area was a bit of a worry but we didn't have any trouble so I might be over reacting. To go to the local Frankie and Benny's felt better by walking across the front of the stadium rather than the rear which is dark and not very well lit. I only did this a couple of times but generally took my car to the local park and ride and used this to go to the city centre. They work very well. The hotel had maps and advice regarding the bus routes if you need them and they have a fixed fee deal with the local taxi firm. I enjoyed my stay and would use this hotel again. Not much local interest though but the local cinema / restaurant complex is nearby and not bad if you don't want to travel. WiFi was a bit hit and miss. 03 October 2013
Rated 4.0 out of 5.0 by Friendly and helpful staff. Stayed 6 nights in September. Although being some distance away from city centre, taxis were readily available at a fixed price of 10 pounds to and from the hotel. Enjoyed our stay. 24 September 2013
Rated 3.0 out of 5.0 by Feedback Unfriendly female front desk staff during a 4 night stay. Shampoo and body wash dispenser empty in shower and not replenished. 22 September 2013
Rated 2.0 out of 5.0 by Terrible bed Clean room, looked promising, pillows labelled soft and firm, so I thought all was well. However, the bed was so firm it was really uncomfortable, and felt unstable as seemed to be on castors. The soft pillow was anything but, at about 1 in the morning, I got out and slept on the sofa with a towel over me as there was no spare bedding. As every time my husband moved it felt like we were on a water bed. I did speak to one of the members of staff in the morning, who was actually very professional and listened to my feedback. He gave me a 30% discount on the room which was fair , but I would rather have had a decent nights sleep . 22 September 2013
Rated 5.0 out of 5.0 by Great Croissants Good place to stay away from Oxford City Centre. The best Hotel served croissants for breakfast although breakfast end time could be later than 09:30 21 September 2013
Rated 3.0 out of 5.0 by rooms We booked two rooms . On arrival we were allocated a room for a disabled person.We felt that the bathroom was therefore not of the style we would have liked. We would have liked to have been asked in advance if this would be acceptable. 19 September 2013
Rated 5.0 out of 5.0 by Great place to stay when in Oxford Staff so friendly and efficient.Relaxing Hotel.Stayed here before will do again. 12 September 2013
Rated 4.0 out of 5.0 by Clean and comfortable I found the hotel very clean and tidy, with staff very helpful. The room was spacious and comfortable too. I enjoyed my stay. 05 September 2013
Rated 3.0 out of 5.0 by Not what we expected We have stayed at Express by Holiday Inns in London and had much better experiences. For a start there was no air conditioning in the room, this is something we thought was standard. We booked a room with a sofa bed for 3 people, when we arrived at 12 o'clock (early I know) we were told the room was not ready as the bed had to be made. When we got back later to the hotel to check in officially we discovered that there were only 2 mugs, 2 towel sets and the sofa bed just had a sheet and a blanket, which incidentally was very uncomfortable. This was also un-made. Why no duvet? We did expect better service than this. For this reason we will not be recommending this hotel. 01 September 2013
Rated 5.0 out of 5.0 by Pleasant stay & excellent sevice We stayed for a night stopping off from visiting our friends in London and on the way from our wedding in Gretna Green. Check in was very quick and easy and the staff was very helpful and the room was clean and comfortable. Definitely great value for money. 01 September 2013
Rated 4.0 out of 5.0 by Value at Kassam My partner and I have stay at this hotel every time we visit Oxford. The rooms are comfortable and clean, with a tv and kettle which is always a bonus. Breakfast is more than ample, we never leave hungry. I would recommend a stay to anyone! 01 September 2013
Rated 5.0 out of 5.0 by Great time in Oxford Good value for money and great service. Will come back next year. 01 September 2013
Rated 3.0 out of 5.0 by Convenient and Comfortable We stayed for 2 nights over the August bank holiday. The rooms were comfortable and we were pleasantly surprised to find that a twin room really was just that; too often you get a double and a camp bed. However, the water pressure in the shower was so poor as to be virtually unusable; we reported this and were told that there had been a fault and the system had been reset to correct it but the situation didn't improve. The breakfast was very disappointing; not much choice and the food wasn't great either. The breakfast room was also very busy, we were lucky enough to get a table each morning but plenty of others weren't. 29 August 2013
Rated 3.0 out of 5.0 by Not a good stay, breakfast ok though! When we arrived around 2.30 pm we were able to check-in (half an hour early) We were surprised to see the bar full of men going to the football match next door and didn't think the hotel would allow people to drink in their bar if they weren't staying at the hotel, this made us not want to sit in the bar area for a drink after a long journey. The shower room had a couple of marks on the floor which looked like blood which was off-putting and the sink didn't seem to drain well as though it was blocked. I woke up during the night with backache which hasn't happened for a while; I put this down to an uncomfortable mattress and only having one pillow. The sofabed for my son was very lumpy and he knocked his shins on the metal frame a couple of times when getting into bed. In the morning it rained and there was this loud tapping noise outside our window, below was a metal roof that the rain was hitting; if it had rained during the night this noise would have kept us awake. The breakfast area got busy but it was fine, plenty of choice, plenty there. We didn't complain to staff about the room as we were only there for one night and didn't want to waste time moving rooms etc but if we'd have been there longer I would've have requested another cleaner room away from the metal roof outside and extra pillows. We are staying at another Holiday Inn this weekend near Alton Towers, hopefully this one will be better (fingers crossed!) 29 August 2013
Rated 5.0 out of 5.0 by Good modern motel Very good check-in service, nice room on ground floor, comfortable beds and quiet. Would stay again if going to that area. 26 August 2013
Rated 5.0 out of 5.0 by Excellent Hotel I would recommend this Holiday Inn Express for all types of travellers. It is comfortable, clean and the complimentary breakfast is well worth trying. There are a range of restaurants nearby in the Vue cinema complex. The staff could not be more helpful. Only thought on match nights probably a bit noisy. 23 August 2013
Rated 3.0 out of 5.0 room noisy my wife and I visited this hotel 16,8.13 for a two night stay, when I booked (26/2/13) I asked to have a quiet room they put us in room 17 on the ground floor this was an absolute disaster, there was a noise coming from the next room which sounded like an engine and it continued all through the night, we were unable to sleep, I complained to reception the following morning and asked them to come and listen to it, they sent a man from reception (Paolo) who agreed that it was a bad noise. they changed our room on the second night to a quiet room but it was not the type of room we booked. apart from this everything else was ok breakfast good reception staff good. our weekend was ruined as we were too tired to enjoy my grandaughter's wedding which was the reason for the stay at the hotel. 22 August 2013
Rated 4.0 out of 5.0 by busy at breakfast The area to collect your food is very small, although there are two places where you can get hot drinks everyone queues for the first one. Sadly there was no member of staff helping to reduce this jam. My advice is be first for breakfast. 19 August 2013
Rated 5.0 out of 5.0 by Good room at the end of the day It was so nice to see the hotel sign after a eventful journey . We both needed to relaxe and wind down . The service was has expected the room was comfortable and the staff very helpful in telling us about where to eat and other attractions near by . Would certainly stop hear again when in the area . We stopped at the Holiday Express to break our journey an miss the horrific traffic at Birmingham in the morning . Many thanks to all of the staff 18 August 2013
Rated 5.0 out of 5.0 by Lovely soft beds and pillows. Everything spotless A lovely friendly hotel especially a receptionist called Maria who was so helpful with instructions how to get to park and rides as our sat nav broken even printed out a map along with instructions she was lovely .if I have a fault could do with brighter light in bedroom couldn't read in evening with bed lights not bright enough. 17 August 2013
Rated 4.0 out of 5.0 by Great Great location! The room was very neat and clean. We enjoyed our stay :) 16 August 2013
Rated 3.0 out of 5.0 by Great value Clean spacious room with comfortable bed. Good shower! Reception staff very helpful. We enjoyed the free breakfast, although the room it was served in got a little cramped, and it could be better set out! We have stayed here twice, and would do so again, as very convenient for Oxford, and visiting friends and family, or for going to see Oxford United play. 16 August 2013
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