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Rated 4.2 out of 5 by 334 reviewers.
Rated 5.0 out of 5.0 by convenient location of hotel convenient for museum sites and shopping 15 October 2014
Rated 4.0 out of 5.0 by clean comfortable room this is primarily used for my business trips to Portsmouth. nice hotel, great location on gunwharf quays with loads of shops bars and restaurants. walking distance to naval base. disappointed at the breakfast service, staff seemed to find it hard to catch up with number of people staying. i had a great nights sleep though!! 15 October 2014
Rated 5.0 out of 5.0 by excellent position at Portsmouth excellent all-round hotel. you can visit many naval places with an All Attractions Ticket from Tourist office, which is excellent value and lasts for 12 months so you can use the water bus or go on harbour tours or visit Mary Rose Museum and many other places as often as you like. Hotel is so relaxing to return to and far better than having to return home same day. Staff are very considerate and treat one like friends. Every little thing catered for. 14 October 2014
Rated 2.0 out of 5.0 by Good location Very convenient location for Gunwharf, Portsmouth dockyard and the Isle of Wight. Room was not great as we over looked the railway and not onto the shopping centre and wharf, as we had hoped. Apparently its because we occupied a family room, so was quieter even though we had a teenager with us! The breakfast was very mediocre and a little disappointing - no bacon! Would I stay here again? Not likely. 12 October 2014
Rated 4.0 out of 5.0 by Good Hotel/Great location A good choice for central Portsmouth. Relatively expensive for the area but worth it - especially with excellent parking discount. Comfortable room for short term stays with an adequate buffet style breakfast. Very friendly and helpful staff. I would stay again if in the area. 10 October 2014
Rated 4.0 out of 5.0 by Just a little more effort at the breakfast bar would have earned 5th star. Overall an excellent stay, one I have made several times whilst in Pompey for a service event. The room was fine, and although some of the other guests were a bit too loud in the hallways at an unspeakable hour, that cannot be blamed on the hotel. My only real issue was with breakfast - the kitchen staff seemed unable to keep up with the number of guests dining during the morning, and kept running out of at least half of the items advertised on the breakfast buffet, to the point where I and many other patrons spent vastly more time waiting for the trays to be replenished than we ever did eating. A severe shortage of clean plates and cutlery also adversely affected what was otherwise a thoroughly tasty and satisfying breakfast. 09 October 2014
Rated 3.0 out of 5.0 by Let down by some details We have stayed here before and on each occasion there was a series of problems with the room, none of which seem to have been picked up and rectified by the housekeepers, e.g. faulty shower, jammed open window, non-functional TV remote, missing child cot despite twice checking before arrival that it should be installed. However, this hotel always seem busy and is ideally located for the amenities and tourist attractions in the area. In other aspects it functions well, only other detractioni is that outside noise at night on the weekend from revellers can be a little intrusive. 09 October 2014
Rated 5.0 out of 5.0 by Excellent Location and great hotel. All staff were very friendly and helpful, comfortable and clean rooms and a very nice breakfast with lots of choice. Highly recommend. 08 October 2014
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