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Rated 4.1 out of 5 by 374 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service We have stayed here many times and always feel the hotel comes up to our expectations. Beds are comfortable, room and bathroom are clean too. Access to the hotel was difficult the night we stopped over as there was no lift, but had access to help if we needed it. Ideal place to stay if you are shopping in Gun Wharf Quay or taking a trip on the various ferries in and out of Portsmouth.. 24 November 2014
Rated 5.0 out of 5.0 by A great hotel to stay in for shopping! Overall this is a very good hotel and ideally located for shopping with excellent parking. A kingsize bed would have made it 10/10!! 21 November 2014
Rated 4.0 out of 5.0 by Perfect location but too pricey Walking distance to many good restaurants and shopping areas. Watch out for car park charges each day before you leave as its embarrassing trying to pay at the gate. Prices swing wildly based so check before booking as it can be quite high for this style of hotel. (Taxi's can be cheaper). 21 November 2014
Rated 5.0 out of 5.0 by Fantastic room Room was really clean, bed and pillows very comfortable, most impressed. We slept very well. Bathroom very clean but could do with new bath sheets (not bath towels) as they were a bit worn. The view from our room was lovely. Staff very friendly and helpful. Excellent overall. But.... Hotel badly let down by breakfast, probably the worst experience I've ever had. No plates or cups, cooked breakfast was scrambled egg and beans. Even ran out of bread for toast. Dirty tables, carpets. Yuk! 19 November 2014
Rated 3.0 out of 5.0 Overall dissapointed The hotel is in a great location for shopping and leisure at Gunwalf but I was dissapointed by the stained carpets and overall tired apprearance of the hotel. The breakfast selection if you wanted a cooked breakfast was very poor sausages (only 2!) beans and scrambled eggs not really a full English breakfast. The staff very very friendly and I can't find anything bad to say about them but for the amount of money paid I was very dissapointed in the tired and shabby look of the room and corridors. I won't stay here again 19 November 2014
Rated 4.0 out of 5.0 by location and parking We had a wedding to attend at the Spinnaker Tower and the location of this hotel was perfect only a minutes walk , the service was excellent and the parking was free for 24hrs the variety of breakfast was excellent and just what you need after a good night out which was included in the price . 16 November 2014
Rated 4.0 out of 5.0 Good location and comfortable room Good location at Gunwharf Quays and comfortable room. Ideal place to stay if you're visiting the historic dockyard 14 November 2014
Rated 4.0 out of 5.0 by Mixed bag We booked 2 (childfree) nights away, one of the main objectives being to have a good rest and quality sleep (our 2 year old shares our bed every night and it is rare to get a full, comfortable, unbroken sleep). So, disappointed we were when our room firstly greeted us with an intense vibration and low rumble (we were only on the first floor and we cleverly picked a time when maintenance was being carried out. Then we discovered the mattress, sitting aloft a wooden board, was hard and very uncomfortable due to the pokey springs despite a topper). We both agreed we slept worse than at home. We me tioned this to staff who said they were being replaced. Unfortunately for us, not soon enough. However, the Gunwharf saved the day with its proximity and wonderful choice of restaurants and shops and we even got to a movie, the first time in over 4 years. We didn't come home fully refreshed but enjoyed ourselves nonetheless. 14 November 2014
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