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Rated 4.2 out of 5 by 316 reviewers.
Rated 2.0 out of 5.0 by Going Downhill Gunwharf Holiday Inn is the perfect location. The problem is, their reputation is built entirely on that. The room bathrooms were not clean, the carpets in the rooms and common areas were stained and ripping up, and the breakfast was terrible. On top of that, the breakfast plates and tableware were not clean. They hotel was full, and the staff didn't seem to be able to keep up. The staff is very helpful and friendly and, as mentioned, the location is second to none. For that reason, I have stayed at this location about 10 times. Each time is more disappointing, however, and I do not know if I will stay there again. 06 September 2014
Rated 2.0 out of 5.0 by Repeat visit Disappointing, felt that standards had gone down since we stayed there last 04 September 2014
Rated 3.0 out of 5.0 by Slightly more than adequate Anything that was good about this useful, efficient and convenient jumping off point for an early ferry to France was overshadowed (!!) by the filthy and stained carpet in room 102 - Yukk. (Management please note). At the equivalent price of two clean, charming, welcoming overnight stops in France and / or Spain, there's no excuse for this lazy, uncaring attitude to cleanliness. 01 September 2014
Rated 4.0 out of 5.0 by GOOD I have stayed here three times now and can not fault the staff. The carpets are the only thing I would comment on huge stains each room I have stayed in. The lift was out of order when we arrived which would not have been good for anyone disabled but a minor problem for me. . Great for location and clean comfortable bed 31 August 2014
Rated 5.0 out of 5.0 by Revisit to Pompey An excellent venue well placed. Only issue is the Hotel doesn't come up on the Holiday Inn website you have to go to Holiday Inn Gun Wharf to book, which is a shame as it is perfect for visiting Pompey with an excellent local environment. Very quite and well managed hotel. 30 August 2014
Rated 5.0 out of 5.0 by Great Hotel - Excellent Staff Outstanding! The staff make the difference at this hotel. The only problems was the in room Wi-Fi did not work. The staff did try to resolve the problem but were unsuccessful. The hotel is in a great location and you will want to return just because of the way you are treated. 29 August 2014
Rated 5.0 out of 5.0 by Fab location My family and I had a great stay, fab location and very friendly staff. Breakfast was basic but ok , we will be returning in the future 29 August 2014
Rated 5.0 out of 5.0 by Fantastic staff Amazing stay at the hotel, the staff were all brilliant, nothing was too much trouble and everything done with a cheery smile, I would give them 6 * 28 August 2014
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