Rated 4.5 out of 5 by 110
Rated 5.0 out of 5.0 by Issy22 Great service
I really do not have time to provide my view to many other people - in fact this is first time I wish to say that your staff was extremely and unusually helpful, professional in every minute and I have enjoyed the stay with you. I am sure that I will use your hotel in the future and will recommend it to my colleagues visiting the area...
Best wishes and a big thank you!
30 November 2013
Rated 5.0 out of 5.0 by Fennie59 Welcoming staff
We recently had a 2 night stay, and found the staff very helpful. It was particularly cold weather and as I had gone down with a cold, asked for a 2nd duvet, this was duly delivered to our room with no problem whilst we were out in the evening. The reception staff were very friendly, giving us advice re local restaurants etc. A good one to try is the local Beefeater which is a short car journey and has only been open since May this year, try the Christmas Dinner, it is very tasty. We have stayed at many Holiday Inn Express' and the standard keeps on improving with the emphasis on customer service and value for money and this one does that. Breakfast was freshly made and enough choice, which was always being refilled. We needed this when venturing into Birmingham for the day whilst the German Christmas Market was on, it was a brilliant atmosphere but absolutely crowded, and apparently continues until late December. We got the train in as only 30 mins from Redditch and a short walk from the hotel. The hotel is very clean and we had an excellently situated room which was nice and quiet on the 1st floor. Would definitely stay here again.
28 November 2013
Rated 5.0 out of 5.0 by Steve188 Great stay on a busy weekend
Stayed on Friday and Saturday nights, the hotel was very busy but staff coped really well. The hotel remained quiet and peaceful overnight; staff were friendly and very helpful; both breakfasts were excellent and food quality and quantity did not suffer despite the number of guests. Genuinely excellent value-for-money and we'll be back whenever we need to visit Redditch or wider area including Birmingham.
27 November 2013