Rated 4.7 out of 5 by 415
Rated 5.0 out of 5.0 by Ginger74 Relaxing!
I had a fab stay, this break was all about relaxing for me. I decided to upgrade to a club room on arrival and so happy I did, as it provided me with all the food and drink I required. Breakfast was brilliant, afternoon tea great and cocktails and canapés perfect. Staff were excellent and friendly. Room was lovely and relaxing with all the amenities that I needed, plus a good view of the beautiful gardens with a glimpse of the sea. Spent several hours on both my full days at the spa which was amazing, I was made to feel welcome, comfortable and relaxed. All in all a fab stay, although a little on the pricy side as I upgraded (my choice) but well worth it, and if I get the chance to go back to Bali I would definitely chose this hotel.
14 December 2013
Rated 5.0 out of 5.0 by Kathrinmx5 perfect holiday
We stayed 4 nights at the Intercontinental. Everything was perfect!
The gardens, the pools, the beach, the room, the sevice- perfect!
The breakfast was incredible- so much choise and everything was so fresh and delicious.
4 nights are not enough :)
13 December 2013
Rated 4.0 out of 5.0 by TonyS54 Great location
A truly lovely hotel with many water features and cabanah style loungers.
Was our anniversary and received a surprise, tasty celebratory cake courtesy of the hotel - scrumptious !
Two minor negative comments -
a/while lounging near the beach bar no one approached for drinks/service etc
b/the linen basket or door shutters had not been dusted in a while with linen basket dust 'hardened' in. This is down to the weave effect but needs regular cleaning.
10 December 2013
Rated 5.0 out of 5.0 by Iain1 A splendid holiday from reality
First time to Bali and my partner and I decided to visit on a bit of whim: have been working in Central Asia and the Middle East for the last 3 1/2 months, was utterly knackered and wanted to stay somewhere comfortable for 6 days on the way back to Sydney. The Resort totally lived up to expectations, with lovely, friendly staff one of my highlights. Everyone smiled. All the time. It was great! (Paerticularly when they were carrying a pina colada with my name on it.)
Roomservice food was amazingly good: my partner said his steak was excellent and my red curry was one of the tastiest i've ever enjoyed. Room was huge: a duplex with the uber-bed on a mezzanine floor and a humongous, comfortable en suite bigger than my flat at home. The Spa was excellent and swimming pools were relaxed and calm. The gardens are beautiful. Breakfast was utterly delicious. I want live here.
10 December 2013
Rated 5.0 out of 5.0 by MIchel12 Our second time in Bali
We just returned from our second trip to the Intercontinental Bali resort, and this trip was even better than the last. Admittedly we travelled off season when the resort had lower occupancy, so we didn't battle any crowded conditions. Everything about this place was wonderful, but if I had to call out one specific thing that made our stay great, it would be the staff. Bali is well known for friendly people, but the staff at the Intercontinental take it even further. They are not only so very friendly and kind, but they go out of their way to anticipate your needs and offer things before you even know you want them.
The Inspiration Center recommended two trips/programs, both of which were fantastic. The first was a Balinese cooking class at a very authentic Balinese center (Rumah Desa) about two hours away from the hotel. The staff arranged transportation to/from and the class itself was wonderful. We learned how to cook 12 Balinese/Indonesian dishes. The second outing was a tour of the non-touristy parts of Bali- an attempt to learn more about how Balinese people live and conduct their lives. This was fascinating and we had a fantastic tour guide, well recommended by the staff at the Intercontinental.
We were upgraded to the Bukit Suite, which was excellent- very comfortable bedding, a great bathroom, and so much space.
The food at the resort was also a highlight. We had lunch every day at the Club pool and we appreciated the variety of options from Indonesian to Asian to Western. We enjoyed the Japanese Restaurant, Ko, for both the sushi and the tepannyaki. Our Club Butler arranged a fantastic romantic Seafood dinner for two.
This is a resort to which we will return very often, we had a great time.
09 December 2013
Rated 5.0 out of 5.0 by Lora Wonderful welcome
We felt at home instantly when we saw all the smiling faces that remembered us from previous visits and the present basket that waited for us at a cozy room. All employees went out of their way to please us. How can we not go back for another great vacation??
08 December 2013
Rated 5.0 out of 5.0 by okHN amazing location
amazoing location and great service and great staff
05 December 2013
Rated 5.0 out of 5.0 by Balinese Great resort and staff!
Thank you for a wonderful stay! Bathrooms in the room need refurbishment.
02 December 2013
Rated 5.0 out of 5.0 by Hganoh Top Location
We had a Great Time in this fantastic hotel and enjoyed every Day we spent there. The staff was very friendly and helpful in every respect
28 November 2013
Rated 5.0 out of 5.0 by Deanna55 Beautiful Hotel and Grounds
Absolutely gorgeous gardens pool areas and beach. Staff went out of their way to make our stay memorable. Highly recommend this property. However we couldnt justify drinking at this Hotel we needed to have our cocktails outside the hotel.
25 November 2013
Rated 4.0 out of 5.0 by Caitlin13 Nice hotel, great staff.
This hotel is in a nice location. Beautiful beach. Great staff. Very good breakfast buffet. Only a few minutes (walk) from the fish restaurants on the beach. Room, hotel, pools, grounds and beach were clean. All as can be expected from an Intercontinental hotel.
Remark on the check-in: we arrived at 12.30 pm and were told we had to wait for our room until 3.00 pm (which is regular check-in time). At 3.20 pm the porter arrived with our luggage and the roomkeys, but also with the message that we had to wait a little longer because staff were still repairing the ceiling fan in our room. At 3.30 pm we were taken to our room but the roomkeys did not work, so the porter had to go back to reception for new keys. A not so good first impression, which did not spoil our stay because the rest of our stay was as expected.
16 November 2013
Rated 5.0 out of 5.0 by AscotGirl12 Heavenly.
My husband and I stayed for 4 nights recently and enjoyed every minute of it. It's our second visit to the hotel this year as we fell in love with the heavenly grounds and location the first time round. We love the location of the Singaraja rooms overlooking the pools, statues and lily ponds. The variety of places to eat is excellent, on two occasions we ate at the very romantic elevated dining area overlooking the beach and sea. The menu was varied and interesting combining western and asian choices. The hardest part of our break was choosing where to relax on all of the sumptuous sun beds, wether it be poolside, beach, shade or full sun, they were all beautifully located. We also loved the evenings with tinkling music and magical lights and candles everywhere. Last but not least all of the staff were wonderful. The only way we can describe the whole experience is Heavenly.
16 November 2013
Rated 4.0 out of 5.0 by Berg2 Incredible Room and good overall instalations
We go to pass our honeymoon and all the attention from the staff was very good. In addition, the attention fron the IHG rewards Club women was also good. Thank you to all the staff and I hope to return to another InterContinental Hotel soon.
Our room was a Duplex in Singaraja Wing.
15 November 2013
Rated 5.0 out of 5.0 by Vondah Loved our stay!
We loved pretty much everything about this resort! Gorgeous pools and gardens, great service, amazing food at onsite restaurants. Also loved being right on a beautiful clean beach. Only negative is that the rooms could benefit from some more modern amenities/interiors.
14 November 2013
Rated 4.0 out of 5.0 by JBali Great setting, feels at home, I would come back.
My fiancée and I arrived and got immediately charmed by the warm welcoming staff. Overall, the stay was good and the room was comfortable.
However, I feel the necessity to report the rude second class treatment we received after we had RSVPed the balinese dinner and dance night. We found this to not fit to the standard of a hotel of your high reputation. However the show and the dinner were both good.
On another note, when the receptionist couldn't find our reservation of the ride back to the airport, we really appreciated how he managed to handle it.
Thanks again, and apart from that one incident we will recommend this place.
14 November 2013
Rated 5.0 out of 5.0 beautiful views from sunset bar
Everything was fantastic. Ate at most restaurants on site & had room service. Club benefits are brilliant only way to go. Unfortunately experience was spoilt by nobody beingable to fix a hold which was left on my Bank Account for many days after paying the bill. Very frustrating.
13 November 2013
Rated 5.0 out of 5.0 Excellent service and value for money
We stayed 3 nights in their duplex suite for 2 adults and 2 kids. We had a good time. Surprisingly good food in the Italian restaurant for dinner and excellent good local fare in their cafe for lunch. Both restaurants offer 5 star food at reasonable prices.
The rooms we stayed in is quite old but in good condition. We may stayed at their renovated club suite at our next visit. Execellent staff and very good service. Will return again.
13 November 2013
Rated 5.0 out of 5.0 by Machete Outstanding Resort
What a truly wonderful resort. Ideal location, wonderful pools and club area together with service minded and friendly staff.
Indeed a nice pleasant stay.
13 November 2013
Rated 5.0 out of 5.0 by BRIK IC at Bali
This was my second time stay at this property. The whole experience has proved that that was the excellent choice again for family vaction with a toddler. The propery has magnificient landscape and location that was great for my family to relax in a cozy environment.
13 November 2013
Rated 5.0 out of 5.0 by HelenYasmin Relaxing experience
Terrific resort with wonderful gardens and pools (the pools could be cooler if possible). The landscaping was breathtaking and the views over the ocean were outstanding. No noisy boats, jet skis etc which made it very enjoyable. I would have liked however the possibility of windsurfing or sailing. The breakfast was terrific, very varied and fresh. Had dinner at the sunset bar which was breathtaking along with the sunset, the food was first quality as well.The Singhara Duplex was a bit dark for my liking as I prefer a lot of natural light.I had a look at other rooms and would stay in the Ulawutu Suite and pay the extra.
The staff were always smiling and helpful, and very genuine.Would I go back, already looking at a holiday in 3 months for 10 days or so, I think that alone speaks volumes about our experience.
10 November 2013
Rated 5.0 out of 5.0 by Allan11 Wonderful holiday experience
6 days/5 nights made this a memorable and relaxing holiday experience. Very friendly and helpful staff and excellent facilities. The resort wasn't at full occupancy when we stayed and that meant that we didn't have a problem booking restaurants and using other facilities. We opted for a Club room which included complimentary breakfast, cocktails etc. and gave exclusive use for Club guests in pool and beach area. Would really recommend this option as it is certainly worth the additional cost.
Wll definitely return and hopefully in the near future.
08 November 2013
Rated 4.0 out of 5.0 by DoddyK Large and beautiful landscape
We have stayed in this property about 4 years ago. The property (landscape, building) is still well maintained. The room is very large and we love the bed (extra large king sized bed). The bathroom need some fixing, the bidet shower is leaking causing our toilet to be wet all the time. There is drainage problem with the bath tub (water cannot flow out) in both rooms that we stayed in. The staff service is very slow. We asked for an additional blanket and they insist that it is provided in the warddrobe, we checked and tell them that it is not there. It took almost 30 minutes to send an extra blanket to the room. The same when we check out, it took about 15 minutes to send the bell boy to the room.
Other than the above glitches, we find the heated pool, the playground and the large well maintained landscape a big plus. The check in staff is very welcoming: provide fast check-in service and explained clearly the facilities of the hotel. The Jimbaran BBQ seafood restaurants are located just next door and there are mini markets close to the hotel.
07 November 2013
Rated 5.0 out of 5.0 by KitKatMelb Family Holiday Haven
We stayed 5 nights at the hotel's club duplex room with our 2 young children, age 4 and 2. It was a wonderful experience, both adults and kids had lots of fun.
Kids club was definitely the main reason we chose the hotel, and it was well worth it. Our 4-yr old daughter loved it so much, everyday after breakfast she would ask to go there straight away, and the staff really took good care of the little guests.
The other highlight for us would be the club access, beautiful breakfast, afternoon tea and cocktail hour. Food is excellent, service very attentitive. The flexibility of using different bars and restaurants was thoroughly enjoyable.
We would also highly recommend the sunset bar, amazing view and very relaxing atomosphere.
Overall, we enjoyed our stay very much, and would no doubt recommending the hotel to our friends and family.
06 November 2013
Rated 5.0 out of 5.0 An amazing experience
I recently stayed at this wonderful resort for 4 nights with fiends. It is easily the nicest place i have stayed throughout Asia and i simply can not fault their determination to please and attention to detail.
It is a fantastic place to spend time but i do suggest you upgrade to being a club member as the benefits are worth every cent. If you do that you will enjoy the 3 hours of free drinks and nibbles from 4.30pm- 7.30pm and the awesome high tea at 2pm.
Be aware that ANY spirit, with or without a mixer, is about AUD$19 and any cocktail is about $30 which i think it totally out of proportion given similar drinks at the most expensive restaurants in Bali are literally nearly half that price. This does have the effect of putting you off having a casual cocktail or two during the day but still an amazing experience that i would recommend to anyone.
05 November 2013
Rated 5.0 out of 5.0 by Ryo30 Excelent Honeymoon
I enjoyed the whole stay very much. We could avoid strong sunshine near the club pool. The sea was very wild and we could not swim but just play a bit in the sea, but the sound of the waves was nice.
We also enjoyed the spa very much. All the employees in the hotel were very nice to us. We definitely want to visit there again soon.
05 November 2013
Rated 5.0 out of 5.0 by susanti1803 beautiful hotel complex
A beautiful and spacious hotel complex. Well maintained. Love the beach and the pools. Will definitely be back for our next visit to Bali.
04 November 2013
Rated 5.0 out of 5.0 warm and luxurious
my wife and I along with our 4 year old stayed in a club room for four nights.(we were upgraded as ambassador club members).
The hotel is stunning, The beach is beautiful and the staff very friendly.
Afternoon tea in the club lounge is a real treat.
The rooms are lovely and the relaxed atmosphere perfect.
I had a client today tell me she is miking a reservation for 1 week at the hotel.
I am very jealous.
02 November 2013
Rated 4.0 out of 5.0 by Vanille1976 Staff in Beach and Pool area
We had a great holiday. The problem what we have faced every day is, that people put their towels on the lounchers and go to breakfest! This should be forbidden and should be also checked from the staff!
Strawberry marmelade and whipped cream should not Run out in a 5 star hotel! It happens 3 days!
27 October 2013
Rated 5.0 out of 5.0 by HURDY1 Extremely friendly staff who couldn't do enough
The resort is situated in a spectacular location in Jimbaran bay, is well maintained and has a relaxing atmosphere. What really made our stay memorable was the friendliness and helpfulness of the staff.
We stayed in a club intercontinental room and would recommend this experience. Fantastic place to stay!!!
24 October 2013
Rated 5.0 out of 5.0 by BespokeBali Bespoke Bali
10 days at the InterContinental at Jimbaran Bay in Bali - absolutely heaven on earth - I need say no more!
23 October 2013