Rated 4.7 out of 5 by 133
Rated 5.0 out of 5.0 by Mossie 1 food, service and ambiance
I had a memorable holiday which was due to the excellent service and friendliness that I received from the staff.
The resort was very clean and staff constantly attended to the tidiness of the place.
The pool was superb,but a little more shade umbrellas would have helped.
Our room was great and I could not think of any additions that would have improved it.
The meals were really enjoyable and the set up
of the eating areas perfect.
A memorable holiday !
13 January 2015
Rated 5.0 out of 5.0 by Neil09h OMG Paradise...
Fantastic Resort...we couldn't fault anything about our stay. They looked after us extremely well and we have already recommended this resort to friends. We thought that it would be a once in a lifetime trip...but are seriously considering going again.
13 January 2015
Rated 5.0 out of 5.0 by kenzoo 服务一流
10 January 2015
Rated 3.0 out of 5.0 Honey Moon Bliss
The Diamond Over Water Suites are amazing, definitely splurge for the best. The resort activities are interesting as well.
06 January 2015
Rated 5.0 out of 5.0 by JSB1840 Wonderful Honeymoon
This property was a dream and I would recommend it to anyone traveling to the area. There was virtually nothing that we would have changed. I will say, the spa facility was beautiful though our treatment was a little bit lacking. But with such a beautiful property it was hard to be bothered. The food options lacked a bit, in variety and to some degree taste (it's a hard location to get fresh produce) but we did feel that additional food options were missing. I was pregnant during my visit and felt my options pretty limited. Otherwise, the Thalasso is incredible and a must stay when visiting Bora Bora.
05 January 2015
Rated 5.0 out of 5.0 by FADB Beautiful Property!
What a gorgeous place! Room is magnificent and service outstanding!
04 January 2015
Rated 4.0 out of 5.0 location
The location and property maintainence is very good. For relaxation and enjoymnet nice place.
01 January 2015
Rated 3.0 out of 5.0 by Adowds Outstanding property, but poor service
This IC is amazingly beautiful, but they failed to provide proper service. Some employee had an attitude problem, they didn't provide correct information for customer. They could provide late check out even though it was available. They just lied that there's a lot of new customer would arrive in the morning. Me and my wife have a platinum status. They don't seem they really give certain benefit for Plat member. What's the point we have this tier?
Food menu, quality and decoration were very outstanding.
However, customers expect great service when they spend some money for their vacation. If this hotel don't improve their service, losing customer and reputation would be matter of time.
30 December 2014