Rated 4.3 out of 5 by 186
Rated 5.0 out of 5.0 beautiful place and nice facility
The facility is nice and the kindness of the staffs is excellent. But the swimming pool and activities should be more various considering that this resort is usually visited by family with child.
12 May 2014
Rated 5.0 out of 5.0 by GusGuthrie Romantic Overnight Experience
This is the best hotel I have stayed in Vietnam. the rooms are extravagant, staff are warm, friendly and the service is fantastic. But its the view from every room that is the most spectacular, along with the hotels beach, which you can dine on at night.
I will recommend this hotel to anyone.
Thanks to the team in Danang for making it a special occasion for my wife and I.
12 May 2014
Rated 5.0 out of 5.0 by ETfamily Da nang, Vietnam
Very impressed resort, we love the long bar and barefoot restaurant the most.
Tried La Masion 1888, it was quite ok! Breakfast at Citron was also fantastic, we got to try a table outside was great view.
We definitely would love to stay at the same resort!
11 May 2014
Rated 4.0 out of 5.0 by Shore K Resort in Heaven
Luxuriy resort Hotel but not very suite for kids.
My son was not haapy with Pool
08 May 2014
Rated 5.0 out of 5.0 Peaceful stay and great view
Landscape and view is much better than I expected.
Amazing architect and design brought me comfort stay and relaxing.
You should stay here if you love relaxing.
08 May 2014
Rated 5.0 out of 5.0 by DJW1958 HOLIDAY
Great resort hotel, A little further our than we expected but the hotel shuttle bus and good rates for local taxis make up for that.
Staff are superb.
The restaurants and bars were the only thing that let the hotel down. Service at the restaurant was two quick. A menu offered and an instant order expected. You could be out in less than an hour having had two courses and only one drink. We did not order wine with the meal as we would not have had time to drink it slowly This at a resort hotel where you want to spend some time eating and relaxing.
The bars are also great but empty. 10.00 pm and you will be the only person in them.
Overall this is a great hotel in a fantastic location.
08 May 2014
Rated 5.0 out of 5.0 by Lien N Beautiful hotel at beautiful place
I was impressed with its nice design , comfortable room . I think the hotel has the best service staffs of Da Nang .
06 May 2014
Rated 5.0 out of 5.0 by maimai wonderful
airport lounge is a plus. nice Lexus airport transfer. stunning design of the hotel, friendly staff. breakfast buffet as usual, vietnam Pho extremely delicious. BBQ night at the Citron is a disaster, smoke was trapped in the cooking station, it's like the kitchen on fire. Spa treatment, very very well trained male Vietnamese therapists, Y and Tin, they have performed a great job! next day, the two female therapist is really bad, basically do not know what they are doing. A big disappointment.
04 May 2014
Rated 4.0 out of 5.0 Amazing view and environment
The view and ambience is great. Club lounge is very good with highly privacy and service standards. However, the dinner at La Maison didn't impress me too judged by its price and food quality.
03 May 2014
Rated 3.0 out of 5.0 by delight traveller hotel
Nice beach and great views.
The service level can improve.
02 May 2014
Rated 1.0 out of 5.0 by n21adams Terrible display of hotel service
My husband and I had numerous issues while staying at this hotel. To be honest the list is to long to list them all. The staff spoke very poor English so it was extremely hard to ever order anything. During our stay we contacted corporate guest services to get some assistance with our issues and were assured that hotel management would be in contact before we checked out - we never heard a peep back from anyone. Hardly the way you expect to be treated as a Platinum Ambassador at a 4-5 star hotel.
29 April 2014
Rated 2.0 out of 5.0 by CLO110 lack of tranining for staff
During our stay, we noticed that whilst the staff at the resort do try and help in whatever way they can, they were lacking in training so service was not always up to scratch and were inconsistent. We always had to repeat ourselves twice or three times over as they did not understand what we were saying or what we wanted The only people who understood us everytime were the lovely ladies operating the outdoor elevators.
28 April 2014
Rated 4.0 out of 5.0 by TonyW1965 I Loved the resort
If you want a place that gives you a special stay this is it.
I took my wife for a very special birthday.
Only bad thing is, if you are a golfer it takes time to get to the good courses.
The resort is a beautiful place and a lot of the staff are great people and makes the stay so enjoyable, we extended our stay by 3 nights.
27 April 2014
Rated 4.0 out of 5.0 by Geoff23 Great location at times let down by staff skills and knowledge
The resort design and location was great. Room very comfortable and well equipped. Good choice of eating outlets. La Maison 1888 was great for food and service. Good member follow through when issues were raised with resort management.
Resort generally let down by a lack of knowledgeable service. on day of arriving there was no recognition as Ambassador status. We were told we would have to pay extra for Club access when we already had a room with it (this was resolved by the Manager), Room not available but told it would be in 1 hour and we could have lunch in the Citron Restaurant. Club was not offered to wait in. Lunch and drinks were ordered and drinks came after we had eaten our food. Manager apologised and said we could have a free cocktail. At 2pm we did not want this so ant offset was lost as the drinks we eventually got were charged to us. At Barefoot breakfast ordered cereal and eggs. The eggs arrived before the cereal. took a while t for the cereal to arrive. Eggs kept in warmer as the hollandaise sauce was liquid when it came back.
Despite this staff were welcoming and friendly
I acknowledge the resort has only been open a short time but it is a premium Hotel in Vietnam and it needs a greater focus on staff training and understanding of service as whilst many tried hard they did not have enough knowledge to do their work effectively.
I would recommend the resort.
26 April 2014
Rated 5.0 out of 5.0 by Yota13 Amazing jaw-dropping resort
Really great resort, beautiful view, very clean and extremely friendly staff. We loved the electric cars for very convenient travels within the resort. Plenty of services provided. We really felt pampered during our stay. Highly recommended!!!
26 April 2014
Rated 5.0 out of 5.0 by dani25 Unforgettable experience
I cannot recommend this hotel highly enough, I booked it as a surprise for my boyfriend during our holiday and we were both blown away. It is easily the most beautiful hotel I have stayed at, and I have stayed in many 5 star resorts worldwide. The restaurants were excellent, we ate lunch at Citron and dinner at La Maison 1888, and drank at the Long Bar and Barefoot Cafe so we really made the most of the facilities. The room was incredible, as was the Long Pool and the beach. If I am ever back in the area I will not hesitate to book into this hotel.
25 April 2014
Rated 4.0 out of 5.0 理想的渡假酒店
1.需改進地方: 酒店前台CHECK IN / OUT服務未能達到5星級酒店水 平,態度不友善,工作效率慢,CHECK IN / OUT需時1小時,酒店没有懂中文的服務員,LONG BAR没有下酒小吃,蚊子非常多,建議增加沙灘海鮮BBQ
22 April 2014
Rated 5.0 out of 5.0 by kesselchen außergewöhnliches Hotel
Wir haben uns von Anfang an sehr wohl gefühlt bei unserem 6 tägigen Aufenthalt. Die gesamte Anlage ist mit viel Liebe zum Detail ausgestattet und eingerichtet. Die Mitarbeiter sind sehr liebenswert und hilfsbereit. Die Anlage liegt sehr einsam und außerhalb von Danang. Das ist evtl. ein kleiner Minuspunkt, da die Restaurants im Hotel doch sehr teuer sind. Man kann aber mit dem Taxi in den Ort fahren. Dort ist das Essen gut, man sitzt direkt am Meer und es ist alles in allem günstiger als im Hotel.
21 April 2014
Rated 5.0 out of 5.0 by Happy S Superior stuff serive standard
I enjoy hotel stuff service standard. They are so worm and professional.
19 April 2014
Rated 3.0 out of 5.0 by zss123 服务很差 硬件不错
17 April 2014
Rated 4.0 out of 5.0 by barca02 Great hotel facilities, poor staff
The location and facilities are amazing, real memorable holiday. Spa is the best I have ever had. Unfortunately, Staffs understanding and knowledge is low even though they try very hard.
DO NOT STAY THERE IF YOU HAVE ANY SPECIAL DIETARY REQUIREMENTS. These will, according to my experience, not be taken seriously and communication at restaurants is extremly difficult.
14 April 2014
Rated 5.0 out of 5.0 by VuLeHuy Very enjoyable
Very good play, like paradise on the earth. I enjoyed meeting and walking along the stunning beach. Food was excelent, service was out of expectation.
13 April 2014
Rated 5.0 out of 5.0 by Dutchie12 Excellent Hotel
This is a fantastic hotel and would not hesitate to recommend it to friends and family. The service was impeccable and the staff so helpful and friendly, they couldn't do enough for us.
The location was beautiful, certainly worth a visit.
07 April 2014
Rated 4.0 out of 5.0 by EW0903 Comfortable resort, but service to be upgraded
A nice hotel in general. Hardware is excellent.
However, services particularly Barefoot restaurant need improvement. Waitresses not attentive, and not courteous. Very cold feeling.
Wanted to dine at Le Maison but unfortunately kids below 12 were welcomed. Fully understood the restriction but would appreciate if there is special arrangement to cater for family group.
06 April 2014
Rated 4.0 out of 5.0 by ECheung Good resort and staff services has to be improved
Enjoyed this good resort but the staff services has to be improved.
06 April 2014
Rated 5.0 out of 5.0 床铺看上去很好，但实际上睡眠质量很差
03 April 2014
Rated 1.0 out of 5.0 by A-Hong Very Bad Experience
I expected more service and I feel the hotel staffs didn't care much about the lost of my money
03 April 2014
Rated 5.0 out of 5.0 Spectacular Property
Wow factor off the charts: even better than the pictures on the internet. We highly recommend this property for a truly unique and amazing vacation. Try the Tenpandine on the terrace with your own private tenpanyaki chef and waiter. Be patient with the staff as they struggle with English sometimes, but they have great can do attitudes and work hard to please the guests.
Tip: Long pool and pool area have limited seating so arrive early. Plenty of lounge chairs on the beach.
02 April 2014
Rated 5.0 out of 5.0 by TTORA Extraordinary hotel in Vietnam
This resort is fabulous. It is breath taking.
Very nice layout.
The breakfast buffet is wonderful, however you have to pay for it. It's kinda expensive for the price in Asia.
02 April 2014
Rated 5.0 out of 5.0 by Travelling Maccas Amazing Experience
We have told a lot of people to go to the website of this great resort. The great pictures do not capture the remarkable ambience of this jewel in the crown in Vietnam. We will return with friends
31 March 2014