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  • 1 888 IC HOTELS
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Rated 4.7 out of 5 by 426 reviewers.
Rated 5.0 out of 5.0 by Caring staff, comfortable bed and great service We originally booked for 4 nights with Osaka Intercontinental, but ended up staying 6 due to a medical emergency. We received excellent service from the moment we booked our room, to when we sadly had to leave. Prior to arrival, Concierge was quick to respond to my email enquiries about our booking and also made reservation at a popular restaurant for us competently. My son fell ill as soon as we arrived and got into our room. The staff calmly provided support by sourcing a hospital that would see my son. Knowing we spoke no Japanese, a staff member was sent to accompany us to the hospital and stayed with us. A consistent approach was adopted the second time when within 2 days my son had to go to hospital again in an emergency. The staff helped us manage a stressful situation in a foreign country and we were grateful for their support throughout. When we needed to extend our stay at the hotel due to my son's condition, again the staff worked hard to sort this out for us. We know they had to try hard to move things around to make this happen, as it was one of the busiest weekends and the hotel, like all the other hotels in the area, was already fully booked weeks ago. We would like to thank Hitomi Soyama in particular for her excellent professional but caring support at the first hospital. Without her it would have been a very difficult first day in Japan. Ryotaro Kobayahi also was very helpful in accompanying us to the second hospital in the middle of the night. Also thanks to Taskeshi Mizuguchi who stayed with my son for a short while when Ryotaro had to go. We were also grateful for the support offered by the Guest Experience Director Jerome Palacoeur, who personally made our extension of stay possible and contacted us to offer some kind support. The cleaning staff also deserve mentioning for providing top notched cleaning. In terms of the room we had, it was a 2 bedroomed residence which was nicely laid out with all the comforts of a very modern, clean 5 star hotel and facilities of an apartment. It even had a washer dryer that is so useful for a family of 4. The bed and pillows were very comfortable and towels very fluffy. All in all this was the best hotel we have stayed in, and we have stayed in many hotels over the years as we travel regularly. The other hotels we stayed in for the rest of our trip in Japan, including another Intercontinental in Tokyo, paled in comparison. What makes this hotel stand out is not just its modern amenities and the affiliated comforts, but also the staff's caring attitude and professionalism. Thank you the staff of Osaka Intercontinental. We will try our very best to return one day. 24 April 2015
Rated 5.0 out of 5.0 by Top location, Stunning view Close to everything you need, transportation, shopping malls and restaurants. 24 April 2015
Rated 5.0 out of 5.0 by Excellent ! Stayed 2+4 nights. Both the resident and regular rooms are very comfortable and large. Staff knowledgeable and well-trained. Location unbeatable. Will come back definitely. 24 April 2015
Rated 5.0 out of 5.0 by OUR BEST HOTEL IN JAPAN Osaka Intercontinental was the best hotel we saw during our honey moon in april 2015. The hotel is near just the Osaka station. The vue is absolutely amazing in the rooms, at the bar and in the restaurants. The swimming pool and the hansen are really great, clean, and complete. The staff is really kind and there for your service. The rooms are very well designed and comfortable. We felt like a very subtil french touch in all the hotel and it was really great. Breakfast was the best buffet we had during all our trip. Bose hifi systems in the rooms for tv and for music from any bluetooth device. If you go to Osaka, go there ! 23 April 2015
Rated 5.0 out of 5.0 by ラグジュアリー 広くて清潔なお部屋、心温まるおもてなし、充実したアメニティーに大満足です。 また是非利用したいと思います。 22 April 2015
Rated 3.0 out of 5.0 by 重厚な部屋は◎ 仕事で大阪中のホテルに宿泊しますが 他のハイレベルのホテルに比べても、部屋は最上です レストランが少なかったり、フロントの人員が狭かったり 規模が小さい上でのマイナス評価はありますが 問題ないともいます。 ただ最近、マナーの悪いお客様が増えてきたような気がします。 エレベーター前に多くの人が居て邪魔をされたり 廊下を大声で歩いてたりと・・・ 仕方ないのかもしれませんが、残念です 22 April 2015
Rated 5.0 out of 5.0 by Great Hotel in Osaka I found that Intercontinental Osaka is a great addition to hotel repertoire in Osaka area. You will enjoy nice mixture of Japan and Western culture in your room. 22 April 2015
Rated 5.0 out of 5.0 by Concierge Service I would like to give a high commendable praise to Asako and team for the excellent concierge services provided before my arrival and during my stay at your premise. Room cleanliness, promptness of housekeeping and ample amount of water supply has far been the best I have experienced in Japan. Keep the spirits up and moving. Thank you. 22 April 2015
  • 2015-04-27T12:13:59.257-05:00
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InterContinental Osaka

  • 3-60, Ofuka-Cho, Kita-Ku
  • Osaka , 5300011
  • Japan
  • Front Desk +81-6-63745700

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, French, Japanese, Korean

Pet Policy

Pets are not allowed in this hotel except service dogs that accompany their owners.
  • Local Time

    4:34 AM
    • CHECK-IN

      3:00 PM

      11:00 AM


    • Japanese Yen ¥ (JPY)


    • Service animals allowed
    • 5 Room(s) with Accessibility Standards