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Concierge Photo
Ms. Asako Onoyama
Chief Concierge

Insider Tips


Meter Taxi

Meter taxi is available at the hotel lobby, major tourist places and office towers. For reservations contact the concierge team.
InterContinental Osaka is located in one of the most popular business and commercial districts in Osaka, the largest city in West Japan. Situated in Umeda Grand Front Osaka, the city’s newest multi-purpose business and entertainment complex, guests can enjoy the ultimate in luxury and relaxation. The convenient location offers direct access to transit, two international airports and many other destinations in the area.

Guest Reviews

Make your moments together count. Twice.


  • Restaurant & Lounges

    Dining at the InterContinental Osaka is a highlight of any stay and visit. From Contemporary French Pierre to daily dining at NOKA, mouthwatering o...
  • Amenities & Services

    A total of 272 guestrooms and suites, including 57 luxury residences, are located between 21st and 32nd floors. Guests can enjoy contemporary luxur...

InterContinental Osaka

  • 3-60, Ofuka-Cho, Kita-Ku
  • Osaka , 5300011
  • Japan
  • Front Desk +81-6-63745700

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, French, Japanese, Korean

Pet Policy

Pets are not allowed in this hotel except service dogs that accompany their owners.
  • Local Time

    4:50 AM
    • CHECK-IN

      3:00 PM

      11:00 AM


    • Japanese Yen ¥ (JPY)


    • Service animals allowed
    • 5 Room(s) with Accessibility Standards
    Guest Reviews
    Rated 4.7 out of 5 by 427 reviewers.
    Rated 5.0 out of 5.0 by Caring staff, comfortable bed and great service We originally booked for 4 nights with Osaka Intercontinental, but ended up staying 6 due to a medical emergency. We received excellent service from the moment we booked our room, to when we sadly had to leave. Prior to arrival, Concierge was quick to respond to my email enquiries about our booking and also made reservation at a popular restaurant for us competently. My son fell ill as soon as we arrived and got into our room. The staff calmly provided support by sourcing a hospital that would see my son. Knowing we spoke no Japanese, a staff member was sent to accompany us to the hospital and stayed with us. A consistent approach was adopted the second time when within 2 days my son had to go to hospital again in an emergency. The staff helped us manage a stressful situation in a foreign country and we were grateful for their support throughout. When we needed to extend our stay at the hotel due to my son's condition, again the staff worked hard to sort this out for us. We know they had to try hard to move things around to make this happen, as it was one of the busiest weekends and the hotel, like all the other hotels in the area, was already fully booked weeks ago. We would like to thank Hitomi Soyama in particular for her excellent professional but caring support at the first hospital. Without her it would have been a very difficult first day in Japan. Ryotaro Kobayahi also was very helpful in accompanying us to the second hospital in the middle of the night. Also thanks to Taskeshi Mizuguchi who stayed with my son for a short while when Ryotaro had to go. We were also grateful for the support offered by the Guest Experience Director Jerome Palacoeur, who personally made our extension of stay possible and contacted us to offer some kind support. The cleaning staff also deserve mentioning for providing top notched cleaning. In terms of the room we had, it was a 2 bedroomed residence which was nicely laid out with all the comforts of a very modern, clean 5 star hotel and facilities of an apartment. It even had a washer dryer that is so useful for a family of 4. The bed and pillows were very comfortable and towels very fluffy. All in all this was the best hotel we have stayed in, and we have stayed in many hotels over the years as we travel regularly. The other hotels we stayed in for the rest of our trip in Japan, including another Intercontinental in Tokyo, paled in comparison. What makes this hotel stand out is not just its modern amenities and the affiliated comforts, but also the staff's caring attitude and professionalism. Thank you the staff of Osaka Intercontinental. We will try our very best to return one day. 24 April 2015
    Rated 5.0 out of 5.0 by Top location, Stunning view Close to everything you need, transportation, shopping malls and restaurants. 24 April 2015
    Rated 5.0 out of 5.0 by Excellent ! Stayed 2+4 nights. Both the resident and regular rooms are very comfortable and large. Staff knowledgeable and well-trained. Location unbeatable. Will come back definitely. 24 April 2015
    • 2015-04-27T14:21:11.763-05:00
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