Rated 4.5 out of 5 by 654
Rated 5.0 out of 5.0 by daryne22 Amazing experience
I purchased the romance package and it was AMAZING! From the service to the quality/cleanliness of the room everything was perfect. I'm definitely coming back!
12 April 2013
Rated 5.0 out of 5.0 by Anne60601 Great Service and friendly helpful staff- Loved my stay there
I attended a conference and found the property to be amazing mostly because of the staff. I used just about every service except for the spa and it was a pleasure to stay. I normally stay at the Ritz in San Francisco and this property was right up there. I will definitely be back
12 April 2013
Rated 4.0 out of 5.0 by Argyle39 Difficult to review when sharing your stay with Baraka Obamha
Think its about time hotels such as this stopped charging for internet/wifi connection.
As title says its difficult to have a true view of hotel when you need to go thru security to enter hotel, and it is full of men in suits talking into micrphones, but it made for a very interesting and memerable stay !
11 April 2013
Rated 5.0 out of 5.0 by AileenFW great staff
Everyone was so nice and willing to help! Thanks for a great stay!
10 April 2013
Rated 5.0 out of 5.0 by RoseK409 Wonderful bed--fabulous night's sleep--also very good linens
We loved being at the same hotel as the President of the US! What a terrific surprise to be sleeping under the same roof as POTUS. Sorry we didn't get even a glimpse of him, but it was exciting knowing he was there. This is our second time to stay at the InterContinental and we fully intend to use it as "our hotel in San Francisco." The breakfasts in the dining room were excellent -- we wish the bar had a bigger menu for mid afternoon snacks-- like a good soup and a crusty roll.
09 April 2013
Rated 5.0 out of 5.0 Very quiet
A great place to stay--much more quiet than Union Square locations. We're just glad we checked out before Obama arrivde--does the hotel have to permit the Pres and the total police force that entails to stay at such an otherwise peaceful location??l
08 April 2013
Rated 5.0 out of 5.0 by Billy901 Great service
Fantastic service and great room with a view. The location is perfect for a shopping and entertaiment.
07 April 2013
Rated 4.0 out of 5.0 Nice view, comfy room
Everything was really high quality and the hotel was lovely. My one nit is that the bathroom didn't have a tub. It was great though and I'd definitely stay again!
05 April 2013
Rated 5.0 out of 5.0 by RL17 Visit to SF - Union Square
The staff was very friendly. The concierge assisted us with directions to various city attractions. During our stay we reserved a second room for friends and the staff did their best to find a room nearest to our room. We loved the view of the city and bay from our room. We would definitely recommend and stay there in the future.
05 April 2013
Rated 5.0 out of 5.0 by Mamadog Friendly and accomoating to my dog
I really enjoy staying at the Howard St. InterContinental as the location is perfect for my visits to SF and they treat the dog so fabulously. Yes the rooms are immaculate and all the expectations of a lovely hotel are met but the true reason is the welcome my dog get.s
05 April 2013
Rated 5.0 out of 5.0 by Bucko50 Made to feel at home
Everybody made you feel like family. Very enjoyable stay. The staff were excellent.
I hope I experience the same welcome when I go to Cannes France in September. 30 Year anniversary.
04 April 2013
Rated 4.0 out of 5.0 by Alwaysgoneflorida Great Stay in San Francisco
This property is in a good location - easy access to everything. The interior is modern and stylish and the rooms meet everyone's needs.Some rooms have better views than others so if you are looking for a city view make sure you request that. The hotel staff is friendly and knowledgeable.
Look for hotel specials on their website which adds to a great value.
31 March 2013
Rated 5.0 out of 5.0 by TheGantts51 Amazing time had by all !
My husband and I planned a trip to Yoshi's to see a concert and needed a room for the night. After much research on TripAdvisor my go to website for customer reviews I found the Intercontinental to be a favorite of all who stay in San Francisco. I booked a room for a very reasonable price which surprised me for the area and the room. I was skeptical but trusting the reviews by others I booked. We got to the hotel, our car was parked for again a reasonable fee and we walked into this beautiful majestic lobby to smiling pleasant faces at the front desk. We presented our paperwork and then given our key with a very helpful explanation of the amenities available, restaurants, and services. We went up to our room on the 23rd floor and were very pleasantly surprised by the size and cleanliness of the room. The beds were extremely comfortable and there were robes and slippers in the closet, umbrella, iron and board, full mini bar and a Keurig coffee maker !! Fantastic view of the city, large screen on the wall and the bathroom was fully stocked with all the goodies.
We went downstairs after the concert to the bar and had a couple drinks and appetizers. The bartenders were a kick, so much fun! The gnocchi is to die for and my husband loved the ribs!
The rooms are very quiet, we slept like we were at home.
We are going back in May and yes I will be staying here again.
I would recommend the Intercontinental to anyone.
Thank you Intercontinental we had a ball !
28 March 2013
Rated 5.0 out of 5.0 by mtpleasant Excellent stay
As a government employee there on business for one night, I was very impressed with this hotel and the staff. It's a beautiful hotel and very well-maintained. Room was very comfortable and a good size. What really impressed me was the level of customer service. Everyone was very pleasant and professional. I accidentally left my jacket in the room and didn't realize it until I got to the airport. No problem, I called the hotel, got patched through to the right person who went and found that the cleaning crew had found the jacket. They put it in a fedex the next day and just charged my card. Super easy. Would highly recommend.
28 March 2013
Rated 3.0 out of 5.0 by MJDR Charges for wireless internet?
In 2013, I certainly did not expect to be charged for wireless internet while staying at the hotel. Luckily, I discovered that there were coupons available at the restaurant and the bar (on my own). It seemed that no one wanted to tell us about these at the bar when we were discussing how dissatisfied we were having to pay. The staff at the desk also mismanaged my room charges away from our company credit card and onto my personal card. I checked with them at least four times and was assured that the charges had been changed. I ended up having to get my employer involved when I returned home from my trip. This was disappointing given that i thought the property was very nice and convenient. The lady at the Consierge station was wonderfiul and the highlight of my stay. Her customer service was wonderful and very helpful to me and my company.
26 March 2013
Rated 5.0 out of 5.0 by Stini Superb
Our favorite hotel, staff is very friendly and fast wherever there is a request, Club Lounge very recommendable, nice Spa, rooms are clean, good location, nice view, enough space, good barkeepers, there's not one single negative point...
24 March 2013
Rated 5.0 out of 5.0 by biz2013 Great Hotel in SF
The rooms have terrific views and are extremely clean! Staff are attentive and helpful. The location is convenient to everything. I look forward to staying here on my next visit to SF.
21 March 2013
Rated 5.0 out of 5.0 by steph22 what a great hotel
Getting to the hotel was very easy,right off the freeway.Every staff member was helpfull and friendly,The rooms where sheek and modern.The bed was so comfortable.My husband and i enjoyed the beautifull view of the fog rolling in and out.The breakfast was top notch, whats not to like,we will be back.
18 March 2013
Rated 4.0 out of 5.0 by anthoine my experience
incredible view, nice staff, but average wine at the bar and disappointing swimming pool
15 March 2013
Rated 3.0 out of 5.0 by goldcoaster Expected better service as platinum member
We stayed here as 1 week out of 3 weeks in the USA for a business trip. Previously we stay at another brand hotel in San Francisco but being a Platinum member we thought we would try the Intercontinental.
At check in we were made to feel that we should really pay for the ambassador program and no recognition of the platinum.
We had booked a club room, so had free club lounge access and internet in the room, neither of these things were explained to us and the upon getting to the room we had to call and ask about it - 3 times. No upgrade for room and many little things during stay would make us not stay here again - incorrect welcome card given as amenity (which was fruit and about 10 nuts), shampoos and conditioners not replaced daily or as needed, shower cap not replaced, really noisy doors to room which need to be slammed to close. The club lounge is nice but I did not like the staff hovering over me always and having available more snacks would be better. These things are small but when you are living in a hotel environment and at 5 star properties you expect these things to be standard. Even at checkout the internet fee still appeared on the bill and we were charged to receive a package? I think we will return to our usual SF hotel next time.
15 March 2013
Rated 5.0 out of 5.0 by IMCM Highly recommended
I would rate this as a 5 star hotel with superb experience and comfort. In particular, the chef and table staff in the restaurant were excellent. I had some of the best cooked dishes that I have ever eaten anywhere in the world, all very well explained by the very informed table staff.
11 March 2013
Rated 5.0 out of 5.0 by Sheri262 Girls weekend!
What a beautiful hotel. The staff, rooms, gym and restaurant were all just wonderful. Walking distance to everything. We would definitely stay here again on our next visit to the bay area!
09 March 2013
Rated 5.0 out of 5.0 by Ed1952 Always exceeds expectations
Never disappointed with my stay at the Intercontinental Hotel, SF.
Impeccable service without being intrusive.
Highly recommend a stay.
09 March 2013
Rated 5.0 out of 5.0 by Alsolacol Great hotel in a great location
Thanks for a wonderful stay. Convenient location, beautiful room.
02 March 2013
Rated 5.0 out of 5.0 by Rob96 near perfection
staying at this hotel close to twice a month is a JOY. the staff is incredible. J.D. at the front desk, Natalia, Alicia, also all front desk are great. the restaurant Luce does an excellent lunch.
the club lounge, where the cordial and professional Omid is the best treat to give yourself if you travel a lot. The rooms are very comfortable and the hotel is lucky to boast that nearly all of its rooms have a great view. you can walk to SF center and treat yourself to a smorgasbord of different dining choices and shopping.
this is a great pick.... and they have trained their team well.
THANK YOU INTERNCONTINENTAL!!
27 February 2013
Rated 5.0 out of 5.0 by TErrri great experience
good location, good staff, good view, overall this is a very nice hotel
27 February 2013
Rated 5.0 out of 5.0 by Beamer Great hotel
This is fast becoming our "home away from home." This was our second stay at your hotel and it was exceptionally nice. From the upgraded room (to a one bedroom suite on the 32nd floor), to the really excellent food at Luce, to the Intercontinental Club (good food and very convenient) we had a really good visit. We visit San Francisco about once a month, so we'll be making reservations soon!!!
27 February 2013
Rated 2.0 out of 5.0 by jfan6 Bad experience
The reception looks not familiar with the process, the room was not clean, curtain was broken, no fixed during my 2 nights stay!
25 February 2013
Rated 5.0 out of 5.0 by Roger4221 2nd stay
Breathtaking floor to ceiling views 180 degrees!!!!
24 February 2013
Rated 5.0 out of 5.0 by doppelbock7 Great Hotel
They have an awesome deal with breakfast and parking complimentary. Very nice staff, amazing Malbec wine. This was definitely in a superb location.
23 February 2013