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Rated 4.4 out of 5 by 1082 reviewers.
Rated 5.0 out of 5.0 Very very courteous Excellent....If I can't think of a bad experience tran it was all good. August 26, 2015
Rated 4.0 out of 5.0 by Night out with my wife Hotel has perfect location. Room was clean and beautiful. Spa service was great and service was excellent. Night time at lobby bar service was slow and you had to search waitress to get service. Overall recommended hotel stay. We will visit again. August 24, 2015
Rated 3.0 out of 5.0 by An OK facility with nice boatyard view Needs more and better eating places on site. Needs more interesting and comfortable lobby August 23, 2015
Rated 3.0 out of 5.0 by High end clean hotel - incredibly snooty staff We were in town for my daughter's dance competition, I selected this location as it was attached to the convention centre. My check-in experience was not ideal. The woman I was dealing with was incredibly condescending and rude to me, so much so that I left the counter and waited for a manager to help me. Although he was much nicer, he defended her behaviour by saying that she's used to working on the club level. I kind of found this to a be slap in the face... so being snooty is okay because she's not used to dealing with people of my status?! We reserved the room several months in advance and upon check-in learned that they were out of rooms... not sure how this happens when you have reservation. Although we were hours past the check-in time, we had to wait longer while they sorted this out. This hotel is considered to be high end so I was shocked when we encountered several issues with the room, for example the electrical plugs not working or not being attached to the wall and exposing the wires. I found this a bit alarming since we with a child. The hotel was convenient, the location is close to really anything you would want to see or do in Toronto. The rooms were clean, but I am not sure that these make up for the poor service we received from the staff of the hotel. If you want the staff of this hotel to respect you, try arriving in tux and top hat... not jeans and t-shirt. August 23, 2015
Rated 5.0 out of 5.0 by Great service We had stayed here before, but awhile ago. Decided to take the grandkids to Toronto so decided to stay here again. and we weren't disappointed. Our room was ready even before check in time. The room was clean and had a great view. The hotel was close to all the sites (e.g Ripley Aquarium) so that was a bonus. We were able to relax in the hotel pool after our day and the grandkids, as well as us, really enjoyed that. The beds were very comfortable and the breakfast next day was fabulous with a great variety. We had more sites to see and a train to catch after check out, but the bell captain was more than courteous storing our luggage for later pick up. I would definitely recommend this hotel. August 22, 2015
Rated 5.0 out of 5.0 by Toronto InterContinental Excellent accommodations and service. Best of all, LOCATION, LOCATION, LOCATION !!!, near many attractions, restaurants and offices. i would definitely make a return trip to this hotel. August 20, 2015
Rated 5.0 out of 5.0 by Comfortable Stay A quick but very good stay at the Intercontinental Toronto Centre. Ideally located in downtown Toronto, we highly recommend this property. August 20, 2015
Rated 5.0 out of 5.0 by Excellent Staff We have stayed at this location half a dozen times over the last six months for medical appointments. It now feels like home when we arrive. The staff is excellent and very professional. During this visit the lovely girl that checked us in upgraded our room to a King which was not available during booking. She also gave us one of the newly redone rooms. So my husband and I got to relax and really enjoy our stay. The staff at breakfast is always cheerful and provide top notch service. The selection is fantastic and delicious. August 18, 2015
  • 2015-08-28T10:47:27.456-05:00
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InterContinental Toronto Centre

  • 225 Front Street West
  • Toronto , ON , M5V2X3
  • Canada
  • Front Desk +1-416-5971400

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, Czech, German, Greek, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch , Punjabi, Polish, Portuguese, Slovak, Serbian, Swahili, Tagalog, Turkish, Chinese

Pet Policy

Pets under 50 pounds are allowed but cannot be left unattended in guestrooms and must be kept on a leash in public areas. A one time 50.00 deep cleaning fee is applicable per stay. Guide dogs are always welcome and exempt of charges and restrictions.
Pet Deposit $50.00 per stay
  • Local Time

    9:35 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • Canadian Dollar $ (CAD)


    • Service animals allowed
    • 7 Room(s) with Accessibility Standards
    • Parking