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Toronto Centre



Concierge Photo Concierge Signature
Sherine Sutherland
Chef Concierge

Insider Tips



Shops are open every day of the week but do close early on Sundays through to Wednesday at approximately 6pm. Malls remain open Monday to Friday until 9pm.
The InterContinental Toronto Centre is designed to fulfill every need of the global traveler. Our 4-diamond hotel brings together affordable luxury, ideal location, state-of-the-art technology, meeting facilities and personalized customer service. The hotel features 586 spacious guestroom and suites, exclusive Club InterContinental floors, exceptional Azure Restaurant & Bar and the Spa InterContinental, an AVEDA concept spa. Located on Front Street and connected to the Metro Toronto Convention

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.


  • Restaurant & Lounges

    Azure Bar and Lounge is proud to support our local suppliers by highlighting the best Ontario has to offer. Join us for hand crafted cocktails with...
  • Amenities & Services

    The Spa is 929 square metres (10,000 sq ft) of pure indulgence offering a long list of facial, body and hair treatments, a whirlpool, sauna and ind...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
Toronto Centre
  • 225 Front Street West
  • Toronto , ON , M5V 2X3
  • Canada
  • Front Desk +1-416-5971400

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, Czech, German, Greek, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch , Punjabi, Polish, Portuguese, Slovak, Serbian, Swahili, Tagalog, Turkish, Chinese

Pet Policy

Pets under 50 pounds are allowed but cannot be left unattended in guestrooms and must be kept on a leash in common areas. There is 50.00 one time deep cleaning fee. Guide dogs are always welcome and exempt of charges and restrictions.
Pet Fee $50.00 per night
  • Local Time

    1:09 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • Canadian Dollar $ (CAD)


    • Service animals allowed
    • 7 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 3.8 out of 5 by 527 reviewers.
    Rated 3.0 out of 5.0 by Friendly Staff The staff made me feel like an old friend, enjoyed that very much. 05 May 2014
    Rated 4.0 out of 5.0 by Great location This is a really well positioned hotel for down town Toronto. Clean and tidy and easy to locate from the subway 05 May 2014
    Rated 1.0 out of 5.0 by the worst hotel stay of my life I arrived late - around 1030pm and had to wait in a line to get registered (like 20 min) the whole hotel smelled of cigarette smoke - my room likewise - by morning, I had the cough of a smoker and a terrible headache- I had woken up ever hour through the night to take a drink of water in hopes that it would help. in the elevator, I met other guests that had a similar experience - and when I told the representative while checking out - she didn't even look up from her computer, let alone try to address my concerns! Her response was - well the last person must have smoked in the room.... 03 May 2014
    Rated 1.0 out of 5.0 by Security concerns... They checked other people into our room after we were out and they reentered our room after 11pm looking for something that they lost. This should not have happened and the hotel staff should of contacted us to tell us the mistake and changed access to our room for security reasons plus ask us if anything was missing. Totally un acceptable... 03 May 2014
    Rated 3.0 out of 5.0 by great location, comfortable great stay here, no problems except there is no hot tub and the pool is really cool in temperature 01 May 2014
    Rated 5.0 out of 5.0 by Great location The Holiday Inn Toronto centre is located next to Ryerson and near the downtown centre. The rates for what you get are good. I had some trouble with the temperature in my room but nothing that prevented me from sleeping. Staff is very friendly. 01 May 2014
    Rated 3.0 out of 5.0 Great location, ok hotel Rooms are small with the most uncomfortable chair imaginable. Bed was excellent. Bathroom was nicest part of room except for a slight creepy peeling ceiling. It's a good hotel overall 01 May 2014
    Rated 1.0 out of 5.0 by The worst hotel I stayed in so far First of all I had to wait 3 hours for my room despite I had a reservation - they said the room is being cleaned which is very unsual as it was between 21:00 and 24:00. I came from Europe so I felt like I didn't sleep the whole night. Secondly the heating in the room doesn't work at all and despite of setting the air conditioning to heat (as it is cold in the room) the air flowing from the machine is even colder. I woke up in the middle of the night completely cold and when contacted the operator they say I should switch off the air conditioner as it won't heat because it is supposed to be warm outside today (however it isn't now as this is middle of the night) - anyway someone should tell me upfront that I have no option to heat the room and setting the air conditioner to heat will actually make the air even colder! I am not going to stay in this hotel ever again and don't recommend it at all. It also looks they didn't update my IHG account with this stay despite I presented the card when checking-in. 30 April 2014
    Rated 5.0 out of 5.0 by Great Service, Excellent Location, Comfortable Room Had a very nice experience staying at the Holiday Inn Downtown, amazing service right from check in to the time I left the Hotel. Well informed staff who were able to help me with directions and answerer all my queries. 29 April 2014
    Rated 5.0 out of 5.0 by Wonderful staff and good food. My wife and I enjoyed a two day stay at the hotel.The staff were very friendly and helpful.Convenient to many attractions. Located beside the historical Maple Leaf Gardens.The food was great and service excellent. The room was clean and comfortable.We enjoyed our stay and overall had a very nice experience. 28 April 2014
    Rated 4.0 out of 5.0 by 床铺舒适,服务一流 服务很好,希望保持。下次去体验一下游泳池和健身房。位置在市中心出行很方便,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,。 28 April 2014
    Rated 5.0 out of 5.0 by Loved the pool and the comfy beds. I had an appointment down town Toronto and my sister came along for the company. We had a great time at the Holiday Inn. We also enjoyed the quiet of our room at night. I stay at this same hotel whenever I am in Toronto for an appointment. 27 April 2014
    Rated 1.0 out of 5.0 by terrible service bad, show no compassion and really don't seem to care if you like it or not 27 April 2014
    Rated 5.0 out of 5.0 by Great location and great service I came to Toronto via Porter airlines to attend a family wedding. The location of this hotel was perfect for this occasion. My mother and I also had a pleasant walk down to the Eaton Centre. 27 April 2014
    Rated 4.0 out of 5.0 by Enjoyed My Stay The reception staff were really friendly and helpful. The room was clean and the bed was very comfortable. The hotel is also very conveniently located to local amenities and lots of bars, restaurants and even has a Starbucks downstairs for those who want a coffee fix. I would stay here again if I was in Toronto 27 April 2014
    Rated 5.0 out of 5.0 the housekeeping staff the housekeeping staff 5 nights spent in the hotel only two days cleaned my room, I had to dial on the phone to come and clean my room,and the pillows are way too hard to sleep 25 April 2014
    Rated 4.0 out of 5.0 by available bed size in room Great place to book in Toronto! The only recommendation I would have is.. if you are looking for a room with two queen size beds.. This hotel does not have any.. It only provides rooms with two double beds.. 24 April 2014
    Rated 5.0 out of 5.0 by Downtown Comfort The staff and facilities are excellent and added to a great getaway weekend! 22 April 2014
    Rated 5.0 out of 5.0 by Excellent Holiday Inn Loved the area, very closed to Loblaws, very nice and clean swimming pool. Excellent Front Desk staff, restaurant staff. We went for dinner and we have excellent service from Sharron. Loved the space in the rooms. Don't understand the comments about the size of the rooms. Will definitely be back to this location..Staff do their best to accomodate you. Had to move rooms and it was very easy..Keep up the good work!! 22 April 2014
    Rated 5.0 out of 5.0 by Excellent Customer Service!!! Love this Hotel for my business and leisure stays. Staff are very professional and courteous. Restaurant overall was amazing. Don't miss out the breakfast buffet at this Hotel!! They take care of you and your family. Walking distance from College subway station, Eaton Center. We went the see the Blue Jays and it is so convenient location!!Will come back soon. 22 April 2014
    Rated 5.0 out of 5.0 by great service comfortable and convenient a little old and careworn, but clean, great staff, great location, lots of good eateries nearby and convenient walk or subway everywhere else 22 April 2014
    Rated 2.0 out of 5.0 by Not up to Holiday Inn Standards This hotel needs new beds and some TLC. My first room had a terrible smell and there was a patched hole in the wall that looked like they never finished fixing it. Front desk did move my room for me. The second room was much better but the bed was hard and room was very tiny. I would not recommend this location 21 April 2014
    Rated 5.0 out of 5.0 by Good location, good sleep, fine staff Love the location and the hotel overall. Cleaning of the room could be better, stayed here for 8 nights and the dust wasn't been cleaned on the bedside tables for 4 nights, also the ice bucket wasn't been replaced for several nights. Small things but if the hotel want to get a 10, this things should be better. For smokers the smoking place isn't nice, just in front of the hotel where everybody walks by, so every minute a homeless person asks you for money or a cigarette, it isn't nice, but this is just a problem if you are a smoker :-) Overall the hotel is great, beds are perfect, location is perfect and also the breakfast and dining is perfect. 19 April 2014
    Rated 5.0 out of 5.0 by Comfortable Room and very impressive service Great Hotel, Amazing staff, Clean room and prompt service. Enjoyed the Food and Service in the Restaurant and Bar. Very impressed with the overall modern look and décor of the Hotel, excellent parking facility at the hotel itself which made it easy for me. Looking forward to my next trip to Toronto and stay at the Holiday Inn Downtown Centre. 19 April 2014
    Rated 5.0 out of 5.0 by comfortable and great service This is the best hotel in toronto I stay there every time I come the hotel is always clean the staff is great friendly and helpful pool is great and the food is awesome at the restaurant at lobby AAA++ Hotel 18 April 2014
    Rated 5.0 out of 5.0 by Great Stay but, The only drawback to our stay was the size of the room. It was very small with very little room to move about. However, given the dimensions, the property did make the best of the layout. We were also surprised that there was no exhaust fan in the small bathroom. Overall, for our brief stay, it met our needs. These two drawbacks were more than compensated for by the friendly and helpful staff. 18 April 2014
    Rated 4.0 out of 5.0 by Good stay Staff were great. So was houskeeping. Pool was good. Next door to the old Maple Laaf Gardens. Lots of trivia. Restaurants in the area were great. 17 April 2014
    Rated 4.0 out of 5.0 by Better than expected Choosing this hotel I was afraid of what I will get. Especially after reviews of it's some previous guests. My expectations were low. I did get quite good value for money. I was upgraded. Room was big enough. Bathroom has shower not bathtub - this was really nice surprise. Staff was professional. 16 April 2014
    Rated 5.0 out of 5.0 by Great Value. Customer Service and Such Comfy Pillows I had not stayed at a Holiday Inn for a while so I was delighted this past week to spend 4 nights at the Downtown Toronto HI. I found the front desk, restaurant, bar, bell service, cleaning staff and everyone I met in the hotel to be extremely accommodating and friendly. Loved the fact that the pillows had "soft" or "hard" stencilled discreetly on them so you had a choice and knew which one you were choosing .. very creative and helpful. Being right in the heart of downtown it was great to not need a car, including the fact that Starbucks is right beside the hotel as well. Highly recommend and would definitely return. Laurie H. 14 April 2014
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