Rated 4.3 out of 5 by 270
Rated 5.0 out of 5.0 by Kondor A beautiful hotel in a remakable city
From the moment of our arrival at your beautiful property in Wellington we were overwhelmed with the kindness of your concierge staff. Our bags were unloaded and our car parked in the flick of an eye. The welcome by your front desk was perfect and the room was lovely with a spectacular view of Wellington Harbour. Our stay was comfortable and the beds and pillows divine. The breakfast was superb.
We would like to acknowledge Michael from the concierge team who helped us route our program through the North Island to Auckland so that we maximized our experiences in the available time. Michael was kind, polite and professional but most important of all he was knowledgeable and he made our holiday a total success!
Thank you to your entire staff, what a great property!
15 January 2014
Rated 5.0 out of 5.0 by jubilation111 Very helpful staff
Great location, good hotel and some of the most helpful and knowledgable concierge staff we have ever come across. Thanks for making our stay so great!
14 January 2014
Rated 4.0 out of 5.0 by normandy76 very confortable hotel in center
hotel in center. a few minutes from parliament, funicular to botanic gardens, Te Papa museum and shopping steets.
Rooms with all confort. Perahps not very up-to-date Bathroom
14 January 2014
Rated 5.0 out of 5.0 by Krishnil very friendly staff
I stayed at this hotel for my 3 day stay in Wellington. I'm very pleased with the hotel staff, cleanliness and the overall experience not forgetting the exceptional breakfast buffett.
12 January 2014
Rated 4.0 out of 5.0 by songbird5 WOW great service excellent food
wow u walked in and the christmas decorations took the stress off us relaxing...the staff were excellent and always putting us first.enjoyed the room(822) and room servers. love the king size bed had a great sleep..It was our 10th wedding annivesary and they made us feel special. thank you
10 January 2014
Rated 5.0 out of 5.0 by Kiwicase Excellent refurbished rooms
The newly refurbished rooms on the 5th floor are very very comfortable with some extra touches not yet found in the other floors. Still had access to the club lounge and the brilliant staff there.
08 January 2014
Rated 4.0 out of 5.0 by Mervin66 Comfortable bed and good service
Good value for money. Room was spacious and beds were comfortable. Reception staff were friendly and were helpful. I felt the microwave oven was missing from the room. We felt it even more as we had a infant in our family.
08 January 2014
Rated 4.0 out of 5.0 by Cuba A concierge can make your holiday special.
The Intercontinental was what you would expect from a 4 to 5 star hotel. Large, efficient, standard cooked breakfast, expensive drinks and particularly expensive laundry bill; 5 underpants and one t-shirt washed for $60 (really!!).
BUT... what made our stay memorable was the engaging, warm, knowledgeable and professional assistance from the concierge in particularly young Michael; he was a real gem of a bloke and has an innate ability to make you feel genuinely quite at home. My wife and I were very impressed as we were made to feel very comfortable by Michael, almost like we were staying at his house. There was nothing he couldn't do. He even organised our stay in Marlborough organising the ferry across, accommodation and car hire…..Brilliant kid!
07 January 2014
Rated 5.0 out of 5.0 by IkiC Great Hotel and service.
We thoroughly enjoyed our stay, very clean hotel and the staff are all so attentive and polite. we definitely recommend this to family and friends.
07 January 2014
Rated 5.0 out of 5.0 by Katie75 Great service
We had a great stay in Wellington. The hotel is in a great location near the waterfront and close to shops but what really made our stay was the helpfulness and friendliness of the staff.
07 January 2014
Rated 5.0 out of 5.0 by ACCADACCA Club louge was great and value for money
CLUB LOUNGE WAS GREAT AND VALUE FOR MONEY, BEDS VERY GOOD AND SERVICE EXCELENT.Will recomend
06 January 2014
Rated 5.0 out of 5.0 by Su-per traveler Friendly and helpful staff enhanced experience
We had a great time at the intercon in Wellington. We upgraded to include the executive lounge access and that was well worth the money!
Abby at the lounge was exceptionally good at making us and other guests feel comfortable. She definitely made intercon Wellington a repeatable experience!
03 January 2014
Rated 5.0 out of 5.0 by Taupo Great Room and Dinner
Stayed here just the one night unfortunately. Room was excellent, newly refurbished with a great bed and bathroom. Best surprise was the restaurant. My partner and I expected the standard motel meal, but instead got a fantastic meal which we have already told others about. Staff here were excellent, attentive, but not overly so. Although the room was great the restaurant was the real surprise.
03 January 2014
Rated 5.0 out of 5.0 by XmasPresent2013 Memorable Christmas
We spent a memorable 4 nights over Christmas. We stayed in one of the newly refurbished rooms and it was excellent. Great shower/bathroom and the bed was very comfortable. Great service in that the staff were available but unobtrusive. The food in the Lobby Lounge and the restaurant was excellent. An excellent experience and an amazing way to spend Christmas. One of the best Christmas presents :) Will definitely be coming back.
31 December 2013
Rated 5.0 out of 5.0 by RG5657 5 star treatment
Superb experience from start to finish. Delightful staff readily available with wonderful accomodations. This is the place to stay if you're coming to Wellington!
23 December 2013
Rated 4.0 out of 5.0 by Jennee Wedding anniversary
We enjoyed our stay overnight on our way to Toronto.
Our meal In the Restaurant was excellent with an awesome waiter and service.
Only downfall is the bathroom as it is quite small and the mirror fogs up badly.
22 December 2013
Rated 4.0 out of 5.0 by PeterMP New room
I stayed in one of your new rooms. They are much nicer than the older ones. But you need to work on some things. The pressure in the shower is far too low and you have to stand almost up against the wall to get wet. The tap for the shower is also too far away.
The bench is too narrow to be an effective desk to work from. It would also be good if you removed the second bed so that the small table and chairs could fit more comfortably into the room.
15 December 2013
Rated 5.0 out of 5.0 by 4starplus Refurbished room refreshing
The recently refurbished 5th floor has brought the Intercontinental Wellington into the 21st century. The quality of the fitout is commensurate with the offering of the Intercontinental brand.
14 December 2013
Rated 4.0 out of 5.0 Our Overall Stay
Overall, we had an good stay at the Hotel. The room was clean, comfortable, spacious, and we had an amazing, 7th floor view, overlooking the bay. The only criticism were the unpleasant noises linked to the refurburbishment construction. For some reason, the noises were at their very worst between 8.30am to 10.00am, waking us up in an unpleasant manner; we thought it would have been more appropriate (within a HOTEL), to conduct the the worst of the building works, later on in the day !
10 December 2013
Rated 3.0 out of 5.0 by michaeldavis expensive and dated.
for the price it is not what we expected or have experienced in the past at similar levels of expense. charging for internet after 30 minutes is offensive and out of touch.
08 December 2013
Rated 4.0 out of 5.0 by FrankinOz Overall Experience
The most memorable experience of my 3 day / 2 nights stay at the Intercontinental Wellington was the consistent friendliness of all staff across the board and their very obvious focus on the customer. This made me feel very welcome and my custom appreciated. The only inconsistency in my overall experience was the in-room mini bar. It was stocked in some strangely unbalanced choice of items. A minor detail, really, however, noticeable nevertheless in a 5 star hotel.
07 December 2013
Rated 4.0 out of 5.0 by Heatheroz Lovely hotel in Wellington
The IC is in a great position close to the harbour and the many lovely shops and dining options along the waterfront.
The hotel is very smart, comfortable with very good staff. We were a small group of colleagues enjoying a few days holiday before the start of our conference. One of us had registered with club intercontinental and could take one person to share in the beaut view from the top floor -food was great too.
Beds are really comfortable and the air con is whisper quiet.
Our only concerns were the fact that the hotel is under refurbishment. We had been sent an email that work would only occur during business hours and would not affect where we were. However I was woken up by drilling in what felt like the room above me at 7.30 each day-not what I would call business hours. Also our room was opposite the housekeeping room and at 8am after I had tried tol lie back in bed, could hear very loud chatter outside my room. This was not what I expected but was on holiday and everything else was really lovely.
Our room was 702- the higher rooms have a nicer view or glimpse of the harbour. I'd go here again but would ask for a room not disturbed by the renovations.
07 December 2013
Rated 5.0 out of 5.0 by sherpamom Overnight after ferry ride
Great stay with convenient location. The room was comfortable, clean and had nice views of the harbor. I would recommend this hotel.
06 December 2013
Rated 5.0 out of 5.0 by SMISH Beautiful beds
We found the beds particularly comfortable, and we liked the free bottles of water given at night time.
04 December 2013
Rated 5.0 out of 5.0 by Nippy67 Wonderful inner city luxurious hotel
What a fabulous weekend we had in Wellington! Very, very impressed with the location and standard of the hotel - we certainly got what we paid for - and more!! The only criticism I had was the beds were only doubles and just too small for two adults to sleep comfortably - other than that - PERFECT!
27 November 2013
Rated 5.0 out of 5.0 by Ciervo Excellent Hotel, best in the city
Great hotel, unbeatable location. The concierge was extremely helpful, went to a Football game at Westpac All whites vs Mexico and couldnt be happier, expensive hotel but worth the money
26 November 2013
Rated 5.0 out of 5.0 by NZTB NZ TRAVEL BROKERS CONFERENCE
Conference staff very attentive, great food provided.
Rooms fantastic - love the touch of a coffee after a wake up call!
21 November 2013
Rated 4.0 out of 5.0 by FengY best experience wth IC wellington yet
3rd stay with IC wellington.
After my previous 2 relatively average stays, this trip was great.
Not sure if it was my feedback but I got stay in one of the suites.
I was pleasantly escorted to my room by one of the concierges and was also greeted with some complimentary beers and fruit. (Nice touch. Both thumbs up)
My colleague also managed to get comp breakfast so we both gained some weight over the course of the week :-)
Could not hear any construction noise this time. So it was great (not sure if it was because there was no construction or I was just further away from it)
Some other positive notes
Prompt welcome by staff on arrive
Personalised concierge service
Duty managers putting up with my late night gym workouts
Room for improvement
That pink/salmon couch in the suite is a horrible horrible colour
The dryer in the laundry is still broken after 3 months.
Safety certification in the lifts appears to have expired about a year ago.
20 November 2013
Rated 5.0 out of 5.0 by Gazbo Great Hotel
Hard to find any fault with this property.Service ,food and location were all perfect, We really enjoyed our stay and came away refreshed and happy.
14 November 2013
Rated 5.0 out of 5.0 by Everydaygirl Chameleon Restaurant
Wonderful menu with plenty of choices. Very knowledgeable waitress, great service and always a smile. Wine choice was excellent.
Had a great Anniversary Dinner. Thanks
14 November 2013