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宾客评论

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评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
91%
推荐此酒店

整体体验

4.5

基于 932 评论
91%
推荐此酒店

Ratings Breakdown

932评论

  • 5 星级
    632
  • 4 星级
    207
  • 3 星级
    39
  • 2 星级
    29
  • 1 星级
    25

Business stay

By

2021 四月 18

platinumelite

Excellent. Please make you rokm service to respond faster

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Nice atmosphere

By

2021 四月 10

very relaxing stay, nice hotel (even in COVID times),
will come back again :-)

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Great staff and excellent service.

By

2021 三月 31

platinumelite

Very happy with my stay. Everything went great. The rooms were super clean. Room service was very punctual. Very happy with my visit.

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Excellent stay

By

2021 三月 19

I was staying with my family at the hotel, and the staff went beyond their ways to make it a memorable and comfortabke stay.

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A Hotel Paradise

By

2021 三月 16

I like being here in all cases and under all circumstances.

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Crown plaza amman

By

2021 一月 29

platinumelite

Very great hotel. And very nice service with nice people and very good hotel property. We repeat this visit too much to this hotel any time we have free time

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Great hotel and customer service

By

2020 十二月 23

club

Mr. Omar from the Kitchen went above and beyond in his service delivery. The staff are very professional and quick. The room was very spacious, quiet at night and sunny during the day. Great stay!

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You are the best team

By

2020 十二月 22

Crowne Plaza Amman has the best and most friendly team

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chambre confortable, et room service agréable

By

2020 十一月 21

platinumelite

mon séjour d'un mois à l'hotel Crown Plaza de Amman, c'est plutot bien passé dans l'ensemble, malgrès un confinement et que tous les services de l'hotel ( restaurant, piscines, gym etc...) étaient fermé. du coup je n'ai pas pu évoluer et profiter de l'hotel comme il se doit. mais pour la chambre très agréable , propre et le room service très simpa et la nourriture était très bonne et copieuse.

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The worst stay ever

By

2020 十一月 06

This was the worst stay for me during my past 10 years with IHG, and I do not accept to blame covid, I booked this room using my points with IHG, and I had a nice chick in with a very polite duty manager, and I asked him can we order from the room service as every thing were closing by 10 pm, and the answer were definitely yes, I ordered 2 steak meals, but at the time of arrival, the guy gave it to me and informed that he cannot charge to the room, CASH ONLY, where I had to argur with him for almost 5 minutes which end up me going to the reception to pay using the registered credit card, and the employee were un professional enough to till me that we are asking for cash because of corona as we need to reduce the direct connection with the guest, seriously!! How come.
Before leaving the reception I asked him do I need to pay every time I order from now on and the answer came with yes except if I deposit an amout to the reception!!!, are we talking here about Crown Plaza!!!, I gave back my credit card and asked him to take an authorisation so we end up this, and next day I found that he had deducted 50 JD from my credit card as a deposit and they return them back to me in cash as if they need to cancel this it needs them to send an email to the credit card company.
As a conclusion this will be the last stay for me at crown plaza Amman, I am surprised from the bad experience I had.

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Great stay!

By

2020 十月 21

club

Very clean room. Great staff. And the food was extremely good! Would love to stay again

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Loved the bed comfort

By

2020 八月 05

Breakfast was included at check in and it wasn’t the next day. I specifically asked the receptionist and she said yes but when it came to order it, they refused to serve us.

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