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宾客评论

我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。

评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
89%
推荐此酒店

整体体验

4.4

基于 1820 评论
89%
推荐此酒店

Ratings Breakdown

1820评论

  • 5 星级
    1059
  • 4 星级
    514
  • 3 星级
    131
  • 2 星级
    67
  • 1 星级
    49

Brief stay in Birmingham

By

2021 四月 17

The Covid epidemic has severely truncated the services available in this hotel but the staff stepped up to the plate admirably

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Comfortable stay

By

2021 四月 07

club

Staff were friendly, room/bathroom were clean and breakfast room service had a good variety of options and arrived promptly. The location of the hotel (few minutes walk from the city centre) made it ideal for my quick trip.

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Wind howling through the 6 th floor corridor

By

2021 四月 03

club

Wind whistling through the corridor all night. Also stayed through the pandemic and the windows had dirt marks on them.

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服务一流

By

2021 三月 25

club

服务一流. front desk really patient ,really help a lot.

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Crown Plaza Birmingham city centre

By

2021 三月 15

Great stay as always, great staff can’t do enough for you. Good food and drink, IHG loyalty rewarded everytime I stay. Other IHG hotels should take notice.

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Crowne Plaza Birmingham

By

2021 三月 12

club

I've stayed here several times now and everything is always spot on. The room clean, warm and of good repair, comfortable bed and room enough for work equipment clothes and eating.

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Business Trip

By

2021 三月 10

platinumelite

Great service and staff have always been helpful at this hotel.
Stayed before Covid, during restrictions and will stay again.

Marie on reception was incredibly helpful with my bookings and future stays on previous visit.

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Comfortable bed and great customer service.

By

2021 三月 01

Ideally located in the heart of the city, a short walk from both New St and Snow Hill railway stations. Staff here go that extra mile to ensure that you have a pleasant stay. Nice choice of breakfast and evening meals, that are delivered to your room with a cheery smile. Rooms are light and airy. Plenty of choice on the tv, to while away the hours. Would recommend for both business and leisure travellers. My hotel of choice when working in the West Midlands.

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Great hotel

By

2021 二月 26

One night business , essential worker , great reception , clean room , bit dated , but great bed , nice toiletries . Fantastic breakfast brought to the room on time great service , good coffee .. Only slight problem telly remote did not work , but went to bed early and felt refreshed . Great staff felt safe

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Excellent hospitable service by ALL!

By

2021 二月 20

platinumelite

Everything from the moment you walk in to the moment you leave is excellent. The staff are all friendly and really take pride in every aspect. Checking in and out is easy and friendly. Breakfast and dinner service in the mornings and evenings with a smile and friendly chat.
The staff really want to help and go out of their way to help make your stay the best experience possible. In 5 months I never had any issues or grumbling from anyone despite tough times and changing circumstances with their colleagues furloughed or hours changed they all remained excellent! If every hotel worked as hard as this team does the world of travel would be so much better! A huge thank you to you all!!

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Nice Staff

By

2021 二月 05

Nice Staff on site and they were very helpful too, car park is expensive!!

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Excellent Hotel

By

2021 二月 05

Brilliant service and made me feel safe and secure under these unforeseen circumstances. I stayed due to business and was very happy with my room standards.

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