由于长时间无操作,您的会话将在5分钟内0秒后过期。 保持登录状态
您的会话已过期。请 登录 您的账户
宾客评论

我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。

评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
84%
推荐此酒店

整体体验

4.2

基于 1244 评论
84%
推荐此酒店

Ratings Breakdown

1244评论

  • 5 星级
    702
  • 4 星级
    289
  • 3 星级
    114
  • 2 星级
    76
  • 1 星级
    63

Not Good

By

2020 七月 01

club

3 hour wait time to check in. Had to be upgraded. Not all services were offered or explained that they were not available .a lot of confusions on staffs end which left us waiting around and not happy

阅读更多
收起

Clean room great sleep

By

2020 六月 30

given the world wide situation it is understandable no room service or house keeping during multiple night stay.... my only problem is both key cards stop working multiple times during the stay. would have to wait in line and get it fixed.... the wait in line was tiring

阅读更多
收起

Excellent And Fun Time

By

2020 六月 29

Loved it all. Thanks for all the precautions you take to keep us and you team safe .

阅读更多
收起

Relaxed with a great view

By

2020 六月 29

When I arrived it was dark outside so... to my surprise when I pulled the curtains back there was a beautiful Scenery of the mountains. I had no problem falling asleep quickly on my comfortable bed and firm pillow. The shower was large with good water pressure. I would definitely stay here again.

阅读更多
收起

Regular Lodging for my California Trip

By

2020 六月 29

Overall my experience with this hotel has been great (going back 15 years). I always try to stay here when in the Pico Rivera area for work. Love the restaurant options and conveniences it offers.

Honestly, this was my first stay in a hotel during this outbreak. I could tell the hotel staff was still trying to get back into the swing of things. No complaints, just not the same experience, and that was expected.

Tony

阅读更多
收起

Very comfortable overall experience

By

2020 六月 26

This hotel was very clean and the staff was very helpful.

阅读更多
收起

服务一流

By

2020 六月 24

platinumelite

床铺舒适,服务一流!床铺舒适,服务一流!服务一流!

阅读更多
收起

bad experience

By

2020 四月 08

platinumelite

have to check out to another hotel due to Virus, and the hotel promised no extra charge, but still charged by $50 by the other hotels

阅读更多
收起

Lied to by staff about COVID19

By

2020 三月 18

My 3 week stay was canceled after a week. I was told it was because the Governor had ordered all casinos in the state closed. But come to find out from the local news media, they were forced to close because they had an employee test "Presumptive Positive". I would rather be told the truth about a situation that I and my spouse are involved in.

IHG this is not good business practice.

Signed,
Up until now a loyal Spire member

阅读更多
收起

Bad Experience

By

2020 三月 17

From the outside looking in, Crowne is a reputable brand, whose hotels i've stayed at numerous amount of times, so I chose it. Terrible stay. They advertise free parking, that parking is literally a 10 minute walk away. And if you park on Friday/Saturday night, then that walk gonna be even longer. They want you to valet for $12, but I don't trust others with my car. Service is terrible, they care way more about their casino customers than people actually staying at the hotel. It's a very loud and ruckus environment, you should only stay here if you are planning to use the casino a lot.

Some pros are that it is a good location, close to the highway. And the rooms are fairly clean, but the hallways do smell like smoke when i specifically asked for a non smoking room, would assume the whole floor is non smoking. If you have a family, or are a person who wants a peaceful environment, this is not the hotel for you. Drop an extra $20 and get a better, safer, peaceful hotel.

阅读更多
收起

Great place to stay and gamble

By

2020 三月 16

club

Best card room in LA with a nice hotel attached. The food and drinks in the sports bar are priced great.

阅读更多
收起

Great accomidation

By

2020 三月 15

club

Good service in person, but service was horrible over the phone. Made me feel like I was calling an unknown establishment for services and was placed on hold. In addition, there was no thank you greeting nor did the assistant mention the name of the establishment when my call was answered.

阅读更多
收起