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84%
推荐此酒店
整体体验
4.2
84%
推荐此酒店
管理预订
宾客评论
我们收到的每一条评论和打分都会经过验证，以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
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我们收到的每一条评论和打分都会经过验证，以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
宾客评论
我们收到的每一条评论和打分都会经过验证，以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
84%
推荐此酒店
整体体验 4.2
84%
推荐此酒店
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Lied to by staff about COVID19
ByRay 12
2020 三月 18
My 3 week stay was canceled after a week. I was told it was because the Governor had ordered all casinos in the state closed. But come to find out from the local news media, they were forced to close because they had an employee test "Presumptive Positive". I would rather be told the truth about a situation that I and my spouse are involved in.
IHG this is not good business practice.
Signed,
Up until now a loyal Spire member
Bad Experience
By123IQ
2020 三月 17
From the outside looking in, Crowne is a reputable brand, whose hotels i've stayed at numerous amount of times, so I chose it. Terrible stay. They advertise free parking, that parking is literally a 10 minute walk away. And if you park on Friday/Saturday night, then that walk gonna be even longer. They want you to valet for $12, but I don't trust others with my car. Service is terrible, they care way more about their casino customers than people actually staying at the hotel. It's a very loud and ruckus environment, you should only stay here if you are planning to use the casino a lot.
Some pros are that it is a good location, close to the highway. And the rooms are fairly clean, but the hallways do smell like smoke when i specifically asked for a non smoking room, would assume the whole floor is non smoking. If you have a family, or are a person who wants a peaceful environment, this is not the hotel for you. Drop an extra $20 and get a better, safer, peaceful hotel.
Great place to stay and gamble
ByMike
2020 三月 16
Best card room in LA with a nice hotel attached. The food and drinks in the sports bar are priced great.
Great accomidation
ByJeremy
2020 三月 15
Good service in person, but service was horrible over the phone. Made me feel like I was calling an unknown establishment for services and was placed on hold. In addition, there was no thank you greeting nor did the assistant mention the name of the establishment when my call was answered.
Same as always
ByGuest777
2020 三月 14
Delivered a great experience which has been par for the past decade.
Fine Hotel
ByEastBayBoy
2020 三月 13
It's cool. Nice rooms. Nice hotel. The breakfast buffet is kinda trash if you're paying for it, it's a good value if it's free.
Safest place in the area
ByTraveler661
2020 三月 10
If you know the East LA region then you know it has a large number of sketchy pockets. This hotel has the most alert, well staffed security for probably 15 miles around. I park my vehicle and go to sleep in complete confidence. The rooms are great. This is the first time in 5 years I had any issue with a room, and it was just a lack of USB chargers. With plenty of wall plugs available it was no big deal.
Great Hotel
ByDaywot
2020 三月 05
All good nothing bad to say with my stay. Good food options. Clean rooms.
Jackpot
ByFirst Down
2020 三月 02
A little pricey, but excellent comfort in the room. The restaurant staff is excellent. The security guards are rude and unhelpful.
VERY hard bed
ByTraciC66
2020 三月 01
Check in and staff were wonderful. The bed however, not so much. It was VERY firm and made for a rough night of sleep. The shower was a bit of an issue, due to not being able to regulate the water temp. It was either hot or cold. No in between.
Great service and location.
ByJerry
2020 二月 29
Every staff member I dealt with was friendly and accommodating. Comfortable bed and quiet room.
Poor hotel
ByClint
2020 二月 29
The hotel was a gross dump. I have asthma, and woke up to smoke seeping into my room from across the hall. The sheets in my friends room were DIRTY when he checked in. It wasn’t clean, all furniture was old and beat up. Very poor and definitely not worth the price. I’ll never stay here again