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宾客评论

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评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
91%
推荐此酒店

整体体验

4.6

基于 2042 评论
91%
推荐此酒店

Ratings Breakdown

2042评论

  • 5 星级
    1373
  • 4 星级
    524
  • 3 星级
    94
  • 2 星级
    26
  • 1 星级
    25

沒有很滿意的體驗

By

2020 二月 03

完全沒有識別我是IHG會員 沒有歡迎 跟其他國內IHG的酒店相比 這一家是最差的前台服務 還有CHECKIN 的時候居然寫錯房號在卡上 本應是17樓的房間 寫成11樓 害我提著行李 白跑一次 要再次回到前台...........重點是在我CHECKIN的時候 只有我一個客人 這種低級錯誤 簡直不能接受, 而且該寫錯房號的員工沒有跟我道歉 非常失望 以後絕對不會再入住

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用餐體驗

By

2020 一月 29

club

自助晚餐的種類很少及質素一般,仍有很大的進步及改善空間。

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Great location and big room

By

2020 一月 28

platinumelite

The guest room is very big, and location is excellent, many restaurants near by.

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A lovely and worthwhile hotel

By

2020 一月 27

The hotel is quite worthwhile given its convenient location close to Luohu Port, and its proximity to East Gate areas. And it’s price is also very competitive, although the facilities is not so up to date.

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広い部屋

By

2020 一月 24

部屋はアップグレードしてくれたとの事で非常に広くて快適であった。ベッドも質がよくて良い睡眠がとれた。

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快適な睡眠でした

By

2020 一月 24

騒音もなく、すぐに眠りにつき、気持ちよく目覚めました。
まくらの硬さが2種類あることや、別途の固さも最適でした。

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Another good Crowne Plaza

By

2020 一月 21

I was slightly hesitant to book here because the hotel seemed a bit dated from reviews and pictures. I'm glad I did stay though - it's definitely not the newest or shiniest CP I've seen, but everything was well maintained and service was excellent, at check-in, in the Club Lounge and at breakfast. Good recognition of Spire status (room upgrade, welcome drink, lounge access, separate breakfast room for IHG members). Good selection of drinks and snacks in the lounge in the evening.

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愉快舒适

By

2020 一月 21

club

酒店大厅工作人员非常热心亲切 帮助我们很多问题 谢谢

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员工服务

By

2020 一月 20

前台员工服务十分殷勤,令客人有宾至如归感觉,期待能继续保持下去

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Comfortable and Great Services

By

2020 一月 20

It always great to be an IHG member, the services render at this hotel was exceptional on our 2nd stay, it was a great expectation at least for me and indeed I look forward to another stay at the same hotel in Shenzhen, China in the near future

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Makes me feel recognized and welcome

By

2020 一月 20

1st impression was the welcome services at the reception desk, the person (a gentlemen) who checked me into this hotel did a great service, during the check-in although I could not remember his name - i think he mention his name verbally as "JUSTIN" i am not so sure, but he did GREAT and I appreciate his services as well

During the stay the ambiance was good and we like it, location, etc.

Keep up the great work

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舒适方便

By

2020 一月 19

罗湖是个老区,那里的夜生活多姿多彩,通常晚上如果有活动,我都会选择这家酒店,方便舒适。

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