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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 1828 reviews
93%
Recommend This Property

Ratings Breakdown

1828reviews

  • 5 Stars
    1200
  • 4 Stars
    446
  • 3 Stars
    102
  • 2 Stars
    41
  • 1 Stars
    39

Crowne Plaza Auckland

By

11 November 2019

club

Tired hotel in CBD charging top rates. More like a 3 star hotel.Handy to CBD though.

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Great central location with easy access to ammenities

By

11 November 2019

club

Quick checkin and departure meeting all our needs for the reason that we stayed. Central location with transportation available in most directions.

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床铺舒适

By

10 November 2019

club

入住非常方便,地段十分完美,服务一流,早餐发现好吃,床铺舒适

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Bedroom

By

09 November 2019

club

Preferred a room with better views.
Also valet parking as part of service would be good to provide.

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Conference Stay

By

07 November 2019

club

Overall I had a great stay at this hotel. Staff were all friendly, knowledgeable and helpful. Service was always prompt.
The facilities were of good standard. My only critical comment would relate to the ambience and décor because it feels a bit tired and dated. The exterior of the hotel could do with some freshening up, maybe with some greenery.

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ロケーション

By

06 November 2019

club

とてもロケーションが良く、市内を利用するならば良いと思いますが、市内は駐車場が高いので大変ですが、部屋も清潔で快適な滞在でした。また滞在したいと思います。

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Punching above their weight

By

06 November 2019

club

Brilliant weekend stay here. Communication from staff checking in and making sure we had a great stay was a really nice touch. Nothing too much effort and the room was clea and tidy.

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Comfortable and quiet

By

06 November 2019

club

This hotel is a very comfortable place to stay right in the centre of Auckland. It has very clean quiet rooms with all amenities. A good location to visit most attractions. It is a good venue for business and leisure functions. Car parking is adjacent to hotel at additional discounted cost. Friendly helpful staff.

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Lovely staff, super comfy beds

By

31 October 2019

club

I stayed on my reward night and upgraded my room to a two story executive suite 2810 and I loved it. The room was neat and massive and a balcony with a city view was cherry on the cake. The reception and the concierge staff were exceptionally professional, friendly and courteous along with all other staff members I met. The club lounge had a great view and the selection of drinks and snacks were decent. We enjoyed a hearty breakfast the next morning befitting a king.
Safe to say Crowne Plaza Auckland is my preferred hotel for my weekend getaways.

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Auckland Experience

By

28 October 2019

Lovely stay. Great beds. Hotel close to the Sky Tower. Breakfast plentiful and delicious. Great holiday.

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Good location. Old, tired rooms

By

28 October 2019

club

Great location. Excellent and very helpful staff at reception. Old rooms/bathroom. Tidy but expensive.

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Long Way From Home

By

27 October 2019

club

The hotel was as nice or nicer than expected. The only problems I had were due to my ignorance. I lost a day in travel (international time line), I had to pay for this day at hotel.

I didn't know about the plug in issue. Again, my mistake, they handled it beautifully even when I forgot to turn in the converter plus. It was still in my purse when I got home. I notified hotel but they did not charge me.

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