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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 840 reviews
85%
Recommend This Property

Ratings Breakdown

840reviews

  • 5 Stars
    490
  • 4 Stars
    199
  • 3 Stars
    77
  • 2 Stars
    34
  • 1 Stars
    40

Pleasant stay

By

28 February 2017

I was stayed in Crowne Plaza Beijing International Airport for one night as transfer purpose. I received a warm welcome from Doris and Grace. Those two young ladies helped me to check-in efficiently. They always smiling during the process and introduced the overall facilities to me. During my stay, I was wondering whether they have some local special in hotel's restaurant or not. Another Front Desk staff Cloud escorted me to the Chinese restaurant and made recommendation for me. I felt the charm of hospitality: a home far away from home. I definitely will come back again in the future, and recommend this hotel for my friends. It was a very pleasant stay.

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Good hotel experience in general

By

27 February 2017

club

I stayed for 3 nights.

Had a rather good experience in general. Aspects of it was average.The rooms were nice and very clean and comfortable.

Check in and check out was a breeze and once of the quickest and most efficient I have encountered.

Hotel breakfast was good. Dinner was shockingly limited and very very poor quality, especially when you are paying RMB118 for a bowl of beef noodles when a street version could be had for RMB10 or so.

My biggest disappointment was having written to the hotel two weeks prior to my arrival to enquire about shuttle services and make requests for my room, only get an initial response that my queries will be passed on to the relevant people; but I never heard back from the hotel since.

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积分换房

By

26 February 2017

第一次用积分换房,选了北京的临空皇冠假日。
check in 时被告知是致悦会员,房间升级到了套房并且可以享受行政待遇。 简直是意外的惊喜。
第二天一早的飞机,酒店还提供了凌晨5点的shuttle bus 到机场。服务很贴心。

非常可惜的是,由于自身行程安排,完美错过所有的下午茶,HH和第二天的早餐。 下次有机会的话一定要来体验一下。

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Nice Quiet rooms

By

26 February 2017

club

High standard. Check in and out is now as can be expected. Rooms with all amenities fitted. Too high price after all. Nevertheless good for quick shuttle to Beijing airport.

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床铺舒适

By

26 February 2017

club

住宿还满意,电梯按钮有静电,电梯有时卡插上没有反应。房间打扫得也比较干净,周围用餐可选择性少。早餐比较丰富,可选择性多。

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Long layover in Beijing

By

25 February 2017

club

Excellent property in every possible measurement. From the shuttle pickup at PEK airport all the way through to shuttle dropoff the experience exceeded my expectations!

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服務一流

By

25 February 2017

platinumelite

Great front desk service; clean and quite room; great breakfast and service. A noice hotel like home!

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Confortable

By

24 February 2017

club

Amaizing people, very helpfully all the time, I recommend this hotel for everyone

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首都机场附近值得选择的酒店

By

20 February 2017

经常到北京进行商旅活动,大多数都选择北京临空皇冠假日作为入住首选,酒店服务及餐饮(特别是早餐)比较非富,健身设施也不错。

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Stopover in Beijing

By

19 February 2017

club

Excellent hotel for an stopover in Beijing close to the international airport Beijing

Posted byHotelStaff
20 February 2017
Dear Guest, Thank you so much for your review of our hotel. We are very glad to know that you liked our location and convenient shuttle bus to the Capital Airport. Meanwhile, we always strive to provide comfortable and friendly accommodations to our guests. Thank you again for your support and we look forward to welcoming you back in the near future. Thank you! Sincerely, Marketing Communications Manager
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Good Hotel

By

17 February 2017

platinumelite

Stay at this hotel was comfortable, breakfast was great. Slow internet.

Posted byHotelStaff
20 February 2017
Dear guest, Thanks for sharing your valuable feedback with regards to your recent stay with us. We appreciate your constructive feedback and we are glad to see you liked our environment and breakfast. Meanwhile, please accept our sincere apology for the inconvenience of slow internet. Rest assure that we will enhance the power of internet in the near future. As we speak, we are still conducting enhancement throughout the property and I do hope to have a chance to welcome you personally during your next trip and walk you throw the changes. Thank you! Sincerely, Marketing Communications Manager
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早班机过夜好选择

By

17 February 2017

如果是早班机,选这里非常方便。24小时机场接送班机很准时。前台非常友好。房间大小,整洁程度都很满意。酒店旁边有必胜客。早餐5点半供应。也能24小时就好了。总之会再次入住。

Posted byHotelStaff
20 February 2017
尊敬的客人您好,真诚感谢您选择入住北京临空皇冠假日酒店,并抽出宝贵时间对我们做出点评。非常高兴您满意我们的服务、设施和环境。酒店毗邻首都国际机场和国际展览馆新馆,我们还为客人提供全天24小时每30分钟一班的机场巴士接送服务,方便客人的出行。我们的皇冠咖啡厅是一间24小时营业的全日制餐厅,并且每天早上五点半至十点钟为客人提供中西式自助早餐,品类丰富,营养均衡。与此同时,位于酒店周边的商区现已全面营业,大型连锁超市家乐福、日式/港式/西式糕点美食都将更大程度的满足商旅客人的需要。再次感谢您对我们的肯定和认可,我们期待您的下次惠临!
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