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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.3

based on 902 reviews
84%
Recommend This Property

Ratings Breakdown

902reviews

  • 5 Stars
    525
  • 4 Stars
    214
  • 3 Stars
    83
  • 2 Stars
    39
  • 1 Stars
    41

温馨,安静

By

28 April 2017

一流的服务,离机场特别近,24小时接驳车,坐飞机特别方便。房间舒适、干净。不管是入住登记还是退房,速度都很快。酒店对于致悦会员,毫不吝奢的升级。

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Bad experience

By

25 April 2017

club

For a IHGProperty
this was a bad experience, i had big expectations !

I have been a costumer from IHG for years, after my latest stay in Asia , i won't be able to continue my business with them, the care less actitud by staff the poor English. i Book he hotel with points and looks like they were giving me the rooms for free, they did not think that i have all this points because i have been collecting them for years as a costumer.

i was charge with extra bed every time in Beijing after booking for 3 people they deliver a 1 bed room.
and may me pay extra for a couch inside the room,
never happened before, i should stay and pay for a SPG Hotel next time

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Great Stay at Crowne Plaza Beijing

By

25 April 2017

club

Friendly front Staff ,very helpfull.Laundry Service was pretty fast and friendly.

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Good hotel near to airport and exhibition center

By

24 April 2017

platinumelite

The hotel is a little bit running down!
Internet is very bad ! And aircondition is not working in room .
Club lounge very food with a variety of good food.
Staff do the best they can , but need as well improving the English language.
Did not meet my expectations for a Crowne Plaza hotel.
But very good location for a hotel near to the airport ( 15 Minutes) and exhibition center ( in waking distance)

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Silent

By

23 April 2017

It was really great to stay here,
the atmosphere was silent so i could follow up all my business!

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環境可以。

By

23 April 2017

club

大集團經營。服務有一定的水準,但裝修比較傳統,可以考慮改為時尚一點!房間內應改用 coffee capsule . 浴室內應改用有品牌的淋浴洗頭水及淋浴露!

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Great Hotel

By

23 April 2017

Great Hotel, easy airport shuttle. Close to the train station. About a 40 minute train ride into town. It would be nice if they sold international (english) guide maps. The free ones at the desk were OK, but I would be willing to pay for a more detailed English map. It would be great if they were kept at the concierge desk.

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Nice room

By

22 April 2017

platinumelite

We got a free upgrade to a suite. Comfortable bed, free breakfast, drink and fruits, shuttle from and to the airport. All these were nice. The sign for member checkiin line was a little confusing so we didn't check in there and waited a little bit long time for checking in in the nonmember line.

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Close to the airport - good service

By

22 April 2017

Well located transit hotel with good shuttle service. Nice staff, fine service. 12th floor executive lounge too busy.

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friendly reception, internet connection poor

By

22 April 2017

club

poor internet connection all over the hotel, neither in the hotel room nor in the lobby nor in the breakfast room

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环境很好的一家酒店

By

22 April 2017

club

酒店的环境不错,很符合洲际酒店的标准,酒店的服务水平也不错,总之性价比比较高的一家酒店。下次来北京的话地理位置需要的话还是会选择这家酒店的

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super service

By

21 April 2017

platinumelite

Ich war sehr positiv überrascht, dass der Shuttlebus trotz Verspätung noch um 0140 in der Früh auf uns wartete und der Fahrer noch mit einem Mitarbeiter im Hotel telefonisch in Kontakt trat, ob wir wohl die angemeldeten Gäste waren.
Bei der Vielzahl von Gästen und Zimmern in diesem Hotel ist eine derartige persönliche Betreuung aussergewöhnlich.

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