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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 1394 reviews
92%
Recommend This Property

Ratings Breakdown

1394reviews

  • 5 Stars
    957
  • 4 Stars
    346
  • 3 Stars
    54
  • 2 Stars
    23
  • 1 Stars
    14

位置很帮,服务一般

By

17 August 2017

酒店硬件很不错,位置也很便利。
1.前台的服务员态度一般,因为房卡无法刷开电梯,来回前台请求处理了3次,没有主动陪同客人去电梯解决,未体现出对客人碰到困难的任何帮助诚意,作为最高级别会员表示对服务失望。
2.只能自己去行政楼层吃早餐,同住的无法前往,让人感觉很差。

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房间干净,服务一流

By

16 August 2017

安静,干净,方便……入住体验很好。酒店的员工很热情。旁边就是个大型购物商场,买东西吃饭都挺方便。酒店不靠近马路所以比较安静。总的来说值得入住…~

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房间不错,服务周到

By

15 August 2017

platinumelite

前台工作人员英语说得非常棒,服务态度特别友好,并且详细介绍了北京城。房间很完美,很注重细节,装修也不错。酒店在地铁站边上,周边环境虽然一般,但也还不错。

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床铺舒适,干净

By

15 August 2017

房间装饰布局时尚,入住很舒适。如果第一次入住的积分规则能改变就好了,我第一次入住了18晚,结果只积1000分,感觉不合理,不公平,希望能改进。

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入住反馈

By

15 August 2017

入住和退房都感受到前台的热情和主动,早餐丰富(就是有一天出了一款咸蛋挞,同时另外一个区域又提供甜蛋挞,希望加以说明),客房服务细心及时。由于下午不小心把枕头弄脏了,就放在了电视剧柜上,吃完晚饭回酒店时居然已经换好了新的。另外要吐槽行政酒廊,选择少,口味一般。如果没有行政酒廊的需求,总体入住体验很不错,如果价格能够再优惠一些,就完美了。

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一流的酒店设施和环境

By

14 August 2017

club

新云南皇冠假日酒店内的设施和服务都非常好,房间宽敞洁净,设施好,酒店内的康体设施非常不错,游泳池很好。感觉比较欠缺的是周边环境略差,特别是公共交通有些不太方便,尤其早上打车有些难。

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前台未告知迎宾礼取用地址

By

14 August 2017

前台入住办理速度可以,没有会员欢迎语,给予迎宾礼未告知领取位置,领取时服务人员态度散漫,客房环境属于正常水准,安静利于睡眠,健身房设施都不错,地理位置较高~离店下雨,着急赶车,冒雨离店……

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一楼水吧一流

By

13 August 2017

club

在这个酒店住过很多次了。喜欢这里的环境,喜欢这里的服务人员。用心工作。出行不是很方便,尤其是早上出租车很不好叫。购物吃饭很方便。

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Perfect hotel

By

13 August 2017

platinumelite

Will come back again. i just stay here for the business trip. The room is clean, the people is nice, the breakfast is good.

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挺好的住宿体验

By

13 August 2017

platinumelite

希望对于房间安排在什么位置能够在入住的时候告诉客人,避免客房位置是客人不喜欢的方位。希望下次能有改变!

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床铺舒适,服务一般

By

11 August 2017

platinumelite

好处: 价钱合理, 网络订房方便, 服务有礼貌, 叫车方便, 房间卫生, 隔音, 床铺舒服程度, 早饭好。

坏处: 外面总在修理, 不雅; 房内空调控制不灵; 房间下水道有虫; 酒店标志 “云南大厦” 应当改成 酒店的名字。

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服务非常好

By

11 August 2017

床非常舒服,游泳池也很好。距离地铁站很近,去机场也很快方便。周边很安静,睡眠质量好。价格比较合理,如果能多点促销就更好。

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