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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 723 reviews
81%
Recommend This Property

Ratings Breakdown

723reviews

  • 5 Stars
    347
  • 4 Stars
    245
  • 3 Stars
    70
  • 2 Stars
    32
  • 1 Stars
    29

环境舒适,服务有待改进

By

07 December 2016

对于客户提出的客房问题还需更加积极的态度去处理,不要等到客户来找到你们二次解决问题,及时反映问题的处理进度和结果

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Comfortable Sleep, Friendly Staff

By

06 December 2016

Great for Business stay in Beijing. Hotel has availability of pickup from airport in comfortable car.

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房间舒适,服务一般

By

06 December 2016

club

早餐时没有感受到周到的服务,食物质量一般,需要提高。硬件设施不够新潮,床头缺少USB口,没有高科技设施,希望能改善。

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适合商务旅行的酒店

By

05 December 2016

platinumelite

适合商务旅行的酒店,有免费酒店公司接驳班车很方便,早餐不错,服务态度也好。床和枕头很舒适能保证良好的睡眠。就是客房设施有点陈旧了。

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Comfortable bed and great breakfast.

By

04 December 2016

This hotel has amazingly good food catering service. For example, the breakfasts are diverse in distinctive cuisines. Lunch dim sum buffet's performance-to-price ratio is high, and the food is delicious! Go check it out if you will stay there sometime.

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前台训练有素

By

04 December 2016

办理入住和退房时的前台都很专业,态度很好,效率很高。尤其是办理入住时的短发女生态度很亲切很可爱。

办理退房时赶上了高峰期,稍微等待了一下,但是等待的时候没有队伍可以排,因为不知道应该占在哪里所以都站在一起全凭自觉。如果有排队的地方就会清楚很多。

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Great place

By

30 November 2016

The room is well designed, spacious and appointed. The bed and shower make me feel very relaxed and comfortable. As this is a business trip I relied much on the internet performance, I made several online meeting in it, there is no much lag. However the bandwidth is not as modern as it should be, I cannot turn on a high quality video. The swimming pool is also perfect for a tired day.

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Very strong staff engagement

By

29 November 2016

platinumelite

Good hotel with an overall team which is really helping making it better. Very nice stay

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床铺舒适,服务一流

By

29 November 2016

club

总体来说是非常不错的。果盘和迎宾饮品,虽然匆忙没有体验到,但这些服务还是让人心头一暖。不过电梯的指示貌似不明显,16楼以下及17层以上分别乘坐不同电梯,但第一次往往不知道该上哪个

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客房餐饮太差

By

28 November 2016

club

客房餐饮太差客房餐饮太差客房餐饮太差客房餐饮太差客房餐饮太差客房餐饮太差客房餐饮太差客房餐饮太差客房餐饮太差客房餐饮太差客房餐饮太差客房餐饮太差客房餐饮太差

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地理位置比较优越

By

28 November 2016

地理位置好,周围缺少类似档次的酒店,所以比较有优势。泳池非常棒。酒店的服务一般,有些工作人员的态度比较差。

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入住一晚

By

27 November 2016

club

尚可。首先,酒店地理位置,外部装饰很好。其次,客房灯光太暗,装修一般。并且赠送的水果太小,不符合crowne plaza国际高端连锁酒店的定位。

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