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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 766 reviews
81%
Recommend This Property

Ratings Breakdown

766reviews

  • 5 Stars
    368
  • 4 Stars
    262
  • 3 Stars
    72
  • 2 Stars
    34
  • 1 Stars
    30

早餐座位

By

21 January 2017

club

人多的時候, 會有早餐座位不足, 或是混亂的情況, 建議桌上放個桌號碼牌子, 有人坐的時候, 將牌子立起, 請顧客離開時, 將牌子繳回, 這樣可以確認桌子再次被利用.

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staff issue

By

20 January 2017

You need to keep your staff and new staff have no idea regarding how deliver a great service to long time client

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前台服务很好

By

18 January 2017

club

前台服务人员很热情主动的提示我出示优悦会员的身份,并让我享受到了会员赠礼,全程微笑,服务耐心,让顾客在入住前就有了好心情。

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服务很棒

By

17 January 2017

club

服务好棒噢,早餐引导员笑容甜美,开启一天的好心情!
会员礼遇很好噢,安排了靠近电梯的房间,安排了大床,还升了房,总之入住很满意噢,棒棒哒,祝酒店生意兴隆,么么哒,字数够了吗

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态度蛮横,性价比差

By

14 January 2017

platinumelite

办理入住后,第二天工作人员告知非协议公司的员工,不能按协议价格入住,必须按门市价补差价,态度蛮横恶劣,像在审犯人!
酒店设施陈旧,性价比很差。

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位置优越,服务热情

By

11 January 2017

platinumelite

酒店位于知春路上,中关村的核心地带,距离地铁口很近。走路去人大北大也很方便。入住时工作人员识别出了白金会员并升级了房型,遗憾的是水果拼盘催了两次才在第二天送达,饮品券也是后来专门要的才给。

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床铺舒适,服务一流。

By

11 January 2017

club

硬件还是不错的,中关村的好酒店不多,还是商务出行的不错选择之一。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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乱收费。会员体验不好!

By

10 January 2017

酒店三天周末六折价和400电话预订的三天周末六折价不一致,导致酒店多收费用。还有和其它皇冠假日酒店的体验完全不一样,还不如假日酒店的服务!

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乱收费。会员体验不好!

By

10 January 2017

酒店三天周末六折价和400电话预订的三天周末六折价不一致,导致酒店多收费用。还有和其它皇冠假日酒店的体验完全不一样,还不如假日酒店的服务!

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值得肯定,还可以进步

By

10 January 2017

地段好,房间空间大,卫生不错.
房间没有完全打扫干净,浴池边有开封过的沐浴露,马桶不是很干净.欢迎果盘没有提前送到房间.提前要求安排离电梯远的房间,但是房间就在电梯口.网络稳定性和速度有待加强,tplink的便携路由器不是好的选择

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服务上乘

By

10 January 2017

到店后整体入住流程流畅,提及需要小工具以方便工作的要求也及时调配并送达房间,房间舒适度不错。地理位置也相当优越,交通便捷并且附近的商圈便利程度非常好

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Komfortables Bett und großartiger Service.

By

09 January 2017

club

Echt angenehmer Aufenthalt. Sehr nettes Personal., Freundlicher Manager.

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