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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 824 reviews
96%
Recommend This Property

Ratings Breakdown

824reviews

  • 5 Stars
    593
  • 4 Stars
    172
  • 3 Stars
    34
  • 2 Stars
    16
  • 1 Stars
    9

Free upgrade

By

22 October 2017

platinumelite

Excellent hotel, room and location. Couldn’t fault the service of the staff either. Would love to visit again soon.

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The most perfect place to stay when in Bruges!

By

21 October 2017

We have been staying here for years as there is not a more convenient hotel in Bruges. We have always had a good welcome but the past 3 years have been the best.
Our needs are always met and the friendly welcome is appreciated as we have normally been traveling for a while before we arrive here.
The only problem we have is the pillows! We have tried each one in the past but it takes a day or two to find a comfortable one! My wife has solved the problem for her by bringing her own! This does NOT deter us from coming here and we shall continue our yearly visit. We have brought friends and relatives from USA and they love it.
The one thing I am disappointed in is that we have only once been upgraded!!

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安心、便利なホテル

By

19 October 2017

platinumelite

安心のクオリティです。
街歩きには場所がとても便利で、部屋は清潔感もあります。
朝食メニューはいつも同じなので、代わり映えしないけれども、短期滞在なら問題ないかな。ネット環境が、どこも同じだが、弱いので充実させて欲しいです。

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Excelente opcion, ubicacion inigualable

By

16 October 2017

club

Excelente opcion para estadia en Brugge, la ubicacion es inigualable y el servicio excelente. Muy recomendable

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Front desk staff

By

16 October 2017

platinumelite

Excellent front desk staff. provided local knowledge. details provided re train times etc.

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Great Location

By

12 October 2017

Brugge is a very expensive city and so is the hotel
Breakfast at 24 Euros is excessive for what you get, however the quality of the other food is good if expensive. Did not seem to know my room preferences despite contacting the hotel beforehand

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MR M

By

11 October 2017

The hotel staff were good -room adequate nice - breakfast OK

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Wonderful stay.

By

09 October 2017

club

Great room and staff. Location is great for tourists. It was a good value for the money I spent. I will stay here on my next visit.

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Admiral Cosmo

By

08 October 2017

Nice property in a great location needs some updates.

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Night in brugge

By

07 October 2017

Good hotel, great location, shame parking isn’t free

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Super Lage, super Hotel

By

07 October 2017

platinumelite

Die Lage des Hotels ist genial. Vor der Tür ist man schon in der Innenstadt. Die Sightseeing Kutschen fuhren direkt unter unsrem Zimmer.
Das Zimmer war sehr gut.
Das Ambiente hat uns auch gut gefallen. Leider war uns das Restaurant zu teuer, auch das Frühstück, aber es sah gut aus. Die Bar hat nicht alle Tage in der Woche auf.

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Good room, good restaurant, bad and old gym

By

07 October 2017

club

Gym old and uncomplete, without security cameras. The gym is in the last floor and with a closed door. Corridor of room floor old, without enough light.
The rest of the hotel is good.

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