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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.6

based on 1300 reviews
97%
Recommend This Property

Ratings Breakdown

1300reviews

  • 5 Stars
    961
  • 4 Stars
    255
  • 3 Stars
    49
  • 2 Stars
    23
  • 1 Stars
    12

Great location, great spacious room!

By

10 December 2019

Amazing, friendly welcome and staff interaction. Amazing hotel with a lovely spacious and modernly decorated room. Comfortable bed. However I always ask for extra pillows, and we got 2 each person, which I know for a fact is brand standard. However it was hypoallergenic. Luckily, we had fluffy pillows. We also had a man enter our room after knocking, but didn’t wait for us to open the door, and came in without us saying that it was okay, to look at the toilet only a few minutes after we arrived. He then said he would come back and fix it after we had “gone”. When we had dinner that night, the waiter took a while to sit us down, and to take our order, and gave me a white wine instead of a rosé like I asked, but it was a nice wine, so I drank it. Overall a really nice stay for one night, but there were a few mistakes and issues that could have really ruined our staff if we minded.

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Mr T

By

07 December 2019

club

Very comfortable bed and pillows had a great sleep, the staff were helpful and friendly nice size pool for morning swim, and lovely breakfast.

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Comfortable bed

By

02 December 2019

club

Had a great stay in Brugge and the crown plaza, would highly recommend

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A relaxing long weekend in Brugge

By

02 December 2019

We returned to the Crowne Plaza with friends for another weekend break to coincide with the Christmas markets and festivities. We had a very comfortable and relaxing time and were made to feel very welcome and at home. The hotel has a great location and our rooms had good views of the city. We will definitely look forward to our next visit to the Crowne Plaza.

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Our go to place

By

01 December 2019

club

We have visited this hotel as regularly as we can since it was first built.
I had booked 2 suites for ourselves and our friends as this was the first time that they had visited brugge.
Although the rooms were perfectly clean and comfortable and in a good state of repair,but showing signs of wear on the paintwork and window closures.
But this hotel has always been our go to place when visiting Brugge.

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Great hotel in an excellent location

By

30 November 2019

My wife and I came to Bruges for the Christmas Market and chose this hotel due to its excellent location and also as a Spire Elite IHG Rewards Club member.
This was our fourth stay in this hotel.
As before,we were not disappointed with our stay.
The reception staff were friendly and helpful and the breakfast offered a good selection of food.
I can recommend this hotel for a short stay in this wonderful small city

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Bon emplacement chambre moyenne

By

30 November 2019

club

Très bon emplacement. Bon accueil. Petit déjeuner parfait. Parking en lien direct avec l’hôtel.
Chambre (710) chère car étroite, sombre et bruyante (en dessous de la salle de fitness)

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Great Stay at Bruges

By

27 November 2019

club

Enjoyed every minute of our stay, we were on a short break with our 12 year old daughter, she enjoyed it very much as well.We loved the pool, Sauna and the gym equipment. We shall definitely look to book again.

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Lovely stay

By

25 November 2019

club

Have stayed here before and we love it because it is quiet yet very convenient for everything and although not cheap we like having secure underground car park

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séjour très agréable , hotel très bien situé !

By

25 November 2019

club

l’emplacement de l'hôtel , son confort , la qualité de son petit déjeuner ont fait de ce séjour une réussite ! Nous reviendrons !

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Ensemble excellent

By

19 November 2019

club

Je recommande cet hotel idéalement situé au coeur de Bruges. La qualité des chambres, du service et du petit déjeuner est au rendez-vous.

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チェックイン、チェックアウト時のスタッフの対応がよい

By

19 November 2019

club

チェックイン時に部屋の希望を聞いてくれた。また、チェックアウト時に預かってもらったスーツケースの扱いがよかった。

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