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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 1145 reviews
95%
Recommend This Property

Ratings Breakdown

1145reviews

  • 5 Stars
    822
  • 4 Stars
    233
  • 3 Stars
    56
  • 2 Stars
    20
  • 1 Stars
    14

Lovely Night At Gerrards Cross

By

20 November 2019

club

Spent a great afternoon, evening at the Crowne Plaza in Gerrards Cross. Check-in smooth, gym decent, pool lovely, steam room steamy, bar very nice, reasonably priced, food great, staff excellent but need educating on how to cut/serve Chateaubriand!
Get the jacuzzi working, it'll be perfect!

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Friendly staff comfortable bed and amazing pool gym and spa

By

20 November 2019

Highly recommend as get away retreat. food is superb as is the spa pool and gym. The staff are really friendly and make you feel very welcome.

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Excellent place to stay

By

18 November 2019

Absolutely enjoyed our stay here and just wish we could have stayed longer. Just a quick drive to the train station.

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Disappointing

By

17 November 2019

Tiny room.
All looks great from photos, reality is very different.

Staff with zero personality (that I experienced, obviously this may have been a unfortunate days rota)

Good pillows, teamed up with a mattress that may have been multiple sacks of potatoes covered with a mattress protector, topped with a bed sheet.

Air trapped in plumbing from the room next door. Any bathroom usage in neighbouring room was experienced in ours

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Excellence in a room

By

16 November 2019

club

Room very spacious, everything you require for overnight stays. Good quality Toiletries, comfortable bed and efficient room service. All the staff had a smile and very welcoming

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Great stay business and leisure

By

16 November 2019

Really enjoyed my stay at this hotel, outside looked amazing as they had just done the Christmas decorations, and inside was so beautiful.
Staff are all so helpful and friendly, I had an amazing upgrade due to my IHG points and was so impressed with the room, facilities, club room (for a quiet breakfast) and the spa / gym is excellent
Really recommend and have already booked my next few stays!

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Single night family stay

By

15 November 2019

Above expectations. Great atmosphere and service. Highly Recommendable

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Very Good Weekend break

By

14 November 2019

Everything was good or very good apart from the coffee machine in the Club Room. Please change it for a machine that is reliable!

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Great service, facilities and environment

By

14 November 2019

club

Great service, facilities and environment. Enjoyable stay that enabled a safe surrounding with pleasant facilities to relax after the long business days.

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Einfach super

By

13 November 2019

club

Tolles Hotel . Freundliches Personal was echt hilfsbereit ist. Die Zimmer sind sauber und wirklich sehr gut. Wir haben die Zeit genossen. Das Frühstück lässt keine Wünsche offen.

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Never lets us down

By

11 November 2019

Another (think it’s was our eight stay) great overnight visit to this hotel. As always every aspect of our stay was excellent.

If you are in the area this is an IHG hotel you should give serious consideration to staying in. You will not be disappointed

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Friendly staff but room was cold and not 100% clean

By

09 November 2019

club

Nice location and the staff were friendly but disappointed with the room quality and cleanliness. Hard pillows, room wasn't 100% clean and was cold.

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