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Guest Reviews

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Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.7

based on 408 reviews
93%
Recommend This Property

Ratings Breakdown

408reviews

  • 5 Stars
    326
  • 4 Stars
    56
  • 3 Stars
    16
  • 2 Stars
    7
  • 1 Stars
    3

Crown plaza Stay

By

27 January 2020

platinumelite

Great service from hotel staff and very good hospitality.
Very spacious rooms.
Breakfast was excellent

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The Hotel that feels like Home

By

22 January 2020

I have stayed in many hotels around the world, and many of these IHG Hotels. I have never come across one that truly make your stay feels like home, and this is one. Many hotels preach and boast about customer experience and service culture, this is a one that delivers....and there is no need to talk about it...for it is in them !

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床鋪舒適,冰箱需要放飲料。浴缸的排水孔位置不洽當。

By

18 January 2020

club

適合旅遊或是商務使用。餐飲可以加強。禮賓服務希望再主動一些。大堂與宴會廳的音響回音互相干擾。

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surrounding environment

By

31 December 2019

the noise generated by construction project nearby the hotel is disturbing, would it be possible to negotiate for the pilling to be restricted within certain time frame of the day?

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快適なベットと浴室、ふわふわタオル

By

18 November 2019

club

客室は素晴らしいです。
スタッフの対応は、日本とはすこし違うとおもいました。
ホテルの近くに食事をする場所がないのが残念です。
また、ルームサービスで日本料理もありませんでした。

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値段なり

By

31 October 2019

club

お高いのでこれぐらいはやるべき。
トイレはシャワートイレにして欲しい。
部屋の温度が深夜に上がり、夜明けに急激に下がるのはやめて欲しい。

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床铺舒适

By

30 October 2019

club

很好,性价比超高,房间设施比较好,床铺舒适,比较干净整洁

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worth to stay

By

28 October 2019

This is among ChengDu one of the best Hotel stay experience , excellent service

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温江皇冠假日体验之旅

By

03 October 2019

我们是因为参会到了贵酒店,前台妹妹热情大方的接待了我们,对于我们的一些要求和疑问都一一作答,全程微笑,入住后,房间设施完备,入住舒适,房间干净。

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服务一流

By

23 September 2019

platinumelite

员工与服务都很好, 无论是前台,行政会议楼, 或者是大厅餐厅,都令人满意
无论什么时间,全部都愿意接待, 服务。在行政会议楼, 服务员都很乐意帮忙准备饮料与食物介绍。虽然很迟才进去用餐,餐厅只剩我与我朋友两人,她们还是面带笑容地等待我们用餐,没有一点不满的表情
时隔一月后的入住,前台的服务员还记得我,还主动与我打招呼与谈天,真是很感动。而且还准备了蛮好的房间,与可爱的毛巾小狗,真的很高心。
要感激的服务员,实在是太多了,真的很高兴有机会入住温江皇冠,是我有史以来,最好服务的酒店

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服务满意,早餐丰富,住的舒适

By

21 September 2019

club

都很满意,周边环境也很好。来成都出差,一直都住在这里。

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ホテルの立地環境について

By

15 September 2019

club

ホテルの周りは緑が多くとても環境は良いのですが、地下鉄の駅からの距離が少し遠いのが残念でした。
成都空港からは車で25分ぐらいで便利でした。
また利用したいと思います。

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