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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 487 reviews
91%
Recommend This Property

Ratings Breakdown

487reviews

  • 5 Stars
    331
  • 4 Stars
    111
  • 3 Stars
    28
  • 2 Stars
    12
  • 1 Stars
    5

性价比一般

By

25 March 2017

club

房间设施有点老旧了,早餐品种也只能说一般,阳台门的锁好像是坏的,只能用插销反锁,整体感觉只能算中规中矩,没什么特色

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客户体验,略有欠缺!

By

24 March 2017

club

酒店符合五星标准,入住安全舒适!但是,是否考虑客户体验需求差异化的问题,比如增加入厕蹲坑。我常出差,不喜欢马桶。设在公共区最好!另外,我找不到房间里马桶间的照明与通风设施。

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房间宽敞舒适

By

24 March 2017

club

房间舒明亮,服务总体不错,硬件设施复合预期,周边餐饮方便,唯一有个小建议,建议早上或夜班值班安排两个人最好,成五点退房,前台因为只有一个人,两个客人都在退房,等待时间稍长。

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Woudful stay

By

22 March 2017

platinumelite

非常好的入住体验 不管是礼宾还是客服 以及行政酒廊都提供了超乎标准的良好服务 下次常住还是要选这一家

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很差

By

21 March 2017

环境真的很一般,服务也一般,房间设施很陈旧,播放器还是iphone4的插口,都没有换新的,洗手池上有一块脏的没打扫干净,提供的沐浴露洗发水牙膏也是没听过的牌子代工的,房间里还有一块像那种外面能看见里面的镜子,很诡异,本来是去放松心情的,但是感受却很差,以后不会再入住高新皇冠假日。

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挺好的

By

19 March 2017

非常不错的酒店,服务热情,早餐丰富。环境优雅,周围没有噪音。床也舒适。总之非常满意。下次有机会还会入住。

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Perfect hotel for business or leisure

By

18 March 2017

This is an excellent and modern Crowne Plaza in Chengdu. Facilities are top notch. Staff are friendly and efficient. Hotel is clean. Great ambience. Thoroughly recommended.

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房型大

By

18 March 2017

club

房间入住时作了升级 升级后的房型很大 但是不知道和原先预定的有多大区别 露天阳台很养眼 但是通往阳台的门最好能用把手打开 目前来看并不方便 阳台的沙发看起来不是特别干净 晚上睡觉需要一一关灯 并没有找到总开关 其他一切都好

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波澜起伏的舒适夜

By

15 March 2017

晚上近11点才抵达酒店,办理完入住手续之后即刻开始了安顿休息,房间设计nice,直至品尝完欢迎水果后仍让我保持着愉快的心情。但是准备洗澡时竟然发现浴缸有虫,让我震惊之余也莫名失望,只好让服务员调换了房间,还好床垫舒适度尚可,没影响到睡眠。早上前台服务态度较好,拉回了不少印象。

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不满意

By

14 March 2017

club

服务跟不上服务跟不上服务跟不上服务跟不上服务跟不上服务跟不上服务跟不上服务跟不上服务跟不上服务跟不上服务跟不上服务跟不上服务跟不上服务跟不上服务跟不上

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Excellent stay

By

13 March 2017

Excellent stay. The only improvement would be room temperature, I could never get the air con to maintain a constant temperature. I highly recommend this hotel to my co-workers traveling to Chengdu.

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Great Hotel and Staff

By

12 March 2017

Always great to stay in the hotel.

Look forward to the next time with them.

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