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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.6

based on 1003 reviews
91%
Recommend This Property

Ratings Breakdown

1003reviews

  • 5 Stars
    707
  • 4 Stars
    210
  • 3 Stars
    47
  • 2 Stars
    25
  • 1 Stars
    14

危機處理良好 物超所值

By

12 December 2019

飯店人員態度及危機處理良好
房間品質及設施優秀
IHG會員有受到禮遇

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快適な室内

By

08 December 2019

部屋が清潔かつ備品類が整っている。豪華ではないが必要十分で機能的。特に荷物とハンガースペースは通路ではなく角にコンパクトにまとまっていて機能的。

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A burning hot room

By

02 December 2019

My room was burning hot and on requesting they downgraded me to a some other room with moulds in the shower area.

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寝具サービス

By

02 December 2019

club

シーツ類が毎日交換されていない。

ホテルでの最大のリラックスはベッドです。
このサービスは撤退して欲しいです。

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Great Place to Stay in Chengdu

By

25 November 2019

I really enjoy staying at the Crowne Plaza Chengdu West whenever I am in Chengdu for business. The hotel location works well but the staff and the service really make this a great place to stay when I am travelling.

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Good experience

By

25 November 2019

club

Crowne plaza offers good and comfortable stay with friendly staff. Hotel location is also good in terms of connectivity. They need to add more options for food though.

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快適空間

By

25 November 2019

club

クラウンは雰囲気大事にするためライトが暗いし壁厚で静かベットは小さ目。ホリディはライトも明るいしベットも大きいが壁薄。
どちらも甲乙はあるが快適空間ではある。私はPC作業が多いためホリディが好み。

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Schoenes Hotel leider etwas aabseits mit wenig Entertainment

By

23 November 2019

club

Schoenes ruiges Hotel allerdings etwas abseits.

Das Fitnessstudio und Schwimbad hat mir gut gefallen.
Gute Musik in der Bar allerdings mit sehr wenig besuchern.

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Great Place to stay

By

18 November 2019

club

Helpful and friendly staff and all in all a very good experience.

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Excellent and professional staff!

By

18 November 2019

platinumelite

Super professional staff!
Very helpful people. I would like to thanks Judy and Victoria for their great help. Judy helped me to arrange car for pick my wife up from airport. Everything went smooth and super convenient. She always helpful to me and make my life easy over past years during my trips to Chengdu.
Victoria and the Crowne Plaza hotel invited us for a Sunday tour to the Panda base in Chengdu. Nice arrangement and very good day with them included delicious Sichuan lunch.

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素晴らしいホテルでした

By

18 November 2019

ビジネスで滞在しましたが素晴らしいホテルでした。日本語の話せる従業員さんにも対応していただきましたが非常に流暢で丁寧でした。

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Chengdu

By

14 November 2019

club

Excellent hotel good location warm welcoming staff would recommend that if you are in Chengdu to stay here

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