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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 588 reviews
90%
Recommend This Property

Ratings Breakdown

588reviews

  • 5 Stars
    400
  • 4 Stars
    130
  • 3 Stars
    34
  • 2 Stars
    17
  • 1 Stars
    7

good service at Club lounge

By

24 July 2017

good service at ClubLounge
Expecially VivianSun
good service at ClubLounge
Expecially VivianSun
good service at ClubLounge
Expecially VivianSun

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客户服务周到细致

By

24 July 2017

platinumelite

整体感觉非常好,酒店对于宾客的关怀还是很好的,如果今后还有机会去成都,一定光临该酒店,该酒店的环境好,交通方便。

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Clean hotel

By

24 July 2017

platinumelite

The rooms are clean and has all room equipment in good working condition.

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Fantastic hotel

By

24 July 2017

Stayed here for one night. As a gold member I got upgraded to executive floor. I checked in late, just as Happy was about to close. The team in the lounge was very nice and left the food out so I could eat. They also serve drinks and brought me some dessert. After I wrapped up dinner and went back to my room, I needed a power converter and felt like having a bite more wine. The team in the lounge brought me the converter and went to get more wine for me. This was an hour after they had wrapped up in the Lounge. This experience really made me feel like a valuable customer

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very good experience in chendu

By

23 July 2017

platinumelite

It's very good stay in chendu . I would like say thanks for lounge services and concierge guy who give name is Fu .

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服务剩余一切

By

23 July 2017

酒店的设施基于星级都是差不多的,唯有不同的是,不同的酒店品牌赋予的服务质量不同……成都高新皇冠,在服务上,超越了我所入住过的所有皇冠,让我有回家的感觉……服务好,让我客户忽略其他所有不足点。

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ベッドはすごく寝心地が良い。

By

21 July 2017

ワンランク上の部屋で、12泊の宿泊をして毎回このホテルを利用しています。
すごく寝心地が良く熟睡しております。

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Excellent hotel for westerners

By

21 July 2017

club

The staff was attentive and went out of their way to make me comfortable.

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再次回家

By

20 July 2017

club

因为天气不太稳定,旅途中总有些不便,感谢LESLEY的悉心体贴安排,在催催的行程中也是会有家的感觉。

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房間清潔

By

16 July 2017

club

房間清潔不乾凈,咖啡壺那完全沒整理很誇張,衛浴用品也沒補齊,忘東忘西,另外早餐是否可多些素菜,餐廳的桌墊很噁心不曾換過,又把新刀叉放上去,那桌墊太髒了

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服务非常满意

By

16 July 2017

无论是前台礼宾还是行政酒廊的服务人员,专业素养和服务态度都非常的完美,一次很舒服的出差。下次来成都还是会选择高新皇冠入住的。

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高新西区首选

By

14 July 2017

platinumelite

高新西区皇冠酒店是该区域最好的酒店,性价比较高。酒店的房间干净舒适,虽处于马路旁,但房间里安静无噪音。尤其值得推介的是行政酒廊的服务不错,对客户服务周到细致。

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