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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 506 reviews
91%
Recommend This Property

Ratings Breakdown

506reviews

  • 5 Stars
    343
  • 4 Stars
    115
  • 3 Stars
    30
  • 2 Stars
    13
  • 1 Stars
    5

Great location and great staff

By

18 April 2017

During my most recent visit to KL I was spending another couple of nights at the Intercontinental KL. Great service from staff as always but I was requested by my company to stay on one more day. Initially I was told I couldn't be accomodated but when I asked for some assistance the hotel management confirmed that the extra day could certainly be accomodated. As a regular guest of IHG hotels and an Elite member I should have expected nothing less. I would have been extremely inconvenienced to have to find another hotel for one addl night. It makes you appreciate the level of service and effort that a hotel will go to for its guests when there are last minute travel changes.

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Great service

By

17 April 2017

club

Very good experience, nice friendly staff good ambience spacious room

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Great service

By

17 April 2017

club

I stayed in the Crowne Plaza for almost a month. It was the great service that made the stay so pleasant. I had breakfast and dinner in the Executive Lounge each day and there were two individuals who made sure all my needs were met. I highly commend the service from a young lady called Little Amy and one called Crystal. Their service was impeccable.

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Very nice experience in Crowne Plaza

By

17 April 2017

club

I had really very good night in the hotel, normally sleep outside is not easy for me. The room is very big, clean and the facilities is convenient

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非常棒!

By

16 April 2017

适合出游住宿的酒店,位置稍偏,但是安静!到市中心10km多一点。
服务很好!
房间超出预期,套房有两个阳台,晚上吹吹风小酌一下还是不错的。关键是价格实在是便宜!
早餐的牛肉面……那个味道让人回味无穷啊!
唯一的遗憾,酒廊看不到冰柜,据说在员工区,不知道有什么软饮,每次都是请服务员去拿……很不方便。
总体而言,物超所值!

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Sehr freundliches, hilfsbereites Personal und hervorragendes Frühstück

By

16 April 2017

club

Alles in allem ein rundum gelungener Aufenthalt. Für mich auch besonders praktisch war der Shuttleservice zu meiner Firma.

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Very hospitality hotel

By

14 April 2017

I like this hotel, very friendly staff and the shuttle bus provided to and from work is very convenient.

further to that, the location of this hotel is very close to subway station, you can just walk for about 5 minutes. the walmart is nearby make it very easy to get things you want and there's a lot of local restaurants near walmart.

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单独瑜伽房 最适合我这样的keep爱好者

By

11 April 2017

club

整体环境符合品牌设定,晚餐有人现场演唱,氛围情调很好,自助餐煮海鲜是我的最爱。当然,我最满意的还是有单独的空房间可以瑜伽和做keep训练。

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Clean hotel with Good and helpful Staff

By

10 April 2017

Within the week of stay, experience friendly staff such as front desk, concierge, Restaurant waitress etc.
Seek help from font desk to provide universal plug and found one in my room when I return from business.
Concierge is very helpful in trying to find my parcel which can't locate at their location, seeing them trying to find in many potential staging area and lastly manage to found it.

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Great Stay!

By

06 April 2017

Thanks for the accommodations! The service and ammendities were excellent!

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Good , warm , pleasant ,politeness

By

06 April 2017

club

This gave me a deep impression of Crowne Plaza Hotel that was a bar captain named Leon Li . On the first night I stayed at this hotel , I walked around there to check the facility. When I went to the BL1 and I met a handsome man who warm welcomed me to visit this hotel bar and self -introduced himself to me. Then the next two days, when I visited the bar again, he proactive greeting me. This was a good for a business man and just liked had a friend in the oversea..Let me thanks Leon had this good impression.

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距离工厂最近的好酒店

By

05 April 2017

club

酒店设施较新、房间大舒适,卫生状况良好,工作人员较热情,工作效率较高。
周边环境一般,两个方向上走5~10分钟才能找到像样的餐饮店,打车基本不能打表,只能一口价。

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