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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.7

based on 221 reviews
93%
Recommend This Property

Ratings Breakdown

221reviews

  • 5 Stars
    169
  • 4 Stars
    39
  • 3 Stars
    8
  • 2 Stars
    3
  • 1 Stars
    2

Nice hotel in a pleasant location

By

04 February 2016

platinumelite

Next to the golf course, overlooking the lake and golf course, nice, modern with all the comforts expected from a major international chain. Nice location on the hill. Club lounge is a bonus, although no drinks and opens only after 3 p.m. Good gym and swimming pool, not too many local crowds or noisy kids.

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各方面都很满意

By

03 February 2016

platinumelite

多次入住,保持了一贯的高水准。从前台登记入住,到房间清洁、酒廊服务、早餐质量等,包括酒店氛围、绿化、室外休闲空间等,都非常满意!

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网络不尽人意

By

02 February 2016

wifi有掉线情况,网络比较慢,其他房间舒适度,卫生情况都很满意,酒店的外部环境尤其好,晚上睡觉非常安静,空气也很清新

Posted byHotelStaff
05 February 2016
亲爱的忧悦会会员,你所反应的情况我们第一时间联系了IT部 ,发现没有连接上房间的wifi才会出现这种情况,如果以后遇到这样的情况,请及时联系我们的工作人员,祝您新年快乐!
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床铺舒适,服务一流。

By

01 February 2016

位置安静,高尔夫球场步行就5分钟。性价比不错。酒店设施完备。会议活动什么的非常方便,附近也不会有堵车的担忧。离机场10分钟车程,非常方便。

Posted byHotelStaff
04 February 2016
感谢您对我们酒店的好评,农历新来临近了 真心的祝愿你猴年快乐!
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服务很好

By

28 January 2016

club

酒店服务态度非常好,主动给升级到带阳台的房间,而且给予办理了会员卡。
价格还行,性价比还好。
商务会议室租用价格合理。
房间干净明亮。

Posted byHotelStaff
29 January 2016
感谢您对酒店整体环境及硬件的喜爱,作为一所难得的“城市中的度假酒店”我们秉承洲际品牌的服务理念,为每一位客人带去最舒适的入住体验。真诚地期待你的再次光临!
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床铺舒适

By

26 January 2016

club

很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服很舒服

Posted byHotelStaff
28 January 2016
感谢你对我们的好评,作为一所难得的“城市中的度假酒店”我们秉承洲际品牌的服务理念,为每一位客人带去最舒适的入住体验。下次我们真诚地期待您的5分好评哦!
Posted byHotelStaff
28 January 2016
感谢你对我们的好评,作为一所难得的“城市中的度假酒店”我们秉承洲际品牌的服务理念,为每一位客人带去最舒适的入住体验。下次我们真诚地期待您的5分好评哦!
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服务细节与其他IHG酒店还有一些差距

By

26 January 2016

platinumelite

房间感觉上有点暗,比较阴沉。加上在重庆几天,天气也是阴沉沉的。在床与电视机间掉了东西,找起来很费劲。
房间没插钥匙,但忘了关免打扰。房间一整天都没人打扫。衣服洗完后没有按时送回。

Posted byHotelStaff
28 January 2016
最贵的忧悦会会员,感谢您在百忙之写下入住体验,我们一直以来致力于给每个客人带去如家般的温暖,如果下次在遇到类似的情况可以直接反馈给我们的客房工作人员,或我们的值班经理,同时我们也会将此问题及时反馈给有关部门,农历新年即将来临,真诚的祝你新年快乐!
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环境很好,视野开阔,服务一流

By

25 January 2016

club

环境很好,视野开阔,服务一流,下次继续入住!风景空气非常好~适合在酒店呆上一整天,哪都不去~下面是高尔夫球场,很漂亮! 有大大的阳台,设施很不错,大厅也非常高大上!以后还会来!

Posted byHotelStaff
26 January 2016
感谢你对我们的环境及服务如此的信任及推荐,作为一所难得的“城市中的度假酒店”我们秉承洲际品牌的服务理念,为每一位客人带去最舒适的入住体验。
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环境优雅

By

22 January 2016

服务人员热情周到,酒店外部环境非常安静,距离机场很久,交通非常方便,房间面积比较大,非常干净,送了两次水果,非常好。

Posted byHotelStaff
26 January 2016
感谢你对我们的环境及服务如此的信任及推荐,作为一所难得的“城市中的度假酒店”我们秉承洲际品牌的服务理念,为每一位客人带去最舒适的入住体验。
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环境一流,其他一般

By

20 January 2016

环境一流,其他一般。地方比较偏,在高尔夫球场旁边,空气挺不错,就是位置有点偏。抵达时间比较晚原本希望和酒店沟通一下但是被拒绝了,半夜到的也并没有升级到行政楼层,送了份早餐,不过不失。

Posted byHotelStaff
26 January 2016
感谢你对我们如此的信任及推荐,作为一所难得的“城市中的度假酒店”我们秉承洲际品牌的服务理念,为每一位客人带去最舒适的入住体验。可能是因为当晚的入住率有点高,所以没能直接给你升级房型,对此感到十分抱歉,我们真诚的期待下次您的光临!
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员工微笑服务,酒店环境好,晚餐好

By

18 January 2016

各个场所的员工都有微笑,服务快速有效,订房退房速度很快,金额准确。
酒店周边外部环境好,内部也好,客房阳台很好,
晚餐丰富,色拉,主食,饮料种类多。

Posted byHotelStaff
26 January 2016
感谢您对我们服务及环境的肯定,出行在外我们希望我们的真心能带给你每一餐每一宿醉舒适的体验,再次感谢您的好评祝您新年快乐!
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环境优越,服务周道

By

18 January 2016

club

有点:
-距离机场很近;
-房间空间大;
-景观房外视野开阔;
-房间安静,适合睡眠;
-早餐丰富,味道好;

不足:
-离店结算时告知前台会员卡号,前台说稍后帮忙登记输入系统,后来发现前台完全忘记了这件事。

Posted byHotelStaff
26 January 2016
感谢您对我们整体环境及设施的如此肯定,但是很抱歉没有由于我们的疏忽没能及时将您的卡登记,下次你可以直接提醒我们的前台工作人员,以便能及时登记,再次感谢你对我们如此高的评价,我们真心的期待您的再次光临!
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