Rated 4.2 out of 5 by 417
reviewers.
Rated 3.0 out of 5.0 Customer Service Let down
We arrived at 3 :15 pm and the room was not ready as the hotel was busy. We were told it would be take about 15 minutes so while we waited we could have a free drink at the bar and when the room was ready we would be notified. 45 minutes later we still had not heard anything so I went back to the check-in desk. I found that our room had been ready for a while as our room passes were sitting there for pick up. On entering our room we found that our bags had not been brought up, so I rang customer services. The hotel staff member who delivered our luggage to our room prattled on about service and basically waited to I gave them a tip. Our room was on the club floor so we decided to go to the Executive Lounge. As the check-in staff had not inform us to its location I looked around the room for the Hotel information booklet but was unable to find one, so had to contact the front desk for the information. The Lounge itself would have been fine had it not been so tiny. It is the smallest lounge by far that I have come across . It felt uncomfortable and quashed, as a lot of people had to stand due to the size of the room and lack of seating.
04 July 2014
Rated 5.0 out of 5.0 by AxelF Great place to stay
Friendly, caring staff, nice attention to detail. Would definitely go back
04 July 2014
Rated 5.0 out of 5.0 Best Place in Glasgow
Whenever I can get in, I always stay at the CP Glasgow
The re-furb for the Games has been excellent.
The staff are relly friendly and helpful and will go out of tehir way to help you - I know a lot of people will say that, but it is true of the CP Glasgow.
its the media base for the Games and some work is still going on - dont be put off, its really unintrusive!
The food is good, bar welcoming and staff, as I say, really helpful
What else do you need ? - Wifi works fine, a little expensive but it works
Kevin in the Lounge is Ace and Catherine on Front Desk, exceptional!
All in all, highly recommended.
01 July 2014
Rated 5.0 out of 5.0 by Alloway Crowne Plaza Glasgow
I have stayed here before and it is always warm friendly and comfortable. As my daughter and I were going to the Robbie Williams concert at the Hydro this hotel was ideal as it is next door, it is also easy to access the centre of Glasgow as it is near a tube station and there are also plenty of taxis on standby but on a nice day it would only take around half an hour to walk into the centre along the walkway by the river. It will be very busy if you are thinking of going this month due to Glasgow holding the Commonwealth Games but if you do manage to allocate yourself a room you won't be disappointed especially with the breakfast on offer!
01 July 2014
Rated 4.0 out of 5.0 by Fiona33 Booked for convenience of SSE Hydro
All staff were lovely from Reception to leisure club staff. The Gentleman on concierge was so helpful and escorted myself and my daughter to a taxi outside. Room and bathroom was lovely. The panoramic lift is amazing. I booked the Hotel because I was going to the Hydro and didn't want to walk too far after the concert with my Daughter I felt very safe staying here with it just being us we we're put on the 4th floor our room was in the middle of the corridor.
30 June 2014
Rated 5.0 out of 5.0 by Rob168 Excellent Hotel, staff and amenities
We stayed for two nights. The wife is disabled and uses a wheelchair.
The staff were fantastic in helping and assisting with our requirements, helpful and always available.
The hotel amenities were great for a relaxing stay. shops and attractions are all within easy reach and walking distance.
Anything further afield was accessible via Taxi, again always one available
Food was good and plentiful
Highly recommended
30 June 2014
Rated 5.0 out of 5.0 by claireg79 excellent service and location
My mum and I were in Glasgow for a concert at the Hydro, and picked Crowne Plaza due to its location. Everything about the hotel exceeded my expectations. Checking in was quick, easy and very informative. The room had a fantastic view of the SECC and Hydro, was modern, clean and well equipped. Will definitely book a room here again!
30 June 2014
Rated 2.0 out of 5.0 by Bill 75 Need to try harder
Reception staff very helpful, but room tired and in need of early refurbishment. Pillows particularly uncomfortable with no alternatives available. Food very average, but bar staff friendly and helpful.
Overall not one to write home about.
30 June 2014
- 2014-07-08
- bvseo-cps-pl-PRR
English
about our free apps