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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 1305 reviews
90%
Recommend This Property

Ratings Breakdown

1305reviews

  • 5 Stars
    768
  • 4 Stars
    323
  • 3 Stars
    121
  • 2 Stars
    65
  • 1 Stars
    28

Was excellent to start with but ended up being average

By

23 February 2017

club

Check in was great reception staff were lovely, also the guy in the health suit was really friendly and chatty, changing rooms are a bit dated but we're still clean enough. Everything was excellent until we went for dinner in the restaurant, the young girl with the pinky coloured hair was so professional and such a pleasure could not fault her, but once we asked for the bill and they brang our change which was a note and a few silver coins, as I had no other change I left the coins and took the note, by the time we left the restaurant and went the bar the waitress with the blonde hair walked over and slammed the coins in front of us at the bar as if to say that because it wasn't much that she did not want it, I found this really unprofessional as it was the only spare change I had and it did state that all tips were shared between staff, it made me feel quite uncomfortable and a little embarrassed even though I payed for my meal and had done nothing wrong and was only trying to be nice, because of this I will think twice before returning to the hotel as I go here to relax and like to dine in the hotel.

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Great atmosphere. lovely staff. 10 out 10!

By

22 February 2017

Very nice Crowne Plaza. One of the best I've ever been and it is better than many Intercontinental I've been in my life. The staff was very patient and helpful. Special mention to Miss Nicola who helped me few times. The Priority Club Member room is available for every Priorit Club Member, not like some Crowne plaza were you have to pay extra. The room was so confortable that I had one of the best sleep in years. Defo I'll be back when I'll be in Glasgow, even if the Holiday Inn in nile street is good too. But this Crowne Plaza was 10 out of 10

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Excellent hotel in a great location for access to the SECC and Hydro

By

22 February 2017

Great overnight stay in a lovely room with lots of amenities available, just wish we'd been staying longer to make use of the leisure facilities. Staff were very friendly and helpful, particularly on reception.

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Perfect

By

21 February 2017

club

Treated like a customer should be, great service throughout. Myself and my husband had travelled from Leeds as I was having private eye surgery, so the service and comfort was paramount. Everything was just perfect thank you to all the staff, you were brilliant.

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Lovely room and great gym

By

20 February 2017

platinumelite

Great stay, lovely staff who allowed us to check in early as the room was available to drop our bags off. My son loved the well equipped and accessible gym. The staff could not be faulted.

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Great Hotel

By

19 February 2017

club

Stayed here on 16/2/17 had a lovely room on the 12th floor great view from the window ,room was clean welcoming also had buffet dinner which was very nice plenty different dishes to choose from.

Had a king size bed which was lovely and comfortable nice toiletries fresh clean towels ,breakfast was included in room price it was first class one of the best in Glasgow plenty to select from looking forward to my next visit to the Crowne Plaza

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Well presented spaces

By

19 February 2017

A modern hotel with views of the Clyde and sec hydro and surrounding area. It has a wonderful restaurant bar and breakfast facilities. Awesome!!

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5 star prices but not 5 star standards

By

19 February 2017

club

Very pleasant staff and overall an enjoyable stay. Furniture in the Club room we booked was shabby and broken - wardrobe door hinges needing to be attached to allow the doors to close properly. Covered walkway from the car park is extremely shoddy with huge holes in the carpeting - a very poor first and last impression.
Our visit was enhanced by the charming staff in the Club lounge on the 15th floor - they couldn't do enough for everyone.
Problem with accessing the TV channels were addressed immediately, however, we had to go through quite a drawn out "button pressing" process every time we wanted to watch tv - message kept saying that there was no aerial connection!

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Great Hotel

By

18 February 2017

club

We went to see a show at the Hydro and so the location of the hotel was perfect for us. We had a wonderful room with a view and because it was my birthday, there was a card and a bottle of wine – very impressive. The staff were wonderful and we really enjoyed the meal and breakfast the next morning. I couldn’t have wished for better – very well done.

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Excellent customer service

By

17 February 2017

club

Exceeded expectations. Excellent location for Hydro.There was a slight annoying noise coming from the vent in the room, however, this was dealt with extremely well and I would have no hesitation in returning for another stay.

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Great stay!

By

16 February 2017

club

I use this hotel about once a month, I love it! Everything you could ask for from a hotel and a little bit more

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A little more costly but worth it!!

By

16 February 2017

club

Lovely hotel with great facilities. Spacious, clean rooms with above average toiletries and their sleep therapy works and is amazing ( I got a couple to take home). Food was of a high standard and very reasonably priced. The hotel was really busy as both nights due to events in the hotel and the Hydro (3 minutes away) which at times caused a delay at the bar and a queue for breakfast. Would recommend and I will be back.

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