Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property
Overall Experience
4.3
91%
Recommend This Property
One of the best beds I've slept in
ByDemoman
23 July 2017
The bed was the outstanding part of my stay, my original room on the 16th floor was large
Excellent experience all round
Byalexj51
21 July 2017
Selected as a convenient base for a business trip it didn't disappoint on any level - friendly and accommodating staff, great breakfast (high quality scrambled eggs!) and a spacious and comfortable room. Booked directly gave me very good value for money too, so will most certainly be back.
Good hotel - could be better
ByStephanie
20 July 2017
Very comfy bed and gorgeous bar however we encountered problems with our door and were locked out for 45 minutes at 11pm.
Beautiful decor in room and aromatherapy pack was amazing.
ByBig Tommy Manc
18 July 2017
Room and bathroom both beautifully presented. I feel the pool needs brining forward a few years, spa was brilliant and fairly priced. Breakfast and bar food was tasty and well presented. Gentleman serving behind the bar was rude, scruffy and not very helpful. Hotel was clean and tidy at all times, our room was next to the lift but to be honest was very quiet and didn't even hear it.
yes
ByPest
17 July 2017
Hotel fine kitchen staff needs work food quality was lacking ..
Great stay
ByDafe
14 July 2017
Very friendly staff and excellent location for the hydro.Not far from city centre also which was ideal for our stay. Rooms lovely and clean.
No complaints
ByGinger
14 July 2017
Lovely bedding great to have joining rooms as we had a 4 month old baby with us.all staff friendly and approachable. Restaurant manager very accommodating .pool attendant went out his way to help us for the baby
Comfortable stay, great location for SECC
ByNats
14 July 2017
Enjoyed my time, room was spacious and clean.
Treadmill in gym needs a bit of an update and my meal took around 50 minutes to arrive, when dining alone.
The carvery chef noticed this and went to ask for me, which I was grateful for as my waitress hadn't updated me.
Great welcome for a special occasion
ByWillie53
13 July 2017
Stayed here for a few nights to celebrate an anniversary. Treated as special by staff and provided with a welcome bottle of wine! Highly recommended!
Bed really comfy, breakfast really good apart from tatie scones
ByA Crombie
07 July 2017
Overall ok I expected more. It was rather run of the mill and I would have been really disappointed if I'd paid full price for the room. As I've said I have stayed in many hotels and paid alot less money for just as good if not better hotel room, service etc
EXCELLENT STAFF
ByMary13
07 July 2017
The staff here really made our stay so much more enjoyable.
They were super knowledgeable
Very nice stay next to the Hydro
Byritchfan1
05 July 2017
Great location if you are going to a concert at the Hydro. Clean rooms, friendly staff and comfortable pillows. Bathrooms could be a big bigger but that's ok.