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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.5

based on 1217 reviews
89%
Recommend This Property

Ratings Breakdown

1217reviews

  • 5 Stars
    768
  • 4 Stars
    325
  • 3 Stars
    65
  • 2 Stars
    31
  • 1 Stars
    28

服务非常好,很满意该酒店

By

23 May 2017

club

酒店位置好,景观一流,早餐品种多,服务人员态度很好,热情主动,素质很高,给我宾至如归的好感啊。尤其前台工作人员,能为客人考虑的很周到,帮我拿行李,为我撑伞,我借药品的时候,发现很齐全,细节为客人考虑的很周到的,还为我的旅游提供很好的建议和画出详细的路线图。大堂卫生间很干净,房间安静,卫生清洁干净,我的睡眠很好,健身房很不错,我喜欢健身,觉得很适合我。下次入住首选这家酒店。

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Good location / Good rooms

By

23 May 2017

platinumelite

Nice location in GZ,
Nice refurbished rooms well equipped.
Great IHG recognition for members.

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环境干净整洁 硬件设施一流

By

23 May 2017

房间很舒适 准备了当地特色煲汤 还有送的果盘很丰盛 床铺很大睡觉很舒适 浴缸很有个性 房间很安静 健身房和游泳池都很好 露天泳池游累了可以在旁边晒太阳 同时还能欣赏外面的景色 早餐丰盛可口 客服人员服务态度非常好 好评!

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Check in and check out service

By

22 May 2017

platinumelite

Warm welcome during check in and fast and efficient during check out!

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非常不错的酒店

By

21 May 2017

酒店位于广州市中心,交通非常便利,从机场过去也非常方便,服务人员非常热情周到,房间也非常大,床铺柔软舒适。早餐品种非常多,味道不错。是一家非常不错的酒店。

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Guangzhou May 2017

By

21 May 2017

Very good...................................!!!! Thank you

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服务一流,住宿舒适

By

19 May 2017

platinumelite

酒店的位置特别好,从机场过来很顺路,酒店里面特殊的香味是我很喜欢的,在酒店里面可以感觉得到有充足的安全感,我喜欢高楼层,这里特别安静,低的楼层不知道什么情况,感觉像是到了大山里一样,貌似离开了那个繁华的大都市,可以说就像是世外桃源一样,一部电梯就可以让你立即返回大都市,这样的感觉太棒了,休闲商务都不错,喜欢这家酒店,我会带我的家人来这里住。

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床铺舒适,服务好

By

18 May 2017

platinumelite

总体入住的体验还是非常不错的,,尤其是服务态度非常好。,唯一一点美中不足的就是我前面参加调查,说的那个事,,最后再提一点希望吧,,虽然现在在会员等级中出了致悦的最高等级,,但是对于原来白金会员可以享受的行政酒廊待遇扼杀了,,这样总觉得不是很好。,希望能一样享受行政酒廊待遇,,

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整体环境不错

By

17 May 2017

酒店整体环境不错。客房如果能配备一些日常用品,比如针线,指甲刀等等更贴心。儿童餐价格相对较贵,因为超过1米就要收费。但其实对于身高1米2内的小朋友吃得都很少,如果针对不同级别会员对儿童餐价格再有优惠或者积分换购就更好了。

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空间布局好,前台不好

By

16 May 2017

前台不好,虽然说IHG Gold几乎没权益。但也不至于一次我名下订8间房,给的房间还没有很多其他非会员好。饮料券不说也不给。早餐价格,政策信息也是错误的。前台体验0分,蟹蟹

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很棒的酒店体验

By

16 May 2017

club

酒店坐落在新城区,旁边就是广州广播电视塔。酒店很高,住49层,房间舒适、干净,早餐丰富,早餐的地方都能办退房,超出预期。酒店服务人员,包括泊车人员都很nice,好棒的住宿体验。如果下次出差去广州,还会选择入住。

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A Great Place To Do Business

By

16 May 2017

club

I have stayed at the Guangzhou City Center Crowne Plaza for a couple of nights for each of the past five years, as I attend an annual business conference there. The service and quality of the facilities always is excellent. This year I was ill and needed medicine. The Concierge was able to find exactly what I needed and quickly got it for me.

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