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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.5

based on 1221 reviews
89%
Recommend This Property

Ratings Breakdown

1221reviews

  • 5 Stars
    770
  • 4 Stars
    327
  • 3 Stars
    65
  • 2 Stars
    31
  • 1 Stars
    28

快適な室内

By

May 26, 2017

club

想像したより大きくて、清潔な、色合いの落ち着く部屋でした。お風呂や洗面関係も装備が充実し、快適でした。

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Excellent

By

May 25, 2017

Excellent concierge service,Mr Sam,Mr.Hysan,Ms.Sylvie,Mr Ivan.Every employee was very nice and helpful.I felt very comfortable and had everything I needed on my trip.The breakfast was very good and the rooms very well maintained.Mr Colin and Mr Edgar were prompt to handle my request.I appreciate greatly their effort and responsibility given towards their guest.

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Good service.

By

May 25, 2017

club

Nice hotel. Atmosphere is good. Staff very helpful albeit not many who speak language other than Chinese. It will be better if they could communicate in other languages, say English instead of waiting to locate one who does or find a translator.

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设施

By

May 25, 2017

club

床感觉躺上去是潮湿的那种,但是碍于时间过晚就没有和前台去说,还有空调没有办法调成自然风的那种,只要一开就会冷死人!!希望都关注一下啊!

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服务非常好,很满意该酒店

By

May 23, 2017

club

酒店位置好,景观一流,早餐品种多,服务人员态度很好,热情主动,素质很高,给我宾至如归的好感啊。尤其前台工作人员,能为客人考虑的很周到,帮我拿行李,为我撑伞,我借药品的时候,发现很齐全,细节为客人考虑的很周到的,还为我的旅游提供很好的建议和画出详细的路线图。大堂卫生间很干净,房间安静,卫生清洁干净,我的睡眠很好,健身房很不错,我喜欢健身,觉得很适合我。下次入住首选这家酒店。

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Good location / Good rooms

By

May 23, 2017

platinumelite

Nice location in GZ,
Nice refurbished rooms well equipped.
Great IHG recognition for members.

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环境干净整洁 硬件设施一流

By

May 23, 2017

房间很舒适 准备了当地特色煲汤 还有送的果盘很丰盛 床铺很大睡觉很舒适 浴缸很有个性 房间很安静 健身房和游泳池都很好 露天泳池游累了可以在旁边晒太阳 同时还能欣赏外面的景色 早餐丰盛可口 客服人员服务态度非常好 好评!

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Check in and check out service

By

May 22, 2017

platinumelite

Warm welcome during check in and fast and efficient during check out!

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非常不错的酒店

By

May 21, 2017

酒店位于广州市中心,交通非常便利,从机场过去也非常方便,服务人员非常热情周到,房间也非常大,床铺柔软舒适。早餐品种非常多,味道不错。是一家非常不错的酒店。

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Guangzhou May 2017

By

May 21, 2017

Very good...................................!!!! Thank you

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服务一流,住宿舒适

By

May 19, 2017

platinumelite

酒店的位置特别好,从机场过来很顺路,酒店里面特殊的香味是我很喜欢的,在酒店里面可以感觉得到有充足的安全感,我喜欢高楼层,这里特别安静,低的楼层不知道什么情况,感觉像是到了大山里一样,貌似离开了那个繁华的大都市,可以说就像是世外桃源一样,一部电梯就可以让你立即返回大都市,这样的感觉太棒了,休闲商务都不错,喜欢这家酒店,我会带我的家人来这里住。

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床铺舒适,服务好

By

May 18, 2017

platinumelite

总体入住的体验还是非常不错的,,尤其是服务态度非常好。,唯一一点美中不足的就是我前面参加调查,说的那个事,,最后再提一点希望吧,,虽然现在在会员等级中出了致悦的最高等级,,但是对于原来白金会员可以享受的行政酒廊待遇扼杀了,,这样总觉得不是很好。,希望能一样享受行政酒廊待遇,,

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