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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.4

based on 370 reviews
96%
Recommend This Property

Ratings Breakdown

370reviews

  • 5 Stars
    183
  • 4 Stars
    148
  • 3 Stars
    27
  • 2 Stars
    10
  • 1 Stars
    2

初めて利用しました

By

21 March 2017

閑散期に利用しました。観光で利用しましたが航空関係の利用者が多いのか電話対応から悪い。ホスピタリティとは何かを今一度学び直したほうが良いと思います。他のANAクラウンプラザと比較にならない対応で二度と利用はしません。

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Convenient location and great value

By

20 March 2017

club

We stayed over at ANA Crowne Plaza Chitose for two nights as base for sightseeing around Saporo and Otaru, the hotel and guest rooms were clean. Staff was efficient and the complementary airport shuttle made the stay an enjoyable experience.

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Great hotel and a good location

By

20 March 2017

club

This is my second visit in the Ana crown plaza

Always a great welcome buy fluent speaking English team
The rooms are nice and clean
A special thanks to the concierge
And for sure the best Japanese restaurant in Chitose
Very professional Chef and the best Sushimi
See you back in January

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洗面水栓の湯音、水量不足

By

20 March 2017

club

洗面水栓の湯音が上がらず、さらに湯音を上げると水量も低下する。バスタブシャワーは問題なく、使いづらかった。対策が必要ではないでしょうか?

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Hotel near Aeon

By

16 March 2017

club

Breakfast is awesome!!! Location is good. Room is big and clean

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空港利用には最適と思います。

By

15 March 2017

club

空港へはバスで送迎していただけますし、不便は全くないと思います。満足感の高いホテルに宿泊すると旅行の価値も上がると思います。

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ゆったりと過ごせる部屋

By

14 March 2017

club

1人で宿泊をしましたが、部屋は広くベッドも快適、ソファーや椅子も座りやすくゆったりと過ごせました。アメニティーや部屋で飲むインスタントも充実していた。

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交通の便利さ

By

13 March 2017

快適で、交通便利
快適で、清潔
快適で、楽しげ
駅から近い
ロビーの広さ
清潔感のあるスタッフ
これ以上無理かな

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Friendly staff

By

12 March 2017

I stayed over night at ANA Crowne Plaza Hotel Chitose. The hotel staff were very friendly and helpful in checking in and out. This made my stay very comfortable. Thank you!

Posted byHotelStaff
13 March 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
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非常好的机场酒店

By

09 March 2017

platinumelite

总体感受很好,前台服务热情,并把行李全部送到房间。房间新装不是很久,崭新时尚,整洁干净。酒店有往返机场的shuttle bus,有时间表,需要提前预约。机场离JR千岁站不是很远,步行5分钟可到。旁边有一个AEON Mall,生活很方便。唯一有一点不方便的是酒店门口冬天路面结冰很滑,希望可以及时清理下。

Posted byHotelStaff
13 March 2017
非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲,因此,您的反馈对我们而言很重要。我们期待着您的再次光临。
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服务很好

By

06 March 2017

虽然我们语言不通,但小儿和爷爷级的前台交流很开心,即如在家和爷爷一起般!房间主动给升级成带会客区域的套房,很大很舒适。最关键的是入住时得知我们次日一早赶班机,主动告知有往返机场巴士,极大解决了次日一早在雪地里的交通问题。

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快適でした

By

06 March 2017

短い時間の滞在をお伝えしていたのですが、客室のアップブレードをおこなっていただきました。
朝までぐっすり休むことができ感謝しています。

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