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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 872 reviews
93%
Recommend This Property

Ratings Breakdown

872reviews

  • 5 Stars
    557
  • 4 Stars
    242
  • 3 Stars
    41
  • 2 Stars
    21
  • 1 Stars
    11

Excellent hotel in the heart of HK

By

27 March 2017

platinumelite

Have been staying at this hotel for the past five years and have never had any unpleasant experience. The staff is very friendly and attentive. The smiling face of Danny at the entrance is full or warmth. I also like the proximity of the hotel to all things whether for business or shopping.

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Excellent stay

By

26 March 2017

platinumelite

it has been a great stay again at Crowne Plaza CWB this March. We were met with exceeded expectation when we asked for connecting rooms. We were upgraded to two corner rooms with a private door closing off the corner. We have the corner to ourselves that made the stays more comfortable. No noise and so private.

The location is so convenient. Just a short walk to Time Square and nearby shops, eateries and just loving the experience. The only regret is the high tea that we did not have a chance to try. Apparently they are only available when you book the high tea sets in advance. A pity. But all she is good.

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heaven in a business trip

By

26 March 2017

club

jewel kind of hotel, discrete luxury with style and extreme care and comfort, the best you can wish to truly relax and reenergize during stressful business

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Excelente Estadía

By

24 March 2017

club

Muy buena experiencia cómo siempre en este hotel Servicio, buen desayuno, cama cómoda y excelente ubicación.

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位置极佳,服务优良

By

24 March 2017

platinumelite

酒店所处的位置非常理想,购物,散步或者吃东西都非常方便,酒店整个运作给人高效务实的感觉,客房也很舒服,非常安静,在房里看跑马地的感觉非常不错。早餐品种算丰富,尽管地方不大,但该有的都有了,比较适合商务客。

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Excellent service

By

23 March 2017

Consistent service level through out my two years of regular visit. Friendly and helpful staff make all the difference in a busy environment in HK.

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Excellent service team

By

22 March 2017

First visit and encountered extreme friendly and professional team. Pay attention to details like our prefer sitting during dinning, our favorite drinks. Knowledgeable about the area with great suggestions for our hanging around.

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Great experience.

By

21 March 2017

club

I stayed at this hotel on a business trip. The facilities offered were perfect for a short stay. The staff are warm and friendly with a good knowledge of the local area. The rooms are very clean. The service and the variety at breakfast is excellent. Overall a very good experience.

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酒店还行性价比不高,致悦待遇不好

By

21 March 2017

升级行政无早餐,酒廊无免费饮品,窗外景观很差。感觉致悦会员没有得到应有的回报。希望将来可以改进,或者至少说明更清楚,不要误导

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枕頭舒適,服務超好

By

21 March 2017

club

睡得很舒服的一晚,把出差的壓力都減少了很多,利用出差深圳的機會到香港放鬆,入住皇冠假日,得到了很好的服務與休息,未來還會繼續支持假日系列酒店。

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真心一般

By

20 March 2017

platinumelite

退房时在把洗发水护发素及洗面奶落在酒店,打电话三次去确认竟然说没有,后来又要求询问,并要求回复电话,至今没有下文

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gret service

By

19 March 2017

I would strongly recommend this hotel. The staff are extremely courteous and very efficient. I was on a business trip and they made my stay very comfortable.

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