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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 403 reviews
94%
Recommend This Property

Ratings Breakdown

403reviews

  • 5 Stars
    304
  • 4 Stars
    83
  • 3 Stars
    13
  • 2 Stars
    2
  • 1 Stars
    1

服务一流

By

17 July 2017

服务态度非常好,前台热心,有问题时解决起来很快。我刚到时没有房间,她们就先安排我在行政区休息。,很贴心。朋友来时主动问我要喝什么,觉得心里暖暖的

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干净舒适 服务周到

By

14 July 2017

club

很好的入住体验
是游玩黄山不错的入住选择
酒店离老街位置很近
大堂装饰感觉不错 古色古香
服务人员很用心 态度热情
预定中心的服务很用心 主动推荐最优惠的房间

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服务贴心,安全舒适。

By

11 July 2017

club

商务会议入住酒店,对会员有差异化的服务,比较贴心,有不错的游泳池,室外环境也不错,不足之处是酒店内没有商品部,采购特产等不方便。

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隔音

By

04 July 2017

club

隔音不好,真的不好,隔壁电视节目声音都能听的非常清楚,希望要改进^_^,同时多增加一些停车位,有停车引导,

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服务一流

By

04 July 2017

platinumelite

不错的值班经理,早晨服务,客房服务,以及礼宾部!
不错的值班经理,早晨服务,客房服务,以及礼宾部!
不错的值班经理,早晨服务,客房服务,以及礼宾部!
不错的值班经理,早晨服务,客房服务,以及礼宾部!

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Excellent accommodations

By

27 June 2017

platinumelite

Everything from initial entrance, to guest room, staff, and restaurant were excellent.

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这家真是太好了

By

21 June 2017

我从北京去黄山玩的住了一路的ihg 我觉得这家和南京玄武湖假日最好了。服务什么的。比我住的沿途的剩下三家真是强多了=_= 之前郑州皇冠前台看我年纪比他小 他们还笑。这家比那种店 真是强多了! 这店的态度都比他们好!

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环境很好,服务非常好

By

18 June 2017

在度假期间遇到的问题得到妥善解决。非常愉快的旅行。房间设计很时尚,大唐宽敞大气。服务非常周到。希望以后准备一个小孩子可以用的马桶圈帮忙解决小孩子上厕所的问题

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服务意识一流,好评

By

18 June 2017

platinumelite

服务工作认真细致,很好满足了会员的要求。对客户的新情况,有快速的反应。
就是B区7楼的客房路标不够明显,希望可以增加各个电梯口的客房路标指引。

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硬件较好,地理位置佳

By

15 June 2017

platinumelite

大堂门口礼宾服务好,前台可能因为入住客人少,只有一两名工作人员在办理入住,多数柜台无人办理,酒店硬件设施较高,地理位置佳,坐落于新安江畔,离屯溪老街十分钟车程,出行方便。

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A jewel in a beautiful set

By

14 June 2017

The hotel decoration and its lobby design paying tribute to the rocky yellow mountains is one of the best match I have seen in my recent years. Congrats to the architect who designed it, very thoughtful with a very good degree of sober quality and taste.

Staff is very helpful and despite language barriers they go beyond limits to help in whatever they can. They are very polite, very kind and service mind.

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非常满意的黄山之行

By

12 June 2017

房间正常吧,入住很方便,提前为我做了准备
晚餐也还不错
早餐,因为我是白金会员,经理对我的协助和支持非常的好。
作为白金卡,给我换了房间等,我觉得我住了这么多皇冠假日,我觉得这次算是非常不错一次的体验了

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